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Best Western Plus City Centre Inn
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Reviews (529)
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All reviewskingsway malltim hortonsroyal alex hospitalnorth wingexpress breakfastrunway restaurantbest westernsrestaurant loungemedical reasonsroom was cleanclose to downtownhot tubcomfortable stayconvenient locationexcellent locationa great staymain floor
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490 - 495 of 529 reviews
Reviewed January 20, 2013

Check in was fast with an upgrade to a divided room, very nice and helpful front desk people. Beds are very comfy. Located across from Kingsway mall. Lounge and staff provided great service also. We stayed in room 103 which was very quiet and is close to pool, waterslide.

  • Stayed: January 2013, traveled with friends
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Review collected in partnership with Best Western
Thank SunFun549
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCentreManager, Manager at Best Western Plus City Centre Inn, responded to this reviewResponded April 28, 2013

Dear SunFun549

Thank you for your review of our hotel. Many of our guests love the divided rooms, for only about ten dollars more than our reqular two bedded room you get a room that has two seperate bedroom areas, great for the inlaws or when your buget does not allow for two single rooms.

We look forward to seeing you next time you're up from Calgary.

Thanks again

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 7, 2013

As always the stay is awesome. This is our preferred hotel no matter how many other hotels are in the area.
Kingsway mall is right across the road.

Our room is always clean and comfortable.

The only negative would be, I would like them to have provide in the room the right amount of towels and facecloth for each person staying in the room.

Would stay here again in a heartbeat

  • Stayed: January 2013, traveled with family
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Review collected in partnership with Best Western
Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCentreManager, Manager at Best Western Plus City Centre Inn, responded to this reviewResponded April 28, 2013

As always the stay is awesome. This is our preferred hotel no matter how many other hotels are in the area.
Kingsway mall is right across the road.

Our room is always clean and comfortable.

The only negative would be, I would like them to have provide in the room the right amount of towels and facecloth for each person staying in the room.

Would stay here again in a heartbeat

Dear Janet S

Thank you very much for your kind words about our hotel. We look forward to seeing many of our guests from Cold Lake when they come to Edmonton, whether visiting friends or shopping at Kingsway, we love to have you staying with us.

See you all soon

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Reviewed December 29, 2012

this hotel is close to kingsway garden mall, tim hortons, and commonwealth stadium. there is a nice pool with a good waterslide. We have stayed at this location numerous times. staff are friendly and everything is clearn

  • Stayed: December 2012, traveled with family
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Review collected in partnership with Best Western
Thank RONALD W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCentreManager, Manager at Best Western Plus City Centre Inn, responded to this reviewResponded December 31, 2012

Dear Ronald,

Thank you for taking the time to review our property. Your comments will surely help other guests when making a decision of where to stay when visiting and shopping in Edmonton. We know our customers have a choice and very happy when they choose the Best Western Plus City Centre Inn.

Best wishes for the New Year.

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Reviewed December 12, 2012

As a Diamond Elite member in the Best Western rewards program, I must say the rooms are outdated and the hotel is not up to the usual standards I have grown accustomed to in my frequent stays at Best Westerns. The room was small and was hot!!! the good side is it was clean and is conveniently located close to the Mall and City Center Airport.

Stayed: December 2012, traveled on business
Thank Kris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCentreManager, Manager at Best Western Plus City Centre Inn, responded to this reviewResponded December 31, 2012

Dear Kris

Thank you for taking the time to review our property and thank you very much for your loyalty to the Best Western brand. Your comments are appreciated and we will use them along with others in our plans for development and improvements. Thank you for your comments on the cleanliness of our rooms, we take pride in our superclean rooms and our housekeeping department has won many awards and compliments from our customers.
Kingsway mall is one of the best shopping malls in Edmonton and it is fantastic its located just across the street from our hotel.
We know our customers have a choice and very happy when they choose the Best Western Plus City Centre Inn.

Best wishes for the New Year.

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Reviewed December 9, 2012

I found this hotel to be pretty standard. Clean room with the usual ammenities. The staff was very accomodating when I found myself unexpectedly extending my stay due to a snowstorm. The location is great being right next to Kingsway Garden mall and a shot drive to downtown or the Yellowhead. This hotel is on a faily major road to expect a little bit of noise. I found the internet to be maddeningly slow which was a pity. There is no breakfast but there is a Tim Hortons on site and a full food court across the street at the mall.

  • Stayed: November 2012, traveled on business
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Thank ACalgarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CityCentreManager, Manager at Best Western Plus City Centre Inn, responded to this reviewResponded December 31, 2012

Dear Calgarian

Thank you for great review our property you were able to list many of the great features and amenities the Best Western Plus City Centre Inn has to offer.

You are not the first person to comment on the internet being slow, so we looked into it and although we had the fastest and best modem and service that Shaw Cable our ISP provided we found out the routers that had been installed were “g” class. These were the best we could get at the time but now the much faster “n” class router is available. We replaced all the routers on the property with the newer and faster ones and are getting speeds in the 5mbps range, which is fast enough to stream HD video.

Thank you again and best wishes to all “Calgarians” for the New Year.

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