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“Best hotel experience in a long time - like a resort experience”

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Best Western Premier Freeport Inn & Suites
Ranked #4 of 109 Hotels in Calgary
Certificate of Excellence
GreenLeadersBronze level
Saskatoon, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best hotel experience in a long time - like a resort experience”
Reviewed April 13, 2013

We booked a small getaway for my husband and myself in a jacuzzi room. The room was beautiful and we had a great stay. Checking in and out was so simple and the staff were very friendly. During our stay, several housekeeping staff went out of their way to ask if everything was okay or wish me a good day. The kitchen staff were great as well - they truly wanted us to enjoy the wonderful breakfast which was the BEST continental breakfast I've ever seen with a full breakfast for everyone's tastes and preferences. Everyone from the gentleman mopping the floors in the lobby to the lady who brought us up a bottle opener had smiling faces and looked as if they enjoyed their jobs and wanted us to have a great stay. It felt like we had booked a stay at a resort! I would definitely stay here again. The beautiful decor is enjoyable, but it is the staff that make this hotel a great place to stay - I hope the staff get an opportunity to hear this positive feedback.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank della7200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review, April 14, 2013
Della, As I am reading your posing we are having a nasty spring storm and your comments are definitely a bright spot in my day! I am so fortunate to have a wonderful team working for me and treating our guests in the way you described. It is with great pride that I will pass your comments onto all departments and thank them for jobs well done. Thank you for taking the time to post your comments and a review.
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1,265 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
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English first
Napier, New Zealand
Level Contributor
9 reviews
6 hotel reviews
Reviewed April 11, 2013

We stayed here for 2 nights and couldn't have chosen a more friendly and accommodating team. From the check in/check out staff, to the cleaners and kitchen staff. Thank you so much for making out stay with you so memorable. It is your point of difference for sure. The room was lovely and quiet which was our request, and the breakfast was a superb start to our day. No complaints about the room....all excellent.

Room Tip: If you like a quiet room, ask, very accommodating staff
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review, April 12, 2013
Hi Sandie, I really appreicate your kind works about our staff and the service you recieved during your 2 day visit. I will be sure to pass on your comments to our staff in the Front Office, Housekeeping and Restaurant. Thank you for your time in posting your review and comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 11, 2013

The stay was nice, the room was beautiful. We stayed in the jacuzzi room and it was a very romantic and a needed quiet experience for my wife and I. We would have given a five star but they had problems honouring the package we had booked (long story) so we felt a bit put off. Nonetheless, we recommend this hotel for all the other reasons and more.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sheahan73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review, April 12, 2013
Thank you for choosing us for a romantic get away in the City. Our Jacuzzi Suites are very well laid out with a view of the fireplace and 42" HDTV from the tub. But best of all are the french doors that close off the Jacuzzi from the room if you want privacy. Sorry to hear about the reservation issues and I am pleased to see that it didn't affect your impression of the hotel overall.
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Magrath, canada
2 reviews
Reviewed April 11, 2013

After having a terrible experience at a Best Western Plus Westwood Inn in Edmonton, Alberta. We had to stop travelling home because of the weather. We stumbled upon this hotel and were concerned because of our last experience at Best Western. This however was night and day. After hearing our story they took very good care of us, making us feel safe, secure and well taken care of. Thank you to all the kind people we encountered!

Room Tip: The king suite was very comfortable.
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  • Stayed April 2013, traveled with family
    • Value
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Helpful?
Thank CarlaBMagrath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review, April 12, 2013
Hi Carla, I truly enjoy hearing stories about how impressed people are with our staff here at the Best Western Premier Freeport Inn and Suites. Thank you for sharing your experience and I hope you will continue to try other Best Westerns on your future travels. We look forward to seeing you on your next trip to Calgary.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Ontario, Canada
Level Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 10, 2013

My second stay at this place, very accommodating staff. Very comfortable beds, clean washrooms.Free Breakfast offered is too good.Nice bar and restaurant. Very good facilities.
Free internet and parking is much appreciated



  • Stayed April 2013, traveled on business
    • Value
    • Location
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank Veeru P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review, April 12, 2013
Thank you for recommending others to stay with us based on your experiences at our hotel. I always like to hear comments about our staff being accommodating and strive to deliver personalized service for all our guests. Please be sure to say hello the next time you are with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint John, Canada
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 10, 2013

I stayed here in March 2013. The hotel is brand new and The rooms are so clean with very luxurious furnishings. Everything is granite, even the desks and night tables.Location was good to city centre and airport and they provide free shuttle to airport. Food was good with variety of choice and omrett service by the order. Free parking and internet. I would definitely recommand this hotel.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Byung Moon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review, April 12, 2013
I'm so pleased to hear how much you enjoyed your visit and want to thank you for taking the time to post your comments for everyone to reveiw. I am always happy to hear when a guest finds our location to be convenient for their needs. We look forward to your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lund, Sweden
Level Contributor
51 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed April 7, 2013

We stayed here for one night before a flight from Calgary airport. If you have a car the location is very convenient for the airport, only a short drive. It's really not close to anything, so the car is essential, but the area is rapidly being developed so this will probably change.

We were very impressed with the quality of the hotel - it definitely earns its "premier" status. For a Best Western, everything is just a bit better quality than average, from the rooms to the buffet breakfast. The price was very good as well.

Stayed July 2012, traveled as a couple
Helpful?
Thank kymberand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Best Western Premier Freeport Inn & Suites, responded to this review, April 12, 2013
We appreciate you taking the time to post a review and comments about your visit. I enjoy hearing how impressed you were with our full hot breakfast, quality of the facilities and value for price paid. I hope you have another opportunity to travel to Calgary in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Freeport Inn & Suites

Property: Best Western Premier Freeport Inn & Suites
Address: 86 Freeport Blvd NE, Calgary, Alberta T3J 5J9, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Calgary
#1 Romantic Hotel in Calgary
#2 Green Hotel in Calgary
#7 Business Hotel in Calgary
#8 Best Value Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Best Western Premier Freeport Inn & Suites 3.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Best Western Premier Freeport Hotel Calgary
Best Western Premier Freeport Inn And Suites

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