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“Not worth the rate charge”

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Hyatt Regency Calgary
Ranked #15 of 109 Hotels in Calgary
Certificate of Excellence
calif
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not worth the rate charge”
Reviewed August 12, 2009

The room was nice, clean and spacious with some views. If you stay there just for the night, it is not worth paying the high rate. It did not provide any extra amenities that I expected from high end hotels, such as refrigerator, microwave oven, complimented bottle water, chocolates. I stayed at some 3-star hotels, they provided those extras. There was a $25, 00 fees for the parking (no discount for the tenant). The worst, I was trying to find a space in the refrigerator to store my food, I pulled the flap, the can came out and I wouldn't put it back. I had to pay $3.50 for the soda can. Is this the way to make money, refrigerator only for the selling items? I felt being cheated (Who would read the sign in the refrigerator, "If you pull the flap, no refund can be made”).

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank huahuaone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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Albany, Georgia
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed August 10, 2009

About 15 minutes Taxi ride from Calgary International Airport. Taxi readily available just outside baggage claim and cost about $37 CAN. Clean modern room with flat screen tv.
Helpful and nice staff. Has in-room safe. We did not use parking...taken taxi there and rent a car from Budget which is 1 1/2 short blocks from hotel and much cheaper (about
40%)compare to renting at Calgary airport (watch for lots of taxes add on for airport).
You can rent a car at downtown location and return at Airpor location with no extra charge
Hotel is right on Stephens Walk, pedestrian only during daytime with some shops and lots of eating places. One block from Calgary Tower (like Seattle space needle), attached to Convention center and museum, 2 blocks down to Chinatown area and one block from park (at summer time has free music and so on). Great to walk around, nice quiet safe hotel, need room key for elevator to go up to your room. Nice exercise and indoor pool (on the 5th floor). Did not eat at the hotel so cannot comment. Marriott hotel is 1/2 block away so it may be your option if location is important. Downtown area at night during weekdays is kind of quiet and most stores closed by evening.

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank devonmax123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
Reviewed August 5, 2009

Stayed at the Hyatt August 1 - 3 / 2009
- Front desk staff were great, very friendly and professional
- Hotel location was one block from the Calgary tower and right on Stephen Avenue, a street filled with patios and lounges, great restaurants and shopping.
- Hotel condition was great, rooms were clean and up to date. The LCD TV was a nice perk.
- Pool and spa were modern and clean and there was a sauna as well. Only complaint about the pool area was a few tiles missing from in the hot tub seating area.
- Fitness center was in great shape and provided an amazing view from the 18th floor of the hotel to the South/West of the city.
- The 'Regency Club' was a nice perk for guests with this privilege including large screen TV and complimentary internet (which happened to not be working while we were there due to technical issues).

  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TripstersCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ct
Level Contributor
206 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed July 25, 2009

Excellent location-one block to Calgary tower, train stop, Glenblow Museum, Steven Street.
Friendly and helpful front desk staff. Comfortable room with nice ammenities.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovetotravelCt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frisco, Texas
Level Contributor
47 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed July 24, 2009

I got this hotel on Hotwire for $80 a night (not during the Stampede) and stayed here over a weekend as a base for a trip to Banff and Lake Louise. The location was great, right on Stephen Avenue. There were a number of shops and restaurants within a short walk. Service was excellent.

The room was nice, and the design was modern. The one downside was that the bathroom was not so modern. It had only one sink and a shower/tub combination. It was adequate but not as nice as some of the newer Hyatts.

Parking is expensive at $25 a night, but we were able to find parking on the street and in a cheaper lot across the street. The front desk and concierge were very helpful with directions and advice.

We enjoyed our stay and would recommend it.

  • Stayed July 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank friscocat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, FL
Level Contributor
102 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 16, 2009

Great hotel - comfortable room - good location - clean - great staff. Need I say more? Go to Avenue Diner, about half a block away on Stephens Avenue, for all-day breakfast. It was fabulous.
Hotel is in city center - near tram/train station, shopping and nice restaurants nearby. We stayed there for two nights en route to the Rockies. We were there for the last day of the Calgary Stampede. The hotel had a special Stampede concierge who helped us get tickets for the closing events. We enjoyed our stay.
We booked this hotel on Priceline for $100 per night - the rack rate was $260. It was not only a good deal, it was a great hotel that might have been a good value even at the normal rate. We have been lucky before on Priceline.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wendis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2009

I`ve been there with my wife,and the staff at reception was very unpolite with us and the team worker.....
I asked to speak with a manager and they refused,because my wife she was pregnant at the time i din`t want more stress for her,so we went to sleep.
The following day i asked about this girl and everybody they refused to tell me the name of the girl,because i wanted making a complaint,and the only thinks they told me that she was from Czech Republic,so i sent a letter to the Hyatt managment,but i am still waitin for response

  • Stayed February 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marksmith400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Calgary

Property: Hyatt Regency Calgary
Address: Hyatt Regency Calgary 700 Centre St SE, Calgary, Alberta T2G 5P6, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Calgary
#5 Luxury Hotel in Calgary
#8 Romantic Hotel in Calgary
#8 Business Hotel in Calgary
#9 Family Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Calgary 4*
Number of rooms: 355
Official Description (provided by the hotel):
Hyatt Regency Calgary offers world-class service, elegant surroundings and unsurpassed modern convenience. At the corner of Stephen Avenue Walk, a popular pedestrian street filled with restaurants, pubs, shops, theatre and entertainment venues, we are also connected to the Convention Centre. Nestled in one of the city's historic sandstone buildings, the hotel showcases the region's heritage, while embracing a contemporary, western feel that embraces Calgary's cosmopolitan personality. Not only is Hyatt Regency Calgary structurally stunning, it also captures the spirit of the surrounding landscapes with +500 collections of original western paintings and sculptures created by local artists. ... more   less 
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Also Known As:
Hyatt Regency Calgary Hotel Calgary
Hyatt Calgary
Calgary Hyatt Regency

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