We stayed there for 2 nights, and those two nights were absolutely terrible. I booked 1 king size room, which was supposed to be guaranteed until midnight. When we got there (around 5pm) and went to our room, we discovered that we had 2 double beds instead. Thinking this was just a mistake, we went back to the lobby where I asked that we be given the proper room that we booked a month in advance, and was told that the did not have any king rooms left...EXCUSE ME!? Is that not why people book? I asked the man to have his manager call me in the morning. He didn't call. I spoke with the same man the next day, and he told me that his manager would be in the next morning and I could talk to him then. The manager wasn't there, but the assistant manager was. The assistant manager said he could not offer me any kind of compensation as we booked through a 3rd party, and he also said that he would get the manager to call me... again. It's 2 days later and the manager has yet to call me. I am so unimpressed. I will never return. I filed a complaint with Ramada Head Office.
The beds were uncomfortable.
There were people outside fighting all night and doors slamming at 2am, making it impossible to sleep.
The shower curtain was stained.
The room smelled bad.
The pool was grungy.
The breakfast was severely lacking, and the breakfast room was the size of a closet.
The broken promises from the staff.... I don't even have words to explain.
DO NOT STAY HERE.
- Official Description (provided by the hotel):
- *AMENITIES AND SERVICES: King & Queen Beds Free Continental Breakfast Free High Speed Wi-Fi Internet Access Free Local Calls & Incoming Faxes Free Weekday Newspaper Free Parking for Guests Indoor Swimming Pool & Hot Tub Coin Laundry on premises Same Day Dry-cleaning (Weekdays). 100% Non-Smoking Rooms Variety of Restaurants nearby LRT (City Transit) across the street *ATTRACTIONS: McMahon Stadium - 1/4 Mile University of Calgary - 1/4 Mile Foothills Hospital - 2 Miles SAIT / Jubilee Auditorium - 2 Miles Speed Skating Oval - 1/2 Mile Olympic Saddledome - 2 1/2 Miles Stampede Park - 2 1/2 Miles Canada Olympic Park - 3 Miles Calgary Zoo - 3 1/2 Miles Calgary International Airport (YYC) - 10 Miles ... more less
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- Also Known As:
- Ramada Limited Calgary Hotel Calgary