We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good, BUT.....”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Lakeview Signature Inn Calgary Airport
Ranked #9 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed July 25, 2014

The location is excellent, close to the airport and C Train station, the rooms are really well appointed. Two members of staff were excellent- Jasleen on the front desk and Rocina in the management team.
However two members of staff told me outright lies and I caught them both out, this is why I could not mark this as excellent. Both Penny and Franc need some serious re-training on what to tell a customer if they dont know the answer to questions, as making up an answer is simply not acceptable.

Stayed: July 2014, traveled solo
Thank JaneMUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this reviewResponded July 28, 2014

Thank you for staying with us Jane, and for offering your review. Both are very appreciated.

I am glad that you found our hotel to be a good market offering overall. Everyday, our employees strive to take pride in what they offer our guests.

It is difficult for me to consider anyone willfully lied to a guest. We perpetually strive to provide a high level of integrity in the way we go about our business. As many realize, it is the corner stone of every ethical business, which we consider our selves to be. Although I am not fully aware of all the details, misunderstandings and/or areas where knowledge may be lacking might more easily be appreciated as the source of possible concerns at play. Regardless, I apologize for anything that may have been said or done by anyone of us that didn't lead to a positive outcome.

Thank you again for your review.

Cheers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (922)
Traveler rating
Traveler type
Time of year
Language
  • More languages

650 - 656 of 922 reviews

Reviewed July 24, 2014

Used to be clean, comfortable, and well appointed. Mattresses are now in need of replacement. Hot tub in need of repair. General upgrade needed for the price charged per night. Have stayed here many times and am likely to try another establishment next time.

  • Stayed: July 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this reviewResponded July 28, 2014

R.K.

Thank you for staying with us and for your review.

A clean and well maintained hotel is indeed what has been a cornerstone of this hotel for many years. We have no intention to change that. Thank you for having acknowledged it.

Within the past two years we have installed over 100 new mattresses in our 120 suite hotel, however, I appreciate that a mattress firmness is a very individual thing. In other cases, we have had success in adjusting a mattress firmness or offering a different firmness level. At the moment, our hot tub is down unfortunately due to a sudden equipment malfunction. New equipment is on property and we are awaiting the final installation of it by licensed trades.
While in the area, certainly you would have noticed a new liner installation in our swimming pool. As the previous one, although dated, was still functioning properly, it might suggest that we notice and act on such things. As you know, building cleanliness and maintenance doesn't happen by accident. We have a team of dedicated people who attend to it every day, never-the-less, unforeseen things do happen occasionally.

Thanks again for being a long term guest. Please feel welcome to drop in and see me on your next Calgary visit.

Cheers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2014

We love this place and look forward to our next visit. Would definitely recommend this to family and friends. The staff is always friendly and we appreciate the "family" like atmosphere. Keep up the good work.


  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Harold E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this reviewResponded July 28, 2014

Harold,

What a nice review! Thank you very much for it and, as it appears, for having stayed with us on previous and hopefully future occasions.

It is always wonderful to read comments about how our employees treat our guests. So many are dedicated to making a guest's stay better, every day they come to work! As an employer, we are most fortunate to have them.

Please say Hi the next time your are in town.

Cheers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2014

I wondered about the hotel because there was a minor mix up in reservation but absolutely no problems. The room was large and well designed. Breakfast buffet was expansive. Cookies all day. The staff was the best. My partner had an emergency and had to go home. They helped with a rental car. Another woman's daughters were delayed due to weather and they were helping her on computer. Really nice people. Hotel was further from airport than expected because direct road closed and entrance a little awkward.

  • Stayed: July 2014, traveled with friends
    • Value
    • Rooms
    • Service
Thank havaneseangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this reviewResponded July 21, 2014

Certainly we always hope that an emergency would happen to no one, but as you mention, that is not always the the reality. Being away from home typically amplifies the anxiety and our heart goes out in those situations. We consider ourselves fortunate to be able to offer some support in these instances.

Thank you for your generous comments and for making the decision to stay with us in the first place. We are very appreciative.

We are delighted that you enjoyed the hotel and particularly the people in it. As in the case of many businesses, it is the people in the business that provide its heart beat.

Cheers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2014

The mattress is a bit soft for my body as I am prone to lower back pain. Everything else about the hotel including: breakfast buffet, pool, room ... is excellent value for spend. This would be a great place for families.

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Lynn M Ms S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this reviewResponded July 21, 2014

Lynn,

Thank you for staying with us and for providing your feedback. Very appreciated.

We have found that for some guests our new mattresses can be on the softer side than what they are accustomed to. For someone prone to back pain it certainly can be a concern. In other incidences we have found that we have been able to adjust the mattress to improve that situation. Of course, it may be likely that neither of us would know it exists until after the first night of occupancy. I appreciate that this could be of little value for a one night stay. Alternately, we have a few other rooms outfitted with firmer mattresses which we might be able to utilize if it happens to be requested on the reservation. Never-the-less, we will always do our best to make a guest stay as comfortable as possible.

Again, thank you for staying with us and providing such a positive review.

