This hotel is right on the Calgary Trail, so if you dont like the freeway out your window, dont stay here. When I reserve, I always ask for a quiet room. I was put on the freeway side of the hotel rather than the parking lot. I was too tired to go down and complain so I sucked it up. The noise is masked by really good windows, but of course in the wee hours of the am when the trucks race by, you will hear them.
The room was beautiful - I had a king suite, so the bedroom is partially seperated from the living area. Two massive flatscreen tvs, the furniture almost brand new, the bed super comfy. Bathroom wasnt glamorous, but functional, and I was happy to see they had a bathtub!
Front desk was not what I would call welcoming, but then I guess not everyone is friendly in this world. The person who checked me out was certainly better, but when I asked how I would go about getting a quiet room the next time I was told to "put a memo on the reservation". I said that I did, to which she responded "oh". She said I could call in and ensure it next time. Issue is that the onus is completely on me to ensure a good stay - not on the hotel. (very unlike the nearby Hampton).
I missed their complimentary breakfast because the elevators were down. Being on the top floor with heavy luggage, I had to wait. After checking in with the repair man 3 times, he finally told me it was working and I could use it all along- it was just annoying for him to call it up for me I guess?
All in all, the room was lovely, but with so much nearby competition not sure I would stay here again.
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- Also Known As:
- Holiday Inn Express Hotel And Suites Edmonton South
- Holiday Inn Express Hotel & Suites Edmonton South Alberta