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“great staff”

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Radisson Hotel and Convention Centre
Ranked #16 of 93 Hotels in Edmonton
Certificate of Excellence
airdrie
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“great staff”
Reviewed January 17, 2012

i work out of edmonton and i keep some pretty crazy hours but the staff here always make me feel at home no matter how tired i am - GREAT BEDS and good room service -thanks to Frances and staff for the great service -Elroy Lopez

Room Tip: they r doing some renos have stayed in both towers both super
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  • Stayed December 2011, traveled on business
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Helpful?
Thank elroy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHCC, General Manager at Radisson Hotel and Convention Centre, responded to this review, January 22, 2012
Dear Mr. Lopez,

Thank you so much for your very nice comments! We are pleased to hear that you stay and work in Edmonton, and that the Edmonton Hotel and Convention Centre is your "home away from home!"

Our staff is especially proud of the efforts they make to ensure each customer feels welcome and comfortable during their stay - our sincere hospitality of our staff keeps customers coming back again and again!

We look forward to being your hotel of choice for as long as your work bings you to our city!

Sincerely,

Karima Suleman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,122 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (172)
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English first
Blackfalds AB
1 review
Reviewed January 16, 2012

I live in Reddeer and work in Edmonton and this hotel is a good place to sleep and stay Good food the pool needs some work done on it [some heat would work great]. But over all a good place to live or stay.

  • Stayed January 2012, traveled on business
    • Value
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Helpful?
Thank brad m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHCC, General Manager at Radisson Hotel and Convention Centre, responded to this review, January 22, 2012
Dear Mr. Brad,

Thank you very much for your recent comments abour our hotel.

We are happy to hear that you enjoy visting our hotel - that we are a good place to stay, and that you like dinning here at our hotel. I apologize that you found the pool area rather cold - you must have been here during the cold snap we have experienced recently this week! My understanding is that it did not last more than a day - i am sure you will find it perfectly comfortable upon your next visit.

We look forward to seeing you again!

Sincerely,

Karima Suleman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
Reviewed January 15, 2012

hotel staff were very friendly and helpfull.hotel is under renovations but will be an excellant place when complete.

Room Tip: there is a new section which is a lot quieter .
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  • Stayed January 2012, traveled on business
    • Value
    • Location
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Helpful?
Thank trevor s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHCC, General Manager at Radisson Hotel and Convention Centre, responded to this review, January 22, 2012
Dear Trevor,

Thank you so much fir tge warm compliements! The friendly hospitality of our staff is certainly the reason our guests come back again and again!

We are also pleased tht you have seen past the current renovations, and know that the Edmonton Hotel and Convention Centre will be "an excellent place when complete" - Thank you!

Again, thank you for the compliement - it will surely be passed along all of the staff!

Sincerely,

Karima Suleman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Camrose, Canada
1 review
Reviewed January 15, 2012

I've stayed at this hotel numerous times, and although they are going through renovations and have been for awhile. The staff are very nice and helpful, which you dont see too often anymore, the rooms are clean and modern. they have a restaurant and lounge the food is average. and the rates are average. I would definetly come and stay again!

Room Tip: prefer the higher units on the 5th and 6th floor much quiter you dont hear any noise from renos.
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  • Stayed August 2011, traveled on business
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Helpful?
Thank Darren F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EHCC, General Manager at Radisson Hotel and Convention Centre, responded to this review, January 22, 2012
Thank you very much for the nice compliements! We are very proud of the genuine hospitality of our staff...

It is nice to hear that you find our guestrooms modern and clean, and you are able to see past the current renovations! We are at last in final stages - keep an eye out for our new website, and check back often for special offers and packages...

Our hotel as been recipent of the Alberta Hotel and Lodging Associations Houskeeping award for many years. We thank you for your patronage and hope to see you again soon!

Sincerely,

Karima Sulema, General Manager
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Alberta
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 2, 2012

Checked in on Xmas eve and the front desk staff were awesome. Gave us a free upgrade and even offered us a king suite but we needed two beds. They were in the middle of renos, but when they are done the hotel will be amazing. Can't comment on anything else cause everything was closed but we can't blame them, it was Christmas!

  • Stayed December 2011
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Helpful?
Thank TravelingC0uple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HICC, General Manager at Radisson Hotel and Convention Centre, responded to this review, January 15, 2012
Dear Guest!

Thank you for your great comments.. we sincerely appreciate your compliments! We hope to see you again in the near future.

Sincerely,

Karima Suleman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 27, 2011

Stayed one night, booked on Expedia. Good rate. Rooms are very modern. There was weird stains on the curtains, but that didn't bother me. Renovations are being done, I couldn't hear them though. We were upgraded to a suite, because the restaurant and bar were closed for the Boxing Day. I did appreciate the newness and cleanliness.

Room Tip: I stayed in number 124, originally had 343 which is a long walk from the front desk!
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  • Stayed December 2011, traveled with family
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Helpful?
Thank Courtney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Coquitlam
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 29, 2011

I have stayed at this location a number of times over the last 6-7 years. I swear they have been renovating since my first visit. I will not stay there again until i am assured the renovations are finished, if ever. Nice lobby but a long walk to the elevator, nothing ever to look out the window at but a work zone. Outside the front door you walk through mud coming and going....FOR YEARS.

  • Stayed November 2011, traveled on business
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Helpful?
4 Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel and Convention Centre

Property: Radisson Hotel and Convention Centre
Address: 4520 76 Ave NW, Edmonton, Alberta T6B 0A5, Canada (Formerly Edmonton Hotel & Convention Centre)
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Edmonton
#4 Best Value Hotel in Edmonton
#10 Romantic Hotel in Edmonton
#11 Family Hotel in Edmonton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Radisson Hotel and Convention Centre 3*
Number of rooms: 168
Official Description (provided by the hotel):
The Radisson Hotel and Convention Centre welcomes you and your family to our lovely hotel. We offer 168 guest rooms with king and queen size accommodations. Our friendly staff will go the extra mile to help you on your next visit to Edmonton or Sherwood Park. Our hotel has easy access to all major arteries in Edmonton and Sherwood Park. ... more   less 
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Also Known As:
Edmonton Hotel And Convention Centre
Holiday Inn Edmonton
Edmonton Holiday Inn
Radisson Hotel And Convention Centre Edmonton, Alberta

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