I don't usually write reviews but feel compelled to do so in this case. From the moment we checked in, to the moment we checked out, this hotel disappointed significantly. We expected a decent, clean hotel that would be good quality for the reasonable price. We were travelling with a group and had booked multiple days for dozens of rooms. Instead, what we found were dirty rooms (some beds had hairs in them upon arrival), numerous people had to change rooms after checking in, very smelly rooms (either smelling very bad or overly perfumed to hide the bad smell), and even leftover dirty clothes in drawers. Bathrooms were not cleaned each day, towels were not consistently provided, and they actually ran out of towels at the hotel and had to go out and buy them. Our numerous complaints to the front desk staff were not met with any kind of a service orientation. One of our group had flowers delivered to them and the flowers sat behind the desk for over a day without notification. Yes, it was a good location and had a nice lobby, but that is where it stopped. The carpets were dirty, chesterfields in suites were smelly, and rooms smelled to the extent that everyone in our group slept with the windows wide open in February in Calgary! The meeting room we had booked in advance was not made available, and the list of issues goes on on and on. Bottom line, I would not recommend this hotel for either individual or group stays.
- Official Description (provided by the hotel):
- Located across the world-class Canada Olympic Park, along the Trans-Canada Highway, and only a short drive from downtown Calgary, Sandman Hotel Calgary West is the perfect choice whether travelling on business or pleasure. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Orbitz, Hotwire, Cancelon, HotelQuickly, TripOnline SA and Evoline ltd so you can book your Sandman Hotel & Suites Calgary West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sandman Hotel And Suites Calgary West
- Sandman Hotel Calgary West