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“Excellent Hotel”

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Fairmont Hotel Macdonald
Ranked #13 of 93 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 27, 2014

We always like Fairmont Hotels and this was no exception. Staff was very friendly and helpful. Location within walking distance from downtown. We had a very nice room with a partial view of the river.
One night we had dinner at the hotel. We sat outside watching the beautiful gardens and the river and the meals were excellent.

  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank Dutchman13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarrettTurta, General Manager at Fairmont Hotel Macdonald, responded to this reviewResponded July 28, 2014

Thank you for choosing to stay with us and for taking the time to share your comments.

We are very happy to add to the strength of the brand and ensure we are offering luxury in accommodations. The gardens are nice this time of year and I am very pleased that you were able to dine with us and take advantage of the scenery.

We do hope for a swift return to The Fairmont Hotel Macdonald.

Regards,

Garrett Turta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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763 - 769 of 1,154 reviews

Reviewed July 27, 2014

A friend of mine recommended the Hotel McDonald. I wanted to spend ONE night in this special. Life is short, and this would be a special treat. We had a King room that faced downtown Edmonton. It was beautifully appointed. I loved the old time historic feel, and still have the amenities of a modern facility. Hands down, this hotel met my expectations. Staff was so service oriented. They remembered your name. As we were leaving, and on the elevator, the bellman reminded my husband he did not have his walking stick. It was a small but keen observation, and my husband had the use of his stick for the rest of the trip. Next time, I want to spend more time at the property to fully appreciate her history. The Queen stays there!

Room Tip: You pay a little more for a river view, and if you are spending time in your room, it is beautiful...
See more room tips
  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Roberta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarrettTurta, General Manager at Fairmont Hotel Macdonald, responded to this reviewResponded July 28, 2014

Thank you for taking the time to share your comments of your recent stay.

It was very pleasing to that we were able to add to the enjoyment of your stay with attentiveness of our team. I am very glad that we met your expectations and that you were able to take advantage of our history. We are turning 100 years old next year and look forward to carrying on the great pride and tradition that the hotel is known for.

We look forward to welcoming you back in the near future.

Regards,

Garrett Turta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2014

We stay at the Fairmont Hotel MacDonald every year on a weekend that's on or close to our wedding anniversary. It's consistently excellent and we are always treated special )ie. Happy Anniversary" chocolates in our room when we arrive.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank Suzanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2014

Nice hotel. Excellent staff. Rooms are small. Bathroom floor was dirty. Phone never worked. Walls paper thin as I listened to a guy set a date up with an escort agency on his phone for 20 minutes. Would I stay here again? Never.

Stayed: July 2014, traveled as a couple
2  Thank pwrmngr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarrettTurta, General Manager at Fairmont Hotel Macdonald, responded to this reviewResponded July 28, 2014

Thank you for choosing to stay with us and for taking the time to share your comments of your visit.

It was disappointing to hear that you did not fully enjoy your stay. I will follow up with our housekeeping team to ensure our checks are being completed. We are known for and pride ourselves on a very high standard of attention to detail and service. I will follow up with my team to ensure our standards are maintained.

We do hope to welcome you back so you can take advantage of our facilities.

Regards,

Garrett Turta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2014

The Fairmont Hotel Macdonald is is premier place to stay in Edmonton, if you can afford it. The service, amenities and view are all excellent. The food in the Harvest Room restaurant was superb and the staff were always friendly and attentive. For a special occasion such as birthday or anniversary, this is a very lovely place to enjoy the moment!

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank bruinsma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2014

Great location overlooking the river..... Ask for a river view room if this is important to you. Clean comfortable rooms, a super comfortable bed, very helpful reception staff. We had a couple of drinks on the terrace overlooking the river. We also used the valet parking , this costs $14 more than the self park. The health club and swimming pool are shut until September 2014, but you can use those of a neighbouring hotel. All in all a lovely stay in this beautiful, grand hotel.

Stayed: July 2014, traveled with family
Thank MrMrsW50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarrettTurta, General Manager at Fairmont Hotel Macdonald, responded to this reviewResponded July 28, 2014

Thank you for sharing the feedback of your most recent visit.

We are very happy that you enjoyed your stay with us and that you were able to take advantage of all that we have to offer. Our renovations will be completed around the first week of September and we will have a newly upgraded health club for our guests to take utilize.

We look forward to welcoming you back to our "Chateau on the River" in the near future.

Regards,

Garrett Turta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2014

Whenever we stay in Edmonton we stay at the Hotel MacDonald we love the atmosphere there. The views are amazing. Close to downtown restaurants and Winston Churchill Square. The gardens are beautiful. The patio is open with mediocre service for lunch and afternoon drinks.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairmont Hotel Macdonald

Address: 10065 100 St NW, Edmonton, Alberta T5J 0N6, Canada
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Edmonton
#3 Green Hotel in Edmonton
#4 Romantic Hotel in Edmonton
#7 Business Hotel in Edmonton
#8 Family Hotel in Edmonton
Price Range: $171 - $313 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Hotel Macdonald 4*
Number of rooms: 198
Official Description (provided by the hotel):
Stately Downtown Hotel located 30 km from international airport. ... more   less 
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Also Known As:
Fairmont Hotel Edmonton
Fairmont Edmonton
Edmonton Fairmont
Fairmont Hotel Macdonald Edmonton, Alberta

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