We really enjoyed this hotel! Our weekend looked like it was going to be a dud as we arrived in the rain, had traffic issues and were shown to a room that we were really disappointed with. It was right off the lobby and very close to the sidewalk. We complained and were told that they were full and could not offer us another room. As we were standing in the room wondering what we could do, Mandy phoned us in the room and said that she had heard that we were not happy and offered to get a newly renovated room ready for us. We went out for dinner and came back to the most lovely room and lovely staff who made us feel so at home. We really appreciate all the effort she put into making us happy. We had room 214 and everything was perfect from that moment on. The rooms are in the process of renovation and they are amazing. Great beds, great shower, soaker tub and fireplace. They bring coffee, tea or juice to your door in the morning and they also gave us both $20.00 breakfast vouchers for each morning that we were there.Breakfast was virtually free,nice bonus. Great breakfast too wth a wonderful server named Phil who treated us great. This is a very service oriented hotel. We will definately return. Lots of fun!
- Official Description (provided by the hotel):
- Kensington Riverside Inn is Calgary's premier luxury boutique Inn located steps from Downtown Calgary along the banks of the picturesque Bow River in Kensington Village. This 19-room boutique inn features upscale accommodations for the discerning traveler, as well as our newest addition, Oxbow, serving unique and seasonal cuisine, letting you appreciate dining as it was meant to be, honestly uncomplicated. Your "Inn" experience will include evening turndown service, morning coffee/tea tray with newspaper, as well as complimentary high-speed wireless internet and bottled water in the guest room. When booking with the Inn directly, guests will receive a $20 per person culinary credit at Oxbow. ... more less
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- Also Known As:
- Kensington Riverside Hotel Calgary