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“very good” 4 of 5 bubbles
Review of The Fairmont Palliser

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The Fairmont Palliser
Ranked #21 of 109 Hotels in Calgary
Certificate of Excellence
Edmonton
2 reviews
“very good”
4 of 5 bubbles Reviewed July 4, 2014

people skills of some staff need work
love staying there because of location and history of hotel and location
We love the atmosphere and food is good
club members should have more benefits and people skills need a it of work for some staff members

  • Stayed June 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Melody B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review, July 16, 2014
Thank you for your review - we are happy to hear you love the location and history of our property.

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,039 reviews from our community

Traveler rating
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    228
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (393)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Vancouver
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 3, 2014

The fairmonts in general are a above average hotel and this certainly is that. The renovation is good and the sdervice is above average. the rooms are spacious but the bathrooms need more pressure on the showers.




  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Bushan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review, July 16, 2014
Thank you for your time to review your recent stay with us - we're happy to hear your enjoyed your stay, especially on our newly renovated floors. We will pass on your thoughts about more pressure on the shower heads to our engineering department.

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lloydminster, Canada
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

The hotel has placed us in a newy renovated room which was on trend with the location and my expectations.
The room was small with a view of the other hotel tower but had large windows that allowed for natural light.
The bathroom was very modern with a large shower only - no bathtub, and the size was good.
I did not find the beds comfortable but that is personal preference as I enjoy a softer matress. The room was clean and well appointed.
The hotel is a block away from shopping and many restaurants and lounges so you can walk wherever you need. We took a stroll to Eau Claire and it was not very far. The river is close as are lots of areas to go for a run, if thats your thing.
The valet was short staffed and instead of being a 15 minute wait to get your car it was much much longer. They actually gave us our keys and told us we were welcome to go get our own car as it would be faster, our choice. The valet guys were excellent, just overun, which is too bad.
Overall this is a great hotel with excellent service and attention to detail.


  • Stayed June 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank bcheley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review, July 16, 2014
Thank you for your great review of your recent stay with us. We're happy you got to enjoy one of our newly renovated rooms where next time, let us know that your preference is a softer bed and our housekeeping team will share with you how they could make your sleep more cloud-like.

We're working hard to find more staff who are committed to hospitality to ensure our valet service never dissapoints - we hope to have quicker service for you here upon your next stay with us.

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
2 reviews
5 of 5 bubbles Reviewed July 3, 2014

I recently stayed at the Fairmont Palliser. It was a great hotel. The front desk was very accommodating. The staff out front were very friendly. It is in an excellent location in Calgary. A great trip

  • Stayed June 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Lillian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review, July 22, 2014
Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
1 review
5 of 5 bubbles Reviewed July 3, 2014

My family and I have stayed at 4 different Fairmont Hotels (some locations more than once!) and we can't recommend them too much! The staff go out of their way to provide the best experience possible.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Ann P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review, July 15, 2014
We LOVE you too!

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kamloops, Canada
Level Contributor
106 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed July 3, 2014

I have just finished my second one night stay in the past week. This visit was in an updated king room on the 11th floor. Furniture, walls, lights and bathroom are all modern and comforting. The first visit was on the 6th floor, with the update yet to happen.
In room dining was quick and arrived hot. Staff are helpful and professional.
Wish the Palliser was able to do something similar to the sister property in Vancouver, by creating a better car arrival and departure spot. Very busy main avenue and back ups not uncommon with only 3 or 4 spots available. I know it won't happen but if this is my only concern then all is well with the world.

Room Tip: a king room on a high floor - looking west
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank flamesfan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review, July 15, 2014
We've been welcoming the world for 100 years without a formal driveway which was, at one time, a dirt road. The hotel was built in 1914 with the entrance to the hotel on the south side, the side by the tracks where the primary guest traffic took place. The city then, built itself around us... and sadly, today, there's no opportunity to explore a formal driveway with a major avenue in front of us. We certainly do our best to accmodate and our glad to help you upon arrival to make it a seemless experience for you.

We agree with you though, if that's our one miss from 100 years ago, we're doing okay and we're fortunate for the loyalty from our guests.

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt Am Main
2 reviews
5 of 5 bubbles Reviewed July 2, 2014

despite fully booked, staff had time to serve ist loyal guests; online check-out extremely helpful during Peak hours in the morning. The shower could provide more pressure, but bathroom Overall is great

  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this review, July 22, 2014
Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairmont Palliser

Property: The Fairmont Palliser
Address: 133 9 Ave SW, Calgary, Alberta T2P 2M3, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Calgary
#7 Luxury Hotel in Calgary
#9 Romantic Hotel in Calgary
#9 Business Hotel in Calgary
#14 Family Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Palliser 4*
Number of rooms: 407
Official Description (provided by the hotel):
Since 1914, The Fairmont Palliser has been the city's premier address, the cornerstone of Calgary's hospitality industry and a landmark building that is rich in history and architecture. Set in the heart of the city, The Fairmont Palliser is a historical landmark offering distinctive accommodation in elegant surroundings. Recent renovations include five floors of guest rooms and the expansion of Fairmont Gold. A brand new Fairmont Gold Lounge, Concierge and Check-in area can be found on the Penthouse Level. ... more   less 
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Also Known As:
The Fairmont Palliser Hotel Calgary
Fairmont Hotel Calgary
Fairmont Hotel Palliser
Fairmont Calgary
Calgary Fairmont

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