Room (double queens) was fine, cleanliness fine. Major complaints were with reliability of the airport shuttle and food/location.
When we checked in last Friday at 4:30 PM we asked about getting shuttle from airport after dropping our rental car off that night. We were told shuttle is at airport on regular schedule and my husband could be picked up at 5:30. When he called hotel at 5:10 from car rental at airport, he was told no, we've canceled the 5:30 shuttle, nothing until 6:30. They eventually sent a shuttle to pick him up but not until close to 6:00. Same thing next morning -- we reserved the 5:00 AM shuttle; came downstairs at 4:55 only to be told no, no, shuttle isn't until 5:15. Very frustrating that you can't rely on whatever they tell you! Again, they eventually found a driver and got us there but who needs the aggravation at 5 AM?
Hotel restaurant is extremely limited and expensive and front desk staff were unable to provide alternate suggestions -- no menus or take-out suggestions - hotel is located in a wasteland of parking lots, big highways, fast-food. We eventually found a fantastic Chinese restaurant in a strip mall across the road, 5-7 min. walk, but hotel staff I'm sure has no idea it's there.
- Official Description (provided by the hotel):
- Centrally located between the Calgary International Airport and the city center, in the heart of North East Calgary's business community; The Coast Plaza Hotel and Conference Centre is your home away from home where you will experience contemporary accommodations, friendly service and exceptional dining. Within minutes from the Trans-Canada highway and in the midst of two shopping centers, dining and entertainment and within walking distance of the nearby light rail transit system. As well as within very close proximity to the Calgary Zoo, TELUS Spark Science Centre and the Calgary Stampede. ... more less
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- Also Known As:
- Coast Plaza Hotel And Conference Centre
- Coast Plaza Calgary