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“Everlasting Memories”

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Fairmont Hotel Macdonald
Ranked #11 of 93 Hotels in Edmonton
Certificate of Excellence
GreenLeadersSilver level
Fort Mcmurray
1 review
“Everlasting Memories”
Reviewed June 5, 2014

We stayed at the hotel from May 22 - 25 for my nephew's wedding. Everything was held at the hotel. By the end of the first day the staff were calling me by name. The food was fantastic and the staff could not do enough for you. We did not take our vehicle out of the valet parking for four days. Anytime we needed anything thay had a car and driver that was more than willing to accommodate. They truly allowed our family to develop everlasting memories of the special day and the days leading up to the special occsaaion. Fantastic experience.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Dave A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarrettTurta, General Manager at Fairmont Hotel Macdonald, responded to this review, June 6, 2014
Thank you for choosing to stay with us and we are pleased that we were able to share in the joy of your nephew’s wedding.

It was very pleasing to hear the comments you shared regarding our team and our product. We pride ourselves on delivering a very high level of service and attention to detail and we are happy that we have left you with everlasting memories.

We do hope to welcome you back to The Fairmont Hotel Macdonald to celebrate any future special occasions or for any needed get a ways.

Regards,

Garrett Turta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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988 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
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English first
Regina, Canada
Level 5 Contributor
86 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed May 31, 2014

These are 'can do' folks. They help you out. Ask for a view of the river and enjoy it! The rooms are clean and despite the old design are as up-to-date as possible. The downside is the location in the heart of downtown by the Lower level bridge and the ambulance and fire truck came across frequently. It didn't ruin my sleep, however. The elevators were quick, and so was room service. No complaints. If anything, the bed was too comfortable! Stayed three nights.

Room Tip: Ask for a river view.
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Shawny75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Mcmurray
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2014

The "fairmont" in my understanding was all about "class" until I stayed there and learned otherwise.
Staff was friendly but room was less then impressive and we didn't get to sleep because there was drunken people roaming the streets yelling and we're not taken care of by security, could not wait to leave.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Jessica P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarrettTurta, General Manager at Fairmont Hotel Macdonald, responded to this review, June 3, 2014
Thank you for choosing to stay with us and for taking the time to relay your feedback.

It was very disappointing to hear your feedback of people roaming the streets in the city. We believe in safety and security of our guests and we do our best to secure the hotel. I will follow up with my team as we would have called for support for people in the streets as this is not a regular occurrence.

We do hope to welcome you back to The Fairmont Hotel Macdonald so we can restore your faith in us.

Regards,

Garrett Turta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2014

Great property, clean, gives you a feel for Edmonton. The room was large and spacious and had just been cleaned. The internet connection was rapid and worked anywhere in the room itself. The restaurant had great food.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Sanjiv P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarrettTurta, General Manager at Fairmont Hotel Macdonald, responded to this review, June 3, 2014
Thank you for taking the time to review our hotel and share your comments.

It was very pleasing to hear your feedback and comments and that you felt we provided a great feel for Edmonton. I will ensure your comments are shared with my team.

We do hope to welcome you back to The Fairmont Hotel Macdonald in the near future.

Regards,

Garrett Turta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level 6 Contributor
123 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 274 helpful votes
Reviewed May 28, 2014

Me and my Girlfriend Stay here for anniversary celebration.The hotel were nice and the service were great.The food were amazing and the breakfast is soo good.Though its looks old but it has a great view from downtown.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
1 review
Reviewed May 27, 2014

Such a lovely and elegant place to stay in the Centre of Edmonton. This is a feeling of old world elegance. Staff are trained in way that does often exist these days. I would always recommend to stay here!


  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarrettTurta, General Manager at Fairmont Hotel Macdonald, responded to this review, May 28, 2014
Thank you for taking the time to share your comments.

It was very pleasing to hear that very nice sentiments you shared regarding our team. We believe in ensuring every guest receives an enjoyable stay and very happy to read your comments on our training efforts.

We do hope to welcome you back to The Fairmont Hotel Macdonald in the near future.

Regards,

Garrett Turta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton
1 review
Reviewed May 24, 2014

My wife and I were married at the MacDonald hotel in Edmonton AB.
The hotel staff were amazing, they went above and beyond what there job required them to do. Everyone there made our wedding an amazing day.
We can not thank them enough for all they've done.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GarrettTurta, General Manager at Fairmont Hotel Macdonald, responded to this review, May 28, 2014
Congratulations!!! I wish you all the best on your new journey together!!!

We are very pleased that you chose to spend your special day with us and I am very happy that our team went above and beyond to ensure your day was amazing and memorable. I will ensure your comments are shared with my team.

We do hope to welcome you back for many more special occasions.

Regards,

Garrett Turta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Hotel Macdonald

Property: Fairmont Hotel Macdonald
Address: 10065 100 St NW, Edmonton, Alberta T5J 0N6, Canada
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Edmonton
#2 Green Hotel in Edmonton
#4 Romantic Hotel in Edmonton
#7 Business Hotel in Edmonton
#8 Family Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Fairmont Hotel Macdonald 4*
Number of rooms: 198
Official Description (provided by the hotel):
Stately Downtown Hotel located 30 km from international airport. ... more   less 
Reservation Options:
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Also Known As:
Fairmont Hotel Edmonton
Fairmont Edmonton
Edmonton Fairmont
Fairmont Hotel Macdonald Edmonton, Alberta

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