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“Slow service, cold food, running to toilet...”

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Swiss Chalet Rotisserie & Grill
Ranked #2,497 of 3,607 Restaurants in Calgary
Cuisines: Barbecue
More restaurant details
Restaurant details
Dining options: Dinner, Delivery
Description: Since our doors first opened in 1954, Canadian families have been coming back to Swiss Chalet generation after generation. Our rotisserie ovens only accept fresh (never frozen), grain-fed, Canadian Grade A chickens, because quality is all we know. So what will it be? A Quarter Chicken with fries?
Level 2 Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Slow service, cold food, running to toilet...”
Reviewed April 29, 2014 via mobile

Arrived tuesday for dinner, it was almost empty but no one greeted us for 8 minutes. Food took a long time to come out and was cold except for the kids meal which was so hot it burnt our fingers. Shortly after leaving I had to make an emergency stop at a bathroom... This one has been great before, it boggles the mind to see it so terrible this time around.

Thank Quinnback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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34 reviews from our community

Visitor rating
Rating summary
Date | Rating
  • English first
  • Any
English first
Level 4 Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Always so good for so little.”
Reviewed October 11, 2013

Always so good for so little but now recently I have heard on CBC radio that the waiter's have to give a percentage of their tips to the management via a company wide order. Not nice so we double tip because it is always just what I want at a great price and the warmest server's anywhere in the city and not some over price young giggle girl to ignore you till the bill come's either, always respectably enquiring if you would like some more or anything.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank CanadianAnneMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
74 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“expected a little more”
Reviewed August 17, 2013

Went in at approx 11:30, two of us ordered the white meat, which after a wait a woman who smelled very heavily of cigarette smoke told us white meat was not available. Had to ask for extra water, napkins and finger bowls. Went there for a birthday lunch, told the waitress they did nothing extra. I have been to other locations and had much better service. They do have vegan items i.e. burger which is a nice touch. Filled out a survey asked to be contacted, they have not bothered. I like Swiss Chalet but this one did not meet my expectations

Visited August 2013
Thank AME283
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McAllen, Texas
Level 6 Contributor
204 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Very Poor Standard for a Swiss Chalet”
Reviewed March 9, 2013

The only good thing about this place is the guy that comes around and makes ballon animals for the kids. We order Apps they did not come. The 1/3 of a chicken must have been a peigon....the fries were hard. When I remarked that sun was shining was shining in my eyes the only remark I got was well the blinds are down. No offer of a sorry or if you like we could move. Very poor place to eat.

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Thank Kurt.mr S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new westminster
Level 6 Contributor
180 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 230 helpful votes
“great place for families”
Reviewed October 21, 2012

Food comes pretty fast. Every bite was so tasty. Service was excellent and food was hot and so good, this is a family place. Lots of kids and seniors but people of all ages are there too.

Visited October 2012
1 Thank jack m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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