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“Great hotel, good value, well placed.”

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Coast Plaza Hotel & Conference Centre
Ranked #39 of 109 Hotels in Calgary
Certificate of Excellence
Mechelen, Belgium
Level Contributor
72 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Great hotel, good value, well placed.”
Reviewed July 13, 2008

We stayed 2 nights at the hotel arriving from Buffalo via Minneapolis, late in the evening and were met met with smiling reception staff. Check in was fast and efficient, the staff even suggested we go check out the Indian wedding that taking place in one of the function rooms!! Very colourful. The rooms we big, bright and airy just as we like them. Breakfast buffet was fine, just about right, we also ate one evening in the hotel and that was good too. The hotel is adjacent to a large shopping mall that's also open on Sundays, close by and in walking distance is the light railway system that takes you into downtown Calgary. If you're just passing through as we were this is a welcome stop, not for 2 week vacation but just right for 2 - 4 days visiting the area.

  • Liked — Modern clean hotel at a decent price.
  • Disliked — Nothing really, it was fine.
  • Stayed June 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank chris.lalor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Victoria BC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 8, 2008

Arriving early I found out I had a bit of a wait for my room. I had lunch in the restaurant. Food there was basic but tasty and reasonably priced. Especially the breakfast buffet. Great deal. Then they stored my baggage while I went for a walk in the area. A couple of malls close buy 1 a quick C Train ride away the other you could walk to in about 10 minutes. Once I got into my room I found it to be very nice and clean. No problems found and especially after ready abour problems on here. I had booked a car for the next day and got a ride to pick it up from the hotel shuttle. Once with a car I found getting out to head East or west was quite easy from my location. Front desk staff was friendly and helpfull with directions and recomendations. And dining room evening staff was very helpfull. Especially One girl in the evenings whose name escapes me but it started with D. She was Pleasant to talk to very friendly and very quick with the service as well.
One down thing to keep in mind the menu choices are very plain and simple. Room service I didn't try but found out they are in the middle of changing that menu, I still had an old room service menu and didn't know or see the new one.
You are only a 5 minute drive to the Zoo and 10 minutes from downtown. Both direct routes so easy to find and get to. I would highly recommend the Zoo.
All in all I would give this hotel a 31/2 out of 5 for a rating moving to a 4 with an improved menu selection.
And would gladly stay here again. And recommend it to anyone.
Also never did try the pool but it wasn't large but was indoors and looked inviting.

  • Liked — Location and ease of being able to get to where I wanted to get to. East West and downtown.
  • Disliked — Menu choices. Gets tiring very quickly
  • Stayed June 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank gunnerj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fiji
2 reviews
Reviewed April 19, 2008

While doing a roadshow in Canada we had the misfortune of being booked into this hotel. Now the hotel itself wasn't that bad, though was way over priced compared to other higher rated hotels in Canada, but the staff on the front desk were shocking. The one gentleman on the front desk did his best to assist but the two girls had absolutely no idea how to handle guests. Rooms were not ready, then they were, only to be unavailable 2 minutes later. Unless you were an airline staff member - then rooms suddenly became available.

You were not told which elevators to take to get to your rooms, leaving several of our group going to the wrong area, items that had been pre-sent to this hotel for our show that night were not delivered to us, and we had to chase up several times. Bell boys did not have the same information as the front desk staff, and in fact argued in front of the guests.

The conference facilities were ok, excpet that the food for dinner is delivered through the conference rooms while you are presenting! Totally unprofessional and embarrasing. If there had of been a chance to get a flight out after our show that night to Vancouver - then this hotel would have lost 10 bookings. Now all of our group are hoteliers or senior managers at resorts and the one thing we all got from this hotel was how not to treat our own guests.

We will not be back and have advised our wholesale agents in Canada and the US not to use this hotel.

  • Stayed April 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarrieFiji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Ontario
Level Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 5, 2007

Book a "premium" room for a higher floor and perhaps a better range of amenities. My 12th floor corner room was spacious and had a few upscale touches- a wide variety of bathroom amenities, an inexhaustible supply of bottled water and chocolate mints, a paperback Calgary guidebook, and a business centre on the desk with paperclips, highlighter, etc. Internet access was free, fast and easy- although you need to bring your own ethernet cable. My floor was very quiet. Plenty of outdoor parking close to the doors, many with block heater plugs.

