I was looking forward to staying at the Fantasyland hotel, but I was disappointed. The hallway on the floor I stayed on was very drab and in need of renovation. Both lampshades in my room were dirty and cracked. The room was also dusty. At check-in, I was provided with a room key to a room that already been assigned to someone else. I discovered that when I put the card access key into the door of what I thought was my room, and someone else inside opened the door! Thought front desk was apologetic, it was a hassle that I could have rather done without after a long plane ride. My husband also phoned and had left phone messages for me after I arrived at the hotel, but his calls must have been transferred to the wrong room, as I never received them in my voice mail in my room. Even with a conference room rate, the price charged for the quality of room that I had made my stay here an expensive mistake. I appreciated the convenience to the conference rooms on the third floor, but I would look elsewhere for accommodation the next time I was in Edmonton.
- Official Description (provided by the hotel):
- Welcome to the Fantasyland Hotel. We're located in the heart of North America's largest shopping and entertainment complex, West Edmonton Mall. The hotel features classically decorated rooms with TV, complimentary Wi-Fi, hairdryer, voice mail, clock radio and air conditioning. Choice abounds when it comes to dining with L2 Grill providing culinary creations that feature the freshest ingredients found between the East and West Coasts of Canada. If it is just a drink you are after, the L1 Lounge provides a relaxing environment to sit back and enjoy. ... more less
- Reservation Options:
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- Also Known As:
- Fantasyland Hotel And Resort
- Fantasyland Hotel Edmonton
- Fantasyland Hotel & Resort Edmonton, Alberta