This is a lovely airport hotel with clean, very comfortable suites and well appointed decor which incorporates some beautiful photography of Western Canada. There are several restaurant options nearby.
I booked the hotel because the price was right and it offered shuttle service to the airport. My first disappointment was discovering on arrival that the shuttle does not begin service until 6:30 AM. This was not made clear when I booked online and I was in need of a 5:30 AM transfer. I was informed on check in that I would require a taxi and needless to say, this resulted in an extra expense of almost $26 which was unplanned—upsetting, to say the least. Though I had anticipated that the breakfast included in my reservation would likely not be available at that early hour, I have stayed in airport hotels which provide a boxed or bagged breakfast to very early travellers. That said, I accept that this does not happen in all airport hotels but it is worthy of some consideration. Next, I requested a wake up call for 4:45 am and was told I would receive it. I did not. Luckily, I had also programmed my cell phone for that hour in order to ensure that nothing else went wrong and I am ever thankful that I did. As indicated, there was no wake up call. I called the desk at 5 am (having been awakened by my cell phone) and was told that the wake up call was on file but the desk clerk had no idea why it had not gone through. Had I not relied on my cell phone, I obviously could have missed my international flight!
This is my first experience with writing a review on Trip Advisor but the whole experience has been so disappointing that I wanted to share it--especially in light of the highly positive reviews written by others. I want to reiterate that this is a physically pleasant, quite nice hotel. However, my experience with the service was more than disappointing.
- Official Description (provided by the hotel):
- Lakeview Signature Inn (LSI) Calgary Airport is your locally flavored, locally grown, independent hotel 'brand.' While the LSI is bright, spacious, and exceptionally clean, with an 'unstuffy' yet professional attitude, the most frequent descriptor used by our guests is 'feels like home.' Free Value adds: Breakfast buffet (80 individual hot & cold items), Mon-Thur (non-holiday) evening snacks, 24x7 snacks and beverages, wireless Internet, local calls, airport & local area transportation (as available), DVD movies (with pop corn of course!), swimming pool, hot tub, sports court, and guest BBQ. Eat-out or eat-in - every suite has a fully equipped kitchenette.100% non-smoking building. Each suite has one queen bed in every bedroom, a double sofa bed,a working desk with electrical plug-ins, HD flat screen TV with DVD player in each room (i.e. Two Bedroom Suites have 3 TV-DVDs), guest controlled, suite dedicated, forced air heating and air conditioning system, fresh air windows, vanity area outside the bathroom. Note: Pet charge is $100.00 per stay for up to two pets. Each room is 'Deep Cleaned' after each pet check out. Pets are accepted and will be continued to be acceptable guests at the discretion of hotel management. ... more less
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- Also Known As:
- Lakeview Signature Inn Calgary Airport Hotel Calgary
- Signature Inn Calgary
- Calgary Signature Inn