My daughter and I stayed for one night for a spa/shopping weekend. We always enjoy the Fairmont gold for the personalised service and included features. Our room was very large and well decorated. Our bathroom was well stocked and clean. The penthouse lounge was very nice and the included breakfast was fresh and tasty. The lounge is not on the same floor as the gold level room which is unusual but not a big deal as there was never a wait for the elevators. The pool and hot tub were decent but the change rooms which are shared with the spa are small and do need updating. I found the spa to be badly planned as if it is was an after thought . It is a mix of very small treatment rooms scattered around the pool area divided by the basement hallway. The lounge is very cold and noisy due to the traffic going to the pool. The treatments were good but it just didn't have the atmosphere you would expect from a Fairmont hotel. The only real negative we experience was a fire alarm that went off at midnight. Strangely the alarm was extremely loud but announcements made could not be heard in the rooms so people were in the hallway trying to find out If we needed to evacuate. There were firetrucks in front of the hotel so we were taking the situation seriously. After 20-25 minutes of screaming alarms they were shut off with only an announcement to say the situation was resolved. We received no explanation or apology for disturbance. I think management definitely could have handled the situation better.
This hotel is very central to downtown Calgary, rooms are pricey but very nice and for the most part the service was good.
- Official Description (provided by the hotel):
- Since 1914, The Fairmont Palliser has been the city's premier address, the cornerstone of Calgary's hospitality industry and a landmark building that is rich in history and architecture. Set in the heart of the city, The Fairmont Palliser is a historical landmark offering distinctive accommodation in elegant surroundings. Recent renovations include five floors of guest rooms and the expansion of Fairmont Gold. A brand new Fairmont Gold Lounge, Concierge and Check-in area can be found on the Penthouse Level. ... more less
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- Also Known As:
- The Fairmont Palliser Hotel Calgary
- Fairmont Hotel Calgary
- Fairmont Hotel Palliser
- Fairmont Calgary
- Calgary Fairmont