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“Needs Attention”

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Super 8 Calgary/Airport
Ranked #77 of 109 Hotels in Calgary
Lethbridge, Canada
Level 5 Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Needs Attention”
Reviewed November 15, 2012

The building is in poor condition: while the common area flooring is being renovated the elevator stinks. The toilet in our room required an ice-bucket full of water to "assist" in the flushing procedure and the overflow on the sink seemed to be piped out to run directly onto the floor under the bathroom counter. TV remote was eventually found half-hidden under one of the beds. The beverage vending machine is so dirty that the dispenser sticks and you need "secret knowledge" on how to pry it open and get your drink. Parking is shared with the hotel next door and is very limited. Access is difficult and not well marked. The "complimentary" breakfast service doesn't start until 6:30 am which isn't very useful when your airport bus leaves at 6:30. Grossly over-priced (as are most Calgary hotels in proximity to the airport) for the quality of room and service.

Room Tip: Not much good to say except it's one of the lowest priced ones near the airport. Will stay else...
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tootsall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8calgaryairport, General Manager at Super 8 Calgary/Airport, responded to this review, November 26, 2012
Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. Currently we are in the process of upgrading our Hotel lobby, I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Do not hesitate to contact me directly at super8calgaryairport@gmail.com, if you might reconsider staying with us again in the future so I can ensure you a more comfortable stay.Warm regards,

S.Khan
403-305-8586
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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496 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
WINDSOR
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 9, 2012

Great service, neat and clean rooms, excellent service, and conveniently located. Staff was courteous and friendly. The motel management should work on to improve the Internet speed.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank SAILESHKUMAR S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8calgaryairport, General Manager at Super 8 Calgary/Airport, responded to this review, November 26, 2012
Dear Valued Guest,
It is great to hear that you had a first class stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon!
Warm regards,
S.khan
super8calgaryairport@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SICAMOUS
Level 5 Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed November 6, 2012

This hotel has not been updated for some time and meets the bare minimum in terms of standards. Toilet tank lid did not fit the toilet tank. There was a bad odor coming from the toilet. This hotel is in disrepair.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank SICCY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8calgaryairport, General Manager at Super 8 Calgary/Airport, responded to this review, November 26, 2012
Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better. Currently we are in the peocess of upgrading our Hotel Lobby , I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Do not hesitate to contact me directly at super8calgaryairport@gmail.com, if you might reconsider staying with us again in the future so I can ensure you a more comfortable stay.Warm regards,

S.Khan
403-305-8586
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cremona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 1, 2012

The room was outdated, and the bedding and stuff looked dirty and old! The shuttle was early and we almost missed it because of that!

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
1 Thank Kristy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8calgaryairport, General Manager at Super 8 Calgary/Airport, responded to this review, November 26, 2012
Thank you so much for your feedback and please accept my sincere apologies that your experience was less that top notch. Any feedback we receive helps to make us better Currently we are upgrading our Hotel lobby. I would love to have you come back and give us another chance to prove that this is not usual for our hotel. Do not hesitate to contact me directly at super8calgaryairport@gmail.com, if you might reconsider staying with us again in the future so I can ensure you a more comfortable stay.Warm regards,

S.Khan
403-305-8586
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Calgary/Airport

Property: Super 8 Calgary/Airport
Address: 3030 Barlow Trail NE, Calgary, Alberta T1Y 1A2, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #77 of 109 Hotels in Calgary
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Calgary/Airport 2*
Number of rooms: 61
Reservation Options:
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Also Known As:
Super 8 Calgary Airport Hotel Calgary
Super Eight Calgary
Calgary Super 8
Calgary Super Eight

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