I have reviewed this hotel a few times. I thought I would give it one more chance and got a decent rate through my company plan.
On arrival they had a sign that they were purchased out of receivership. This seemed like good news as perhaps some long needed upgrades would be done. It wasn't until I asked for an upgrade that I was told they are no longer honouring Priority Club status as they are not part of the program. They seemed to have no problem honouring my reservation and taking my money.
Other than a friendly staff and reasonably close location to downtown the PC Points were one of the few redeeming qualities. All of the signage, stationary, keys, everything still says Crowne Plaza yet they cannot inform me that they are no longer part of the program. I realize I should direct part of my frustration to IHG, and I will, but the hotel needs to step up.
The purchase was May 1st yet even a couple of the reviews below this show reference to an IHG relations manager.More
- Free Wifi
- Free Parking