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“Great Breakfast” 4 of 5 bubbles
Review of BEST WESTERN PREMIER Freeport Inn & Suites

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BEST WESTERN PREMIER Freeport Inn & Suites
Ranked #5 of 109 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
Alberta, Canada
Level Contributor
52 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Breakfast”
4 of 5 bubbles Reviewed January 27, 2014

the as you wait omelet bar is a great addition to the complimentary breakfast in addition to all the other regular hot breakfast items that one expects. The hotel was clean and quiet although not quiet as polished as I expected for a premier hotel. The staff was friendly and helpful. Loved the complimentary apples - very nice touch

  • Stayed January 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Sherry E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, February 18, 2014
Hi Sherry, Thank you for your time in posing a review and comments about your visit to our hotel. I'm glad you enjoyed the breakfast, apples and service you received. I will be working to ensure the polish you expect from a Premier is there for your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,181 reviews from our community

Traveler rating
    817
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    45
    15
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
A TripAdvisor Member
5 of 5 bubbles Reviewed January 27, 2014

Clean, modern, very friendly and helpful. Exceptional value for price. Shuttle service to and from airport was convenient. Will definitely stay again and recommend to friends and colleagues. Will absolutely stay again.

  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, February 18, 2014
Thank you for your fantastic review and comments about your visit. We truly appreciate the kind words and recommendation to friends and co-workers.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
Level Contributor
2 reviews
5 of 5 bubbles Reviewed January 25, 2014

We found this hotel about 2 years ago and it has become our favorite place to stay whether we are traveling through or staying in Calgary. I often travel with my daughter (11 years) and my mother (82 years) and we all enjoy the hotel. The restaurant and the breakfast are amazing. the rooms are comfortable and clean. The Staff are always very helpful and accommodating. I would recommend this hotel to anyone who asks.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elaine Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, February 1, 2014
Elaine, thank you for your time in posting this review and comments. I'm appreciate you and your families support as a returning guest, the high praise of our staff and services and your ongoing recommendations. I look forward to meeting you on a future visit.
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Canadians in paradise
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed January 23, 2014

Our family enjoyed a wonderful "staycation" visit at the new and modern Freeport Inn. The room was comfortable and clean. We appreciated the front desk arranging connecting rooms for us at check in. We noticed at check out across the hall from our room that the King Suites with fireplaces looked really nice and comfortable with a sitting room. We were pleasantly surprised in the morning to enjoy a complimentary omelette station with all the fixings personalized for each guest by the chef. It was so awesome and a great start to the morning! Everything else was your standard Best Western cold & hot breakfast items. We had dinner in the restaurant too. The food was good. Our server was superman attending to 20 customers all by himself. Service was slow but he did the best he could being short staffed. The kids enjoyed the pool and water slide. The fitness centre was great too. There is not much to do in walking distance from the hotel unless you want to shop at the Toyota Dealership across the street. Its a quiet area and a couple minute drive to the airport. I could hear the sound of planes flying above the hotel a tiny bit but not enough to disturb my sleep or relaxation in the room. The hotel has lots of parking and a nice cozy lobby area...although I'm not sure why the lobby fireplace was not on considering it was -25 degrees outside. Enjoy!

Room Tip: King Suite with fireplace
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  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Flames97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, February 1, 2014
Thank you for choosing our location for your "Staycation" with your family. Staying in a location with a pool, waterpark, onsite restaurant and complimentary breakfast is a wonderful way to have a family outing in a convenient location and enjoy some quality time together. I'm pleased that you enjoyed your visit and scored us with top marks! I hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medicine Hat, Canada
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed January 14, 2014

We stayed her November 14, 2013 prior to our flight to Mexico the following morning. Check in was quick and front desk staff very accommodating and friendly. We had an early morning flight, prior to the breakfast bar opening, and the hotel offered to have a small breakfast box ready for us when we checked out. Was perfect! Room was spacious, and very comfortable. Bathroom also very nice.

We ate at the restaurant in the hotel and we had a wonderful meal. Good service and good food. Very nice to have something right in the hotel to grab a bite to eat and a drink without having to leave the hotel. We are travelling again in February and have already made our reservation with the Best Western Freeport again!

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank mrsbrilz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, January 20, 2014
Thank you for including us in your vacation plans to Mexico or any other hot destination! It is great to hear that we could start your vacation festivities in our onsite restaurant and provide a relaxing evening before your early morning flights. I look forward to your return visit in February - be sure to say hello!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mazatlan, Mexico
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 11, 2014

Freeport Inn a great hotel. Good value for money. A little walk to a restaurant but too far in winter. There is a restaurant in the hotel but lacks atmosphere. Hotel made shuttle available to transport us to nearby restaurant and then pick us up. Cannot beat that.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Colin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, January 20, 2014
Colin, thank you for taking the time to post your review and comments about your visit with us. Sorry to hear that you didn't enjoy the atmosphere of our lobby restaurant but I am please to see that we were able to react and provide transportation to nearby alternative. We are making some décor changes in 2014 and I hope you will return and let me know if you find an improvement.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed January 11, 2014

this review is long over due .I stayed at this hotel for 2days in September 2013 and had a fantastic time my room was very clean had everything I needed and more the breakfast was excellent so was my meals in the evenings .the staff were fabulous the shuttle drivers went above and beyond their duties well done to all I had a wonderfull 2 day stay thank you all

  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bev C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at BEST WESTERN PREMIER Freeport Inn & Suites, responded to this review, January 20, 2014
I am pleased to see that we left a lasting impression with you that sparked this delayed review! We truly appreciate your high praise and hope that you will have an excuse to return in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Freeport Inn & Suites

Property: BEST WESTERN PREMIER Freeport Inn & Suites
Address: 86 Freeport Blvd NE, Calgary, Alberta T3J 5J9, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Calgary
#1 Family Hotel in Calgary
#2 Green Hotel in Calgary
#6 Best Value Hotel in Calgary
#7 Business Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PREMIER Freeport Inn & Suites 3.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Premier Freeport Hotel Calgary
Best Western Premier Freeport Inn And Suites

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