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“My stay at Carriage House Inn”
Review of Carriage House Inn

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Carriage House Inn
Ranked #30 of 109 Hotels in Calgary
Certificate of Excellence
Ottawa, Canada
Level Contributor
131 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“My stay at Carriage House Inn”
Reviewed July 7, 2012

Very friendly staff, nice room, on the older side, but yet, very clean and practical. Love the location, central to everything. Nice facilities around, good shopping. Quiet room.
A little pricey though.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frabel-62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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873 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
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English first
Aberdeen, United Kingdom
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 27, 2012

Friendly staff... and that's the good news folks.

*Food? Quite simply well below satisfactory, especially room service. Rubbery salmon, cold turkey gravy, I won't go on.
*The lift needed a swipe card to move - really not very handy, when you've hands full of luggage... and one day, having selected floor 4 it dropped me off cheerfully at floor 5 for no apparent reason.
*The gym was unusable due to the pipes running through and causing a 30 degree C temp with accompanying bad smell. Considering how cold Calgary was, this was impressive though not useful for working out.
*WIFI was variable in quality and my iphone kept dropping signal in the room, though to be fair, it was at least free to access.

Having politely pointed out all of these issues to them and asking for an email response, they still haven't got back to me 2 weeks later. Lets just say, I'm not surprised.

  • Stayed June 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Thor H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
91 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed May 14, 2012

It is not rundown but a good way of describing this hotel is "dated". It is like being in a late 1960's time warp. The browns and beiges of a long gone era. The only thing missing was orange shag carpets.

The room, however, was clean and the staff very friendly. The convention venue was excellent.

Their breakfast brunch is pretty mundane. There is a bake-shop kiosk, in the lobby, that has wonderful looking challah and baked goods from my childhood.

2 bars are adjacent to the lobby. The "Peanuts" bar is apparently famous for their steak on a bun. The other bar is dark, dingy and full of those video gambling terminals.

Would I stay here again - not likely. It is in need of a serious renovation but I have been in worse hotels.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank pentangle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Campbell River, Canada
Level Contributor
84 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 29, 2012

Stayed over weekend for party in Calgary. Some slight disruptions due to construction ongoing. It was not a noise problem or anything but entrance slightly hidden.
Front desk staff amazing. Went way out of their way to help out. Overall the hotel is in a wonderful southwest location, has fun bars and superb staff

Room Tip: Did not use the spa facilities or eat breakfast. Had one suite on 2 floor and 1 room on 9 floor. B...
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  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hutchx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrendaDav, Director of Sales at Carriage House Inn, responded to this review, May 1, 2012
Thank you for your comments! We are glad you enjoyed your stay and we pass on your comments to our Front office Manager about the great front office staff. Our front entrance should be finished in the next few weeks...watch fort a brand new look!! We will also have a brand new outdoor year round heated pool and a new fitness centre.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed April 11, 2012

I stayed here last week and dont think i would go back , the place is dated room are small and it seem to be busy and loud with wedding or hockey teams i would spend the extra 20n -40 dollars a night and get a much better hotel

  • Stayed April 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank spence99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrendaDav, Manager at Carriage House Inn, responded to this review, May 1, 2012
Thanks you for your comments regarding your recent stay. We were disappointed you think the rooms are dated....all the rooms have brand new beds and bedding, flat screen TVS, mini fridges and complimentary internet. The majority of our guestrooms have all been renovated in the past two years.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 29, 2012

I have stayed at this hotel a couple of times, and always rested well. The staff at the hotel and restaurant are extremely