Cheers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2014

Stayed here for a couple nights layover in Calgary. We booked this place as it seemed to be the only place that had not escalated its prices for Stampede. We sure were impressed. The staff was without exception, seemed to love their jobs -- friendly and helpful and went above and beyond with everything we asked about. The amenities are way beyond what we expected for an airport hotel - DVD lending, pool, basketball court. There is a full breakfast every morning included with the room, and it is way beyond any other hotel breakfast we've had; lots of healthy options (oatmeal, granola, fruit), plus the usual bagels and muffins, plus a hot breakfast with eggs, meat, bread or potato, plus make-your-own waffles. They were pet friendly and very accommodating of our requests - way beyond what we expected.

The negatives were only queen size beds available (usually I ask for king) and the hot tub was out of service. However, the rest of the experience was so far beyond what we expected that I still give the place 5 stars. We returned a week later for a repeat layover and did not even look at any other places in town (even though Stampede was over and other hotels were more affordable).

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this reviewResponded July 21, 2014

Steven,

Thanks for giving us a try, and for your wonderful review!

We constantly strive to provide a high value offering. Perhaps never the cheapest nor the most expensive, but always with what we hope the guests consider a great value with friendly, attentive interactions with employees. Thank you for highlighting them.

We inventory over 70 individual items on each daily breakfast buffet. Certainly some of these items can be very incidental in nature and easily overlooked - until of course that happens to be the item that a guest might be looking for.

Yes, there are only queen size beds throughout the hotel. If one is accustomed to a king bed, I appreciate it might seem a bit small. After the untimely sudden death of our hot tub furnace, we have taken delivery of its replacement and have arranged for journeymen trades to properly install it. (Due to the building pressure currently happening, a trade worker is something that is often not as immediately available in Calgary as what one might wish it to be.)

Otherwise, again thanks for your great review. We hope we might have the pleasure of you as a guest again when requirements dictate an overnight stay in Calgary.

Cheers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2014

I have traveled in and out of Calgary many times and did not know you were there. Great location close to the airport, the staff was very helpful, the breakfast was excellent and the shuttle driver was top notch. Overall your hotel is 10 out of 10. Thank you.

  • Stayed: July 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Stuart H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John F, General Manager at Lakeview Signature Inn Calgary Airport, responded to this reviewResponded July 21, 2014

Stuart,

What a nice review! Thank you.

Certainly, we are delighted that you discovered our little hotel. Thank you for giving us a try. Amongst the land of the giant multinational competitors, we strive to bring the market something that we think might be on the rarer side in the hospitality business. Perhaps something a little closer to the heart of the industry.

We appreciate you noticing Stuart. Please drop by and say Hi the next time you require an overnight in Calgary.

Cheers!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Calgary hotels
Northeast Calgary
Hotel Clique Calgary Airport
Northeast Calgary
Homewood Suites by Hilton Calgary-Airport
Northeast Calgary
Best Western Premier Freeport Inn & Suites
Show Prices
Show Prices
Show Prices
Northeast Calgary
Wingate by Wyndham Calgary Airport
Northeast Calgary
Country Inn & Suites by Radisson, Calgary-Airport, AB
Northeast Calgary
Hampton Inn by Hilton Calgary Airport North
Show Prices
Show Prices
Show Prices

Been to Lakeview Signature Inn Calgary Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Lakeview Signature Inn Calgary Airport

Address: 2622 39 Ave NE, Calgary, Alberta T1Y 7J9, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Calgary
#2 Family Hotel in Calgary
#7 Romantic Hotel in Calgary
#10 Best Value Hotel in Calgary
Price Range: $84 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lakeview Signature Inn Calgary Airport 3*
Number of rooms: 120
Official Description (provided by the hotel):
Lakeview Signature Inn (LSI) Calgary Airport is your locally flavored, locally grown, independent hotel 'brand.' While the LSI is bright, spacious, and exceptionally clean, with an 'unstuffy' yet professional attitude, the most frequent descriptor used by our guests is 'feels like home.' Free Value adds: Breakfast buffet (80 individual hot & cold items), Mon-Thur (non-holiday) evening snacks, 24x7 snacks and beverages, wireless Internet, local calls, airport & local area transportation (as available), DVD movies (with pop corn of course!), swimming pool, hot tub, sports court, and guest BBQ. Eat-out or eat-in - every suite has a fully equipped kitchenette.100% non-smoking building. Each suite has one queen bed in every bedroom, a double sofa bed,a working desk with electrical plug-ins, HD flat screen TV with DVD player in each room (i.e. Two Bedroom Suites have 3 TV-DVDs), guest controlled, suite dedicated, forced air heating and air conditioning system, fresh air windows, vanity area outside the bathroom. Note: Pet charge is $100.00 per stay for up to two pets. Each room is 'Deep Cleaned' after each pet check out. Pets are accepted and will be continued to be acceptable guests at the discretion of hotel management. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Orbitz, Priceline, Hotwire, TripOnline SA and getaroom.com so you can book your Lakeview Signature Inn Calgary Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Lakeview Signature Inn Calgary Airport Hotel Calgary
Signature Inn Calgary
Calgary Signature Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing