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“Beautiful hotel in the heart of Calgary”

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The Fairmont Palliser
Ranked #24 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed December 24, 2013 via mobile

We decided we wanted to 'splurge' for a night in Calgary but when I went to their website I was pleasantly surprised to find the rates were reasonable, especially for the 23rd of December. We had a king size room that was spotless, large and comfortable. The valet, front desk staff and other employees were cheerful and made you feel very welcome. Definitely would come back!!

Stayed: December 2013, traveled as a couple
1  Thank Cindy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this reviewResponded December 27, 2013

So happy to hear this! Thank you!

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,738 - 1,744 of 2,463 reviews

Reviewed December 23, 2013

We live in Calgary and stayed here overnight after attending a party. The hotel has a nice old world feel to it, very similar to the banff springs and chateau lake Louise but on a smaller scale. The rooms can be a bit small, ours had a large bedroom/lounge area but the bathroom was tiny, I could barely turn around if the door was open and the tub was very worn looking. The amenities were not as good as other fairmont hotels, although they do use the la labo line.
We didn't have much interaction with staff given such a short stay but those we did deal with were very friendly and helpful, but outstanding service seems to be one of the fairmont brands main draws.
The room service breakfast was great, right on time and delicious.
All in all, a nice place to stay if you aren't looking for anything modern but they really need to renovate the rooms and quite a few of the common areas.

Stayed: December 2013, traveled as a couple
Thank Rona_kami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this reviewResponded December 27, 2013

Hello Rona!

We're so happy to hear what you loved about your stay with us - isn't Room Service so special!
We look forward to have you be our guests again soon as we also just wait on approval of our new mock-up guestroom to complete the renovations of three floors!

Happy holidays!

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

place was nice til u see the $8 bottle of water and 25 dollars for WiFi access really were in the 21st century mini fridge stocked with over priced booze and TV doesn't work and rooms were booked together but they were on different floors

Room Tip: be prepared to pay out for extras they will charge u for the soap in the washrooms
See more room tips
  • Stayed: December 2013, traveled with friends
    • Value
    • Location
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2  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this reviewResponded December 23, 2013

Hello James,

Thank you for your feedback on your recent stay with us. We're so sorry for the thoughts you had about our property and its offerings. We do offer free WiFi for members of our complimentary Fairmont President's Club should you stay with us next time and enroll.

We hope to have the honour of having you be our guest again soon.

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2013

I've stayed at the Palliser many times but not for a number of years. My stay was pretty much perfect!

I arrived around noon and they let me check in early. Every staff member was exceptionally polite and helpful. The brand has always been strong, but something seemed even better than usual for a Fairmont property.

I was given a newly renovated room. It was small be beautiful. Fabulous bed as always, a tub that actually worked for a soak (many older hotels have drains that don't close) and a very well thought out bathroom and amenitities - espeically for a woman traveller. Lots of towels, robes, my favorite Rose 31 line of toiletries from New York. But the best part was the independent under counter heat control for the bathroom. It was such a wonderful warmth in a very cold Calgary that week. Also, it should go without saying but the room was spotless. Perhaps one of the cleanest rooms I have been in for a while (although the remote looked dirty and I cleaned it with sanitizer).

I also dined at the Oakroom Lounge several times and the food and service was excellent.

Rounding out the fact that the Palliser is right in the heart of downtown Calgary, I would absolutely stay there again and even look forward to it.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
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Thank gal_businesstraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this reviewResponded December 23, 2013

Hello there!

Happy Holidays! Thank you so much for taking the time to review your recent stay with us. It means so much to us that you enjoyed your stay as so and I’ll be certain to pass on your kind feedback to our team.
Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2013

We got a room for the evening to attend a XMas party nearby. The gold floor room was worth it. The bathroom was huge. And the room was spacious. You will have access to the gold lounge which means snacks in the afternoon, breakfast in the morning and appies around 5pm. Alcohol is extra charge. Unfortunately, we had a noisy neighbour. So, they comped the room service charges.

Stayed: December 2013, traveled with family
Thank Calgary4togo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this reviewResponded December 23, 2013

Thank you so much for your Golden review of our property and its Fairmont Gold offerings! We are so happy to hear you enjoyed your night's stay with us following your holiday party. We look forward to have you be our guest again soon.

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 14, 2013 via mobile

Lots of history and is definitely cool. But rooms are old and had peeling wallpaper. Bathroom was not cleaned very well as there were hairs on the counter and bath tub. It's expensive and not great value. Oh and the heating system is terrible.

Stayed: December 2013, traveled on business
1  Thank deanguest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this reviewResponded December 23, 2013

Hello Dean,

We’ve read your thoughts about your recent experience as a guest with us and definitely hope to hear more. If you could send us a note directly, we’d be happy to review your stay details and pass on your feedback to our housekeeping department; your feedback on cleanliness if definably not our standard.

Thank you for your time and thoughts.

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 12, 2013

I enjoyed my 3 night stay here. I was on the 9th floor and could look up to the Calgary tower out of the window. The room was a cozy feeling. Not too big but I've been in the Banff Springs and had the same type of room. I think that is how they were built. Very clean. An $8 fee for drinking the water would be excessive though. I didn't use it. There was a bar fridge stocked which would be handy if you'd like a nightcap. Pricey again. Would be cheaper to bring something. Valet parking is pricey but there is a parkade right behind the hotel that is a bit cheaper. I was here for a convention and it was very handy to be connected to the pedway. I didn't have to go outside if I didn't want to. All convention locations were accessible with the indoor pedway. If you become a member of their presidents club you get free in-room wifi. Otherwise you have to pay a fee. No charge to join the club.

  • Stayed: November 2013, traveled on business
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1  Thank Albertatraveller2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheFairmontPalliser, Public Relations Manager at The Fairmont Palliser, responded to this reviewResponded December 23, 2013

Hello there!

It’s great to hear you found our hotel’s location so convenient for your recent stay with us for a conference of yours. We too love the pedway to get around downtown- especially in the winter months. It’s also great to read that you were aware of the complementary WiFi for Fairmont President’s Club Members. We look forward to have you back!

Best,
Jacqueline Tyler
Communications Manager
The Fairmont Palliser

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairmont Palliser

Address: 133 9 Ave SW, Calgary, Alberta T2P 2M3, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Calgary
#9 Business Hotel in Calgary
#9 Romantic Hotel in Calgary
#9 Luxury Hotel in Calgary
#11 Family Hotel in Calgary
Price Range: $120 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairmont Palliser 4*
Number of rooms: 407
Official Description (provided by the hotel):
Since 1914, The Fairmont Palliser has been the city's premier address, the cornerstone of Calgary's hospitality industry and a landmark building that is rich in history and architecture. Set in the heart of the city, The Fairmont Palliser is a historical landmark offering distinctive accommodation in elegant surroundings. Recent renovations include five floors of guest rooms and the expansion of Fairmont Gold. A brand new Fairmont Gold Lounge, Concierge and Check-in area can be found on the Penthouse Level. ... more   less 
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Also Known As:
The Fairmont Palliser Hotel Calgary
Fairmont Hotel Calgary
Fairmont Hotel Palliser
Fairmont Calgary
Calgary Fairmont

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