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“Not our best experience”

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Varscona Hotel on Whyte
Ranked #5 of 93 Hotels in Edmonton
Certificate of Excellence
GreenLeadersBronze level
Reviewed August 12, 2012

The Varscona is always our first choice when staying in our favorite part of Edmonton. Our recent stay, however, was less than stellar. After recieving a complimentary upgrade, which was a nice surprise, the faulty plumbing in our room forced a move to a much smaller room with zero view. The tables were dusty and the comforter was upside down. The manager left a free bottle of wine for our inconvenience (thank you!) but the biggest disappointment was a managerial decision to eliminate the evening wine tasting and the excellent complimentary breakfast buffet, replacing each with a voucher for an adjacent restaurant. The location is always appealing, but I don't believe we will book at Varscona our next visit to Edmonton.

  • Stayed: August 2012, traveled as a couple
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6  Thank Gordon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,076 - 1,082 of 1,176 reviews

Reviewed July 31, 2012

I just got back from Edmonton where I travelled to be at my son's side after he hit on the street by a drunk driver--he was admitted to the University of Alberta hospital.
I booked on Expedia as I had to leave the East Coast in a hurry and paid ahead for a one-night stay and if I was happy with the hotel, I planned to book it for the duration of my stay in Edmonton once I got there.
I paid $129.25--upon arrival I figured it was a pretty good deal as the hotel was lovely, very clean, room was spacious and the bed was quite comfortable. The hospitality suite offers a complimentary breakfast each morning which was also very nice.
The next morning when I went downstairs, I told the front desk clerk I would indeed be staying for the duration of my trip.
The hotel is very conveniently located--about a $7 cab ride to the hospital. Second Cup coffee is attached to the hotel which is very convenient as well. A little noisy on a Friday night with the night life but not too bad.
The only big negative was when I went to check out and pay--I was charged $176.14 for the second night I was there--this was $160 plus a Destination Marketing Fee, a Tourism Levy, on top of HST.
For the third night I was charged a total of $143.12.
So my room went from $129.25 the first night, to a $176.14 the second night and $143.12 the final night.
I questioned the guy at the front desk and he said I got it cheaper the first night because I got the Expedia rate. The next night was $160 plus fees because really they consider it the 'First' night because I booked on Expedia, the final night I was charged $130 plus fees because they charge less for the second night.
I remarked to him then that had I known I would be charged such a higher price, I would have booked again through Expedia on my iPhone right at the front desk.
Then, out of curiousity, I went on their homepage and, YET AGAIN, the rates were different. $150 per night--get the third night FREE
I was not happy with they way they charge their guests and I think there should be a set price and that would be it.
My advice for this hotel is obvious, a great place to stay but very sketchy on the pricing.

Room Tip: Be careful when booking, prices vary greatly depending on what your source of booking is.
  • Stayed: July 2012, traveled with family
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2  Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2012

We stayed here twice in July ... on our way to and from Fort McMurray for a family visit. We really like the location of this hotel ... it is right on Whyte Ave which provides ready access to some interesting shops. We can also walk to one of our favorite restaurants and down by the U of A campus quite easily.

  • Stayed: July 2012, traveled with family
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2  Thank jovela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2012

The Varscona is perfectly located in the Old Strathcona neighborhood of Edmonton. Lots of good restaurants and interesting shops and walks, yet convenient to downtown. The staff is friendly and helpful. Although the hotel is older, it is charming and well-maintained. I would definitely stay there again.

  • Stayed: July 2012, traveled as a couple
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2  Thank ShannMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2012

love this hotel. the staff are friendly attentive. the place has a welcoming feel. it is excellent value to be on whyte, but it has complimentry parking, free wi fi and continental breakfast included. only downside is the room could have used a good scrubbing on some of the tile edges and the vents. small thing but great hotel none the less

  • Stayed: July 2012, traveled with family
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1  Thank hunglow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2012

I have had the privilege of staying at the Varscona Hotel on Whyte about 15 times in the past 2 years. Whenever I am in Edmonton overnight, this is my #1 choice for a hotel. First off, the price is right, the rooms are very affordable. The breakfast in the morning is always fresh, hot and healthy. The rooms are nice, spacious and always clean. The staff are easy going (not too uptight) and very easy to talk to. Not to mention, they have valet parking! And, when you need your car back, it's always brought back right on time to leave! I 100% recommend this hotel to ANYONE who is in the Whyte Ave./Old Strathcona area of Edmonton.

  • Stayed: July 2012, traveled with family
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Thank NatashaM92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

I was visiting family and have stayed in the sister hotel. I like the Varscona much better. Mostly due to the parkade attached to the hotel. The room was very clean the continental breakfast and wine reception are an excellent added touch.

Room Tip: Because it is on Whyte avenue, it can get a little noisy outside. So maybe not recommended for ligh...
  • Stayed: July 2012, traveled solo
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1  Thank bosox1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Varscona Hotel on Whyte

Address: 8208 106 St NW, Edmonton, Alberta T6E 6R9, Canada
Location: Canada > Alberta > Edmonton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Family Hotel in Edmonton
#7 Green Hotel in Edmonton
#9 Romantic Hotel in Edmonton
#15 Business Hotel in Edmonton
Price Range: $153 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Varscona Hotel on Whyte 3.5*
Number of rooms: 89
Official Description (provided by the hotel):
We believe all travelers deserve exceptional value, service and comfort and quality should come standard with every room. We offer guests a complimentary and extensive breakfast buffet each morning in our Hospitality Suite. Guests can choose from an array of both hot and cold breakfast items, prepared by our in-house chef. Piping hot oatmeal, home cooked egg dish and accompanying meat for those who appreciate a hearty breakfast to start their day. On the lighter side we offer a cold selection of cereals, yogurt, fruit, pastries and juices. Touch of a button barista worthy cappuccinos, espressos and lattes along with a variety of specialty teas are available all day. To end the day, complimentary wine tasting and assortment of appetizers are offered between 17:30 and 18:30. Also complimentary to our guests is parking, Wi-Fi and bicycle rentals. Varscona provides a warm and comfortable hospitality experience to travelers looking for a home away from home in a unique neighbourhood near the University of Alberta. ... more   less 
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Also Known As:
Varscona Hotel Edmonton
Varscona Hotel On Whyte Edmonton, Alberta

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