I booked a lounge/banquet room for an event of 90-100 people 4 weeks in advance. The hotel at first tried to charge us $1000 for the night and we ended up signing the contract for around $400. The week of the party comes and they phone and cancel the reservation for seemingly no reason. I am left making 90 phone calls to cancel this event and am receiving nothing short of a crap explanation for it all. I suspect the hotel got an offer for more money on that evening. UNBELIEVABLE lack of professionalism on this managers part. I however, cannot speak for the room quality/service. I am disgusted otherwise.
- Official Description (provided by the hotel):
- The Radisson Hotel and Convention Centre welcomes you and your family to our lovely hotel. We offer 168 guest rooms with king and queen size accommodations. Our friendly staff will go the extra mile to help you on your next visit to Edmonton or Sherwood Park. Our hotel has easy access to all major arteries in Edmonton and Sherwood Park. ... more less
- Reservation Options:
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- Also Known As:
- Edmonton Hotel And Convention Centre
- Holiday Inn Edmonton
- Edmonton Holiday Inn
- Radisson Hotel And Convention Centre Edmonton, Alberta