My boyfriend and I are new to Calgary and wanted to find a good brunch place. I just randomly googled Sunday Brunch in Calgary and Nick's caught our eye because they have an all you can eat steak brunch.
As everyone says, yes the decor outdated, however I found it to be very reminiscent of the old school charm of the traditional steakhouse. When we walked in the door there were three staff members sitting on a bench behind the hostess station, one of whom was the manager. No one stood up to greet us and the welcome was lack luster at best.
The buffet had a good selection but the food in the chafing dishes were cold to lukewarm. There seemed to be staff everywhere yet no one was assisting us and we had to dish out our own food. Finally, what looked like a busser came over to help. Unfortunately, he disappeared before I could request an omelette. When the "executive chef" finally did appear he acted as if he was doing me a favour by making my omelette.
The service was mediocre and we were often sitting with dirty dishes and empty drinks. The manager walked by a few times without even quality checking/asking if we needed drinks/clearing the table. The place was literally crawling with staff doing nothing. They seemed much more concerned with getting their own fill at the buffet than the customers experience. At one point my boyfriend had to wait at the salad bar for an employee to fill her plate before he could his. I could hear the staff having inappropriate conversations and at one point the manager tried to give some idle staff direction and one of them sassed her.
When we were finished we waited for about ten minutes for our bill/ our plates to be cleared while four staff members, including the manager, were eating at a table in the dining room. We finally gave up and went to the hostess station to get our bill.
All in all the service was terrible and the food less than mediocre. As a newcomer to Calgary I am praying that this is not the best this city has to offer in a brunch buffet.
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