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“bed bugs!”

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Sandman Hotel Calgary Airport
Ranked #73 of 110 Hotels in Calgary
Reviewed September 6, 2012

Our family stayed here for 4 nights last week. Everything seemed good until we got home and my wife noticed bed bug bites all over her body. We've stayed here numerous times but we'll definitely never go back.

  • Stayed: August 2012
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4  Thank edmontonianguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_calair, General Manager at Sandman Hotel Calgary Airport, responded to this reviewResponded September 12, 2012

As is protocol, as soon as the guest called to let us know there may be an issue with one of our rooms (5 days after they had checked out) we quarantined the room and called in a professional pest control company. Their report states that there is NO evidence of any activity in the room. There have also been no concerns from previous guests or guests that had stayed in the same room prior to us being informed and placing the room off market. With bed bugs being found in places such as movie theatres, rental cars, apartment buildings, etc. our housekeeping staff are trained to inspect each room thoroughly upon each guest departure and again there have been no reports of any activity.

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166 - 172 of 265 reviews

Reviewed September 5, 2012

Stopped here a couple of times in July & would do so again if visitng Calgary (a great place to visit). We used it first as an "arrival" point to go on to Yellowstone & a week later as a meeting point for friends arriving from UK; Hotel itself was much as expected albeit the room was bigger & probably better than expected. That the Hotel is located within a huge building construction site was a surprise & that is going to be the situation for some time to come there was no noise from same although there will undoubtedly be when work starts on the buildings that are going to be constructed on the adjacent sites. Like a lot of "Airport" Hotels there is nothing of interest in the walkable area. However, with a free shuttle collection from the airport & a cheap return shuttle price it is pretty good. Has a good restaraunt.

  • Stayed: July 2012, traveled as a couple
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1  Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2012

I stayed for 4 nights, it was a nice clean hotel but to do any type of work using their Wifi is dreadful. The connection speed is worse than dialup, very slow and difficult to do work. Also, this is the first hotel that I have stayed at where you have to pay to use the Business Center. To print or use their computer you have to swipe a credit card.

Great place to stay for pleasure but if you need to do work and use internet this place is not recommended.

  • Stayed: August 2012, traveled on business
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1  Thank MatadorJK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2012

I've stayed twice now and one suggestion is to definitely ask for a higher floor room. The rooms on the main floor are a bit stale plus the windows have a lot of bushes in front of them so it's hard to get sunlight in your rooms. Shuttle from the aiport is free and I definitely encourage you to take it there and back to the airport as due to the detour, the cab rides are horrendously expensive. Shuttle back is $5 and first come, first served. Would be nice if they had coffee/tea in the lobby in the evening instead of just in the morning. They only have a Moxie's for meals so if you don't have a car, plan ahead if you can. If you go to Moxie's for the breakfast, ask for a table by the window otherwise it's really dark in the restaurant.

Room Tip: Ask for a higher floor.
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  • Stayed: August 2012, traveled on business
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1  Thank PAFWinnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2012

I recently visited the Sandman Calgary Airport Hotels & Suites for 1 night, after having arrived from Amsterdam. The hotel is conveniently situated close to the airport (although the shortest route was closed because of construction works so it took some sightseeing to get there). It is one of a concentration of different hotels at a crossroads.
Unfortunately the surroundings are mainly construction areas and uninspiring. Meaning there is little you can do. No fancy walk or something. Also the hotel doesn't have a bar. But there is a restaurant attached with a terrace.
The room is good, as is the bathroom. But don't expect extra luxury of any sort.
In summary, if you need to stop over for one night before going on, this is a good hotel to stay. But if you need to stay somewhat longer I would advise to look for something downtown.

  • Stayed: August 2012, traveled with family
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1  Thank Jan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

Close to the Airport this hotel provides business travelers with perfect solution for overnight stay. The staff is courteous .. there is no disturbance of any sorts, room, washrooms were clean had reasonable rates during the time i visited .. and decent breakfast cafe was there as well .

Room Tip: Better view in rooms facing the same direction as that of the main door of the hotel...
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  • Stayed: July 2012, traveled on business
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2  Thank harpreetjagdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2012

Very comfortable stay with value for money. Friendly courteous staff who were very helpful. Good advice for travel and sightseeing plans. Complimentary fruit in the lobby for snacking. Room was clean with good lighting for reading. Restaurants on site so you didn't have to go searching for one.

  • Stayed: June 2012, traveled with family
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2  Thank Alreoch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandman Hotel Calgary Airport

Address: 25 Hopewell Way NE, Calgary, Alberta T3J 4V7, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #73 of 110 Hotels in Calgary
Price Range: $75 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Calgary Airport 3*
Number of rooms: 177
Official Description (provided by the hotel):
Situated only minutes from the YYC Calgary International Airport, Sandman Hotel Calgary Airport offers everything for the business and leisure traveler. Multi-purpose meeting and banquet rooms, a business centre, an indoor swimming pool and whirlpool, are just some of the amenities this hotel has to offer, making it the perfect choice for your next stay. ... more   less 
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Also Known As:
Sandman Hotel And Suites, Calgary Airport
Sandman Inn Calgary

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