We really enjoyed our stay. Close to the airport and great service from the shuttle drivers.
We dont normally book travelodge as the ones in the uk are poor value, but this was last minute and overall way above expectation!More
Wow. This is one of the worst hotels we have stayed at. It is very dirty and old. The smell was God-awful. The beds creaked. The air conditioner was very noisy. The bathrooms still had grime/mold and were old brown. The elevator is old and creaky. We had booked a Non smoking room but were given a smoking room.... Complete with ashtrays! It was too late for my daughter for us to try to change rooms. Thankfully we only had to stay a few hours as we arrived late and left early. I see many others have left complaints and management has apologized, but obviously nothing has been done. All Travelodges are not like this and I'm surprised that the company would allow their name to be associated with this disgusting hotel. I will definitely not stay here again.
Thank you for sharing the few challenges that you unfortunately had to experience during your stay, which I would like to apologize for. It is not our standard to place non-smokers into smoking rooms and we work hard to assign non-smoking rooms. Unfortunately we had limited options and we truly regret we were unable to accommodate your request for non-smoking accommodation.
I made a mistake by looking at the photos (internet/website) ..but its only the external building is same ..Interiors needs to re-modeled (hallways ,walls and carpets are old and stinking smell).With the same price we get better motels near that area.
They Advertise it as a High speed Internet (wi-fi) room to room ..but its very deadly connection.Especially If you are planning to work remotely not a good place to stay here.
No complimentary Breakfast service (Most of the motels provides this at the same price)
As an overall ,I suggest you to look at the rooms and facility first before confirming to stay here.
On behalf of the Travelodge Calgary Airport hotel, I apologize that the internet service did not meet your expectations. We would very much welcome the opportunity to regain your confidence in our services, and we will be glad to welcome you back.
No welcome, old soft bed ( 2001 on label on mattress), top sheets threadbare! A big hole in the wall !, no screen on window, rooms need updating including the old bathroom, Paid $190 for double room one night No Breakfast included either.... Took an age to check in, guy was just staring at his screen not saying a word, a smile must have been extra charge too...lobby dismal, Lift was filthy too with rubbish all over the floor. We have stayed in better Travel Lodges. Will never return to this one. Yuck.
Thank you for your review, it is feedback such as yours that allows us to learn and create a more inspiring stay for our valued guests. We apologize for the inconveniences caused by the uncomfortable bed in your guest room.We look forward to raising the level of comfort and guest satisfaction throughout the hotel.
My daughter and her finance stayed at this hotel. Absolutely disgusted by the cleanliness and the uncaring staff. The noise was beyond unbearable and the staff did nothing to make things better, zero effort on their part. The hotel needs a HUGE renovation with working tv's and telephones. Disgusting, unclean and they charge an arm and a leg! Stay away from this place!
As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. I sincerely apologize for the noise issue encountered during your stay. Your comfort and safety is my number one concern so I appreciate you bringing this to our attention and your review will assist in correcting issues in the future.