My keycard didn't work on two of the 4 nights I stayed- although the front desk staff were apologetic over my extra elevator trips. No problems with their speed or courtesy.

Tried the restaurant one night- the food wasn't bad, but the service was a little slow even though they were not busy.

The bathroom needed attention- the water pressure from the shower was poor. Nothing worse than a cold, miserable shower when it's 20 below outside. (Poor showers seems to be a Coast trademark?) The scuffed and stained tub needed refinishing, and the mildewed rubber bathmat they provided was offputting.

Not a whole lot except for fast food within walking distance- but in most cases you'd be foolish to visit a sprawling Western Canada city (any of them!) without a rental car!

On the whole the little upscale touches outweigh the dated bathroom, and I'll be back.

  • Liked — lots of little
  • Disliked — Dated bathroom and a poor shower
  • Stayed December 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Brian1202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edmonton, alberta
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 17, 2007

We were worried after reading some reviews here but were happy when we got there. The staff were friendly. We stayed on the 12 floor in a nice sized room. The restaurant was excellent. The hotel was close to tons of restuarant (olive garden, the keg, red lobster), to name a few. Great time and will be back next stay in calgary.

Stayed September 2007
Helpful?
1 Thank destiny2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed August 3, 2007

Stayed for 3 nights on a recent roadtrip from Calgary to Vancouver.

Booked through a promotional special which included complete buffet breakfast at a great price for summer in Calgary.

After reading some of the reviews here, I was a little worried about the location, age, and condition of the hotel. From the outside, the building does look like a typical 1970's highrise hotel. On the inside, some areas do seem a little dated, but it is generally in good condition and very clean.

The room was well appointed and comfortable.

The full buffet breakfast was wonderful - better than some complete 'Sunday Brunches' I have had in the past. Great variety and reasonable food quality - for an included breakfast, it's among the best I've had.

If your primary reason for staying in Calgary is to be downtown, this hotel probably isn't for you. But for general 'in and around' Calgary (eg. Drumheller trip, UofC, Olympic Park, etc.) it's not a bad location.

Any complaints? Only a couple of minor things.... We tried to use the swimming pool one evening and it was VERY cold.... So we thought we'd use the hot-tub, but it was closed for maintenance. And the ice machine on the 7th floor was slow, but other floors were fine.

For me, the Coast Plaza was a great choice.

  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Carguy71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 21, 2007

A large group of us stayed at this hotel for two nights in January and received a fair group rate. The hotel is located somewhat near the airport and is quite far from downtown Calgary. The staff were accommodating, the rooms were a decent size, nicely decorated, and very clean. The hotel has many amenities including a pool, hot tub, gift shop, bar, atm machines, and so on. The hotel restaurant serves a very reasonable and good breakfast buffet although any other meal here would be average at best. There are other restaurants in the area within driving distance such as The Keg and The Olive Garden, and some fast food options which are a little closer to the hotel. The hotel is also a conference center so it can become extremely busy and at times it was quite loud on our floor. If one must stay in this area of the city, this hotel would be a fine choice although there are a lot of other very good hotel options in the vicinity.

  • Liked — Clean and comfortable.
  • Disliked — Hotel can become very busy!
  • Stayed January 2007
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BT-Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coast Plaza Hotel & Conference Centre

Property: Coast Plaza Hotel & Conference Centre
Address: 1316 33 St NE, Calgary, Alberta T2A 6B6, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Calgary
#32 Family Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Coast Plaza Hotel & Conference Centre 3*
Number of rooms: 248
Official Description (provided by the hotel):
Centrally located between the Calgary International Airport and the city center, in the heart of North East Calgary's business community; The Coast Plaza Hotel and Conference Centre is your home away from home where you will experience contemporary accommodations, friendly service and exceptional dining. Within minutes from the Trans-Canada highway and in the midst of two shopping centers, dining and entertainment and within walking distance of the nearby light rail transit system. As well as within very close proximity to the Calgary Zoo, TELUS Spark Science Centre and the Calgary Stampede. ... more   less 
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Also Known As:
Coast Plaza Hotel And Conference Centre
Coast Plaza Calgary

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