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Holiday Inn Express Calgary
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Reviews (182)
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All reviewsdowntown areasmall elevatorparking lot across the streetc trainfree breakfastpancake machineback alleyplastic cutleryeggs and sausagefridge and microwavequeen sizebreakfast barbig tvamenities includingyogurtminute walkhotel is located
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133 - 138 of 182 reviews
Reviewed December 19, 2011

I had no expectations arriving at this hotel. The reviews led me to believe this place could be awful or great. And there is nothing wrong with this place per se. It's clean, decently appointed and offers free parking (huge plus for downtown Calgary). My father and I shared a room with two queen beds and for two nights, it was fine for us. I'm big on things being clean, and this place was - right down to the washroom.

However, it's clearly not in the same ballpark as other hotels in downtown Calgary. Firstly, it's a little out of the way of the rest of downtown Calgary, however it is pretty close to a c train. The breakfast, while free, was barely adequate. Scrambled eggs, sausage, toast, cereal, yogurt, juice and coffee. I don't eat egg or sausage, so I was left with toast and a cinnamon bun. There was a pancake machine there, but it looked like it hadn't been touched, so I stayed away. Also, they didn't replace the shampoo or conditioner (which were excellent quality) and I had to ask for more.

A nice touch which we didn't take advantage of was the in room microwave and fridge. My boyfriends father stays here for 5 nights at a time when he's in Calgary consulting and enjoys these amenities.

So it's the little things that keep this out of the league of other downtown Calgary hotels. However, I would very likely stay again.

Room Tip: Ask for extra shampoo and conditioners.
  • Stayed: December 2011, traveled with family
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3  Thank WanderingBrunette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2011

This downtown facility was completely misrepresented by its management. The staff tried to be helpful but the rooms were old and badly in need of renovation. Beds sagged and carpet was very worn and dirty. Price clearly reflected the downtown location but nothing else lived up to their sales pitch.

  • Stayed: November 2011, traveled on business
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1  Thank biztraveler05340
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2011

Downtown location, free parking onsite. Nice suites, great staff. Located right on the free C-Train line. Not a great neighbourhood. - 6/10

  • Stayed: June 2011, traveled on business
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Thank bensagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2011

Warm and genuine welcome from the front desk staff. Check in was quick and the guy on the desk was very helpful. Because I am an IHG member, my room requests were on file and although this is a non-smoking hotel, I was given a room with a balcony - fab!

The room - large and spacious, with a sitting area and kitchenette - in good decorative order with a very big, comfy bed. Good blackout blinds, huge flat screen, fridge and microwave and coffee maker. Bathroom was a very good size, shower over the half tub, lots of towels. Only downside was no in room safe.

Location - within downtown and a short ride on the free tram from just behind the hotel. Easy to get everywhere. There's a big supermarket three blocks away.

Nice touches - complimentary continental breakfast with cooked options as well - great coffee! Not very eco friendly as all the plates cutlery etc were disposable.

Overall this was a great place to stay at a really good rate and better than I expected.

  • Stayed: October 2011, traveled on business
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1  Thank tryanythingonce
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2011

I was here for an overnight business trip and it satisfied all of my needs. It isn't luxurious but was clean and well appointed. The breakfast was lacking and could be improved.

  • Stayed: September 2011, traveled on business
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Thank Laurenkarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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