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Best Western Plus City Centre Inn
Ranked #21 of 93 Hotels in Edmonton
Certificate of Excellence
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447 reviews from our community

Traveler rating
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    76
    15
    12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Any
English first
Lacombe, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 29, 2013

We stayed at this Hotel for 3 nights January 20-23rd, this hotel is close to the Royal Alex Hospital you can walk there. if you like a jaunt The management is friendly,The divided rooms were very clean & beds comfy. service was great. We enjoyed the great food at the Restaurant upstairs, plus Tim Horton's on the main floor, & the hot tub, A highly recommended place right across from the Kingway Mall.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank L K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 22, 2013

We stayed at this hotel Jan 20th. The lobby was very nice, check in was a breeze. The room was decent enough broken up into two rooms, each with it's own tv. The rooms were very clean. The wireless worked fine. The pool/waterslide and hot tub are in good shape, our son had a great time on the waterside. There is a tim hortons that is accessible from within the hotel which is nice, we were not able to eat at the grill as we had a four year old with us and children are not allowed, kind of stupid we had to leave the hotel to eat when there is a restaurant right in the hotel... The main reason we stayed at this hotel was it's close proximity to the Glenrose where we had an appointment early the next morning. The rate we paid was about 30-40 dollars more than we are used to paying for nicer accomodations at other hotels, just shy of $170 with taxes and fees. The pricing is what brings my review of this hotel down to average.

Room Tip: If you want to use the pool make sure to reserve a room in the main building, otherwise you need to...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JustintimeAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 20, 2013

Check in was fast with an upgrade to a divided room, very nice and helpful front desk people. Beds are very comfy. Located across from Kingsway mall. Lounge and staff provided great service also. We stayed in room 103 which was very quiet and is close to pool, waterslide.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank SunFun549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCentreManager, Manager at Best Western Plus City Centre Inn, responded to this review, April 28, 2013
Dear SunFun549

Thank you for your review of our hotel. Many of our guests love the divided rooms, for only about ten dollars more than our reqular two bedded room you get a room that has two seperate bedroom areas, great for the inlaws or when your buget does not allow for two single rooms.

We look forward to seeing you next time you're up from Calgary.

Thanks again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cold Lake, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 7, 2013

As always the stay is awesome. This is our preferred hotel no matter how many other hotels are in the area.
Kingsway mall is right across the road.

Our room is always clean and comfortable.

The only negative would be, I would like them to have provide in the room the right amount of towels and facecloth for each person staying in the room.

Would stay here again in a heartbeat

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank JAS1159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCentreManager, Manager at Best Western Plus City Centre Inn, responded to this review, April 28, 2013
As always the stay is awesome. This is our preferred hotel no matter how many other hotels are in the area.
Kingsway mall is right across the road.

Our room is always clean and comfortable.

The only negative would be, I would like them to have provide in the room the right amount of towels and facecloth for each person staying in the room.

Would stay here again in a heartbeat

Dear Janet S

Thank you very much for your kind words about our hotel. We look forward to seeing many of our guests from Cold Lake when they come to Edmonton, whether visiting friends or shopping at Kingsway, we love to have you staying with us.

See you all soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus City Centre Inn

Property: Best Western Plus City Centre Inn
Address: 11310 109 St NW, Edmonton, Alberta T5G 2T7, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Edmonton
#24 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus City Centre Inn 3*
Number of rooms: 109
Official Description (provided by the hotel):
We are centrally located in Edmonton, just 400 metres from rapid transit. Guests park here for free while other downtown hotels charge you for parking! By train, times are: 8 minutes to the brand new Rogers Place Arena, home of the Edmonton Oilers®. 10 minutes to the downtown core and Shaw Conference Centre. 17 minutes to University of Alberta and hospital. 20 minutes to Northlands / Edmonton Expo Centre. Our hotel houses a full restaurant and lounge with great views, and has 24-hour food service in the Tim Hortons coffee shop attached to the lobby. Directly across the street is one of Edmonton's busiest shopping centres, Kingsway Mall. Fans of CFL football can catch the free shuttle to the Edmonton Eskimos games at the mall. Patrons of the arts can visit the Art Gallery of Alberta, the Royal Alberta Museum, the Canadian Finals Rodeo (CFR), and our city's art festivals just a quick train ride away. You will love our contemporary guest rooms, each complete with all of the comforts of home. For your convenience, we have custom designed furnishings and oversized writing desks in most rooms. Families and travelers enjoy our indoor salt water pool, relaxing hot tub, and thrilling 30-foot water slide. Business guests visiting the Best Western Plus City Centre Inn will also appreciate the hotel's close proximity to area businesses, including the Royal Canadian Mounted Police K-Division, Northern Alberta Institute of Technology, Glenrose Hospital and the Royal Alexandra Hospital. ... more   less 
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Also Known As:
Best Western Plus City Centre Hotel Edmonton
Best Western Edmonton
Edmonton Best Western
Best Western Plus City Centre Inn Edmonton, Alberta

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