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“Afternoon tea was terrible, the worst I've had!”
Review of The Oak Room

The Oak Room
Ranked #73 of 3,756 Restaurants in Calgary
Certificate of Excellence
More restaurant details
Restaurant details
Dining options: Reservations
Description: Where the martini crowd mixes with the Microbrew crew, Cosmopolitans enjoy a relaxed chat with the smoothest single malts in town and enticing tapas are both appetizer and accompaniment. The Oak Room Lounge - Calgary's place to sip, mingle and be seen. For lunch, after work get-togethers and evening rendezvous. Make it your scene. The Oak Room Bar and Lobby Lounge shake things up and serve both vintage cocktails and our twist on classic cocktails. Now featuring the Classics. Perfected. cocktail menu as well as brand new offerings for summer 2017.
Reviewed March 30, 2012

Have not stayed overnight so cannot comment but DO NOT recommend the afternoon tea. Was there on Feb 25, 2012. No menu was given to show what was being served. Fruit cup was served and after a long wait for the tea we asked which sandwiches were coming out. We were told 4 types cucumber, crab salad, salmon and pastrami. When we mentioned 2 of the people at the table do not eat seafood and could we please get substitutions the response was ``Well the sandwiches are already made up, let me just bring out what we have and you can decide then if you want something different``. This was puzzling because we had just said we wanted something different but the server appeared unwilling to have the Chef make something different. Then when the sandwiches arrived we were told the crab salad was actually chicken salad.
The tea became cold and too strong quite quickly, I had to leave the table to ask for hot water to refresh the pots as the young server was inattentive and the hot water they brought was lukewarm. Probably the worst cup of tea I have had.

The sandwiches lacked flavor, the scones were cold and dry, the pastries were mediocre. No chocolate offerings in the dessert selections or anything decadent or interesting, just dry and boring cookie type desserts.

I didn’t expect high tea such as in London or Scotland and didn’t even expect the fare served in Victoria BC at the Fairmont Empress. Nov 2011 I had a lovely Afternoon Tea experience at the Fairmont Hotel Vancouver and I thought it was reasonable to expect a similar experience here. Big mistake and a big waste of money.

    • Value
    • Service
5  Thank littlestmermaid1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, General Manager at The Oak Room, responded to this reviewResponded April 2, 2012

Thank you for taking the time to complete a review of your recent Afternoon Tea experience. We regret to learn that it was less than sensational and look forward to speaking with you further regarding your concerns. We can assure you that this is not our standard and have contacted you directly via TripAdvisor Private Message in hopes of learning more.

Thank you,

Dan McGowan
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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101 - 104 of 104 reviews

Reviewed July 24, 2017 via mobile
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2017
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LindsayGallagherPAL, Public Relations Manager at The Oak Room, responded to this reviewResponded June 30, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2016
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Oak Room, responded to this reviewResponded August 2, 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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