I wasn't going to leave a review but thought I had to share my experience.
I'm part of a larger group that attends Spruce Meadows each year. For the past several years we've always stayed at the Super 8 because of price, friendly staff and location. This past visit in June was, too say the least, disturbing. We witnessed management yelling, literally, at staff in the hallways and treating customers with little to no respect. Also in this last visit we noticed the rooms were not very clean and the complimentary breakfast is no where near where other Super 8s are. As a result our group, and many other Spruce Meadow groups, are moving our business elsewhere next year. It's unfortunate but with the attitudes of management lately, it seems very necessary.
Thank you for letting us know about your recent stay. We have researched our records and we do not have your name ,Carla, registered during the month of June as well as we were unaware of any issues as we dont have any record of it being brought up here at the property
I have tried to email you throught TRIP advisor to get more information, but you have not responded back
We take our comments very seriously and want to have every chance to improve
Thank you again and I look forward to you contacting me directly to follow up on the comments