This hotel is new and a bit hard to find tucked off of a major road etc. We had a very nice mini suite which was great. If one thing this hotel lacks is good service and attention to detail. After check in we were not called (as we are in other Garden Inns) to ask how our rooms was. Also, they did not bring or have bottled water in the room we had to go down with the coupon to get it.
The cordless phone in the bedroom did not work- battery or something broken. Called the front desk but it was evening and nothing they could/would do. The next morning the toilet plugged up (not a big deal). Called the front desk and they said someone would be right up. Waited 20 minutes and called again. Again they said someone would be right up waited another 20 minutes called again. Finally after 45 min someone came. It was a bit hard to get ready for a meeting as one had to wait until they came.
Also, the front desk clerk in the AM looked only partially dressed; certainly not dressed in business attire.
Elevators are the slowest I have seen since eastern Europe.
One good thing is the the parking is free.
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- Also Known As:
- Hilton Garden Inn Calgary Airport Hotel Calgary
- Calgary Hilton Garden Inn
- Hilton Calgary
- Calgary Airport Hilton Garden Inn