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“Surprised at the new furniture and good quality bed linens”

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Super 8 Calgary/Airport
Ranked #76 of 109 Hotels in Calgary
Reviewed July 30, 2009

The hotel looks a bit dated based on the exterior and lobby, but the room itself was surprisingly comfortable - and no horrible polyester bedspreads, these were thick and comfortable! The furniture in the rooms I stayed in (multiple rooms over 3 weeks) was fairly new and well maintained, much better than I had expected. I stayed a night at the Travellodge as well and actually moved back to the Super 8 for the remainder of my stay. Staff were really friendly and helpful. Really convenient location - tons of restaurants and shopping on Barlow Trail /' 32 Ave / and Sunridge shopping area all within blocks.

  • Stayed: July 2009, traveled on business
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Thank GypsyForHire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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490 - 496 of 515 reviews

Reviewed July 10, 2009

My first impression was by phone and by what I read on here and it wasn't good...BUT I have to say being there was a different story. The front desk staff were very kind, funny and very helpful. We stayed for 3 days and the rooms were made up everyday and it was really clean.

Breakfast is what it is. Juice, coffee, packaged waffles, muffins, and cereal but it saves you money from having to go a restaurant, so it is more than sufficient. It was difficult for me to find as my GPS didn't recognize the address. You have to turn right on 32 avenue and then right on 26th Street to get in through the back. Lots of amenities in the area including a liquor store, restaurants etc. I will be back again when we go back next year!

  • Stayed: July 2009, traveled with family
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Thank feistyfemme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 18, 2009

Customer service at this hotel is the worst we have ever received. We would not advise anyone stay at this hotel.

To describe our experience: We booked a room at this hotel weeks in advance for our son, a student, to have accommodations upon arriving in Calgary for work. Thinking of him the evening before his arrival, we made a confirmatory phone call to ensure the room would still be booked. We received confirmation of the booking, however they informed us he would not be able to check in based on the fact that the credit card used was in our name. We asked to be billed over the phone and they were not able to do this. Since our reservation required our credit card number and we would be billed should he not show up, we did not understand why our son would not be let in to his reservation and we asked for assistance. We received no assistance or guidance on how to proceed. We asked to speak to a manager who could provide assistance and we were told he was unavailable. We asked to speak to a customer service representative or to see privacy policies so that we could understand how we might be able to resolve the issue, and we were told no. In order to save our son from being stranded, we were forced to make reservations through another hotel.

Based on previous experiences of other customers as posted on this review site, and our experience, we would strongly recommend another hotel. Should any of these experiences happen to you, customer service may not be available.

  • Stayed: April 2009, traveled on business
    • Service
Thank catpo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2009

Tolerable hotel for the price and location near airport- quiet rooms, and reasonably helpful front desk staff. Much cheaper than nearby motels. Breakfast really only cereal and juice- adequate but that's all. Wireless internet excellent

  • Stayed: February 2009, traveled on business
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Thank davidhjChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2008

my husband and I stayed at this hotel for a weekend and it is the worst hotel I have ever stayed at. The service at the front desk was horrible, they were rude and had no intentions on making us comfortable. They would not let us talk to a manager and the front desk clerk pretended that he was the manager. The rooms were cleaned very poorly, but I do have to say the bathtubs were freshly refinished which at least we knew we could have a shower without catching something. Can't say much about the rest of the room.

Stayed: November 2008
Thank Daisy54Vancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2008

Required a one night stop over in Calgary and chose this hotel because of price and free shuttle service. Be aware that the shuttle service operates from 6:30 AM to 11:00 PM only. Also be aware that it picks up and departs on it's schedule once an hour only. You should check with them regarding shuttle times before you book.

The rooms are heated by an in wall air conditioner / heater unit. When we arrived ours was turned off and the room was near freezing. I had to chink the cold air drafts around the unit with toilet paper to keep the -30 C draft out and it took most of the night to heat the room up. The fan had only one very loud speed which ran continuously when you had the heat on.

Upon checkout, we discovered a $2.50 misc. charge which was explained as a safety deposit box charge - which we didn't use. We made them reverse the charge, but other guests catching the same shuttle commented on the same charge appearing on their bill.

What I wanted was an inexpensive place to grab some sleep on a layover. Between the shuttle hassle, cold and the heating unit noise, I would have been better to sleep in the airport.

Pick another hotel.

  • Stayed: December 2008, traveled as a couple
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Thank dfactored
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2008

This is the worst Super 8 hotel that I stayed in by far. I will never stay there again. My room was not clean by any means. The furniture is old and the tv are barely working. The switched me room twice cause the tv was not working properly. The internet is patchy at best. The heat system barely works so the room is cold during the winter months. The breakfast room is shameful.

  • Stayed: December 2008, traveled on business
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Thank Stephan_tremblay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Calgary/Airport

Address: 3030 Barlow Trail NE, Calgary, Alberta T1Y 1A2, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #76 of 109 Hotels in Calgary
Price Range: $71 - $103 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Calgary/Airport 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Super 8 Calgary Airport Hotel Calgary
Super Eight Calgary
Calgary Super Eight
Calgary Super 8

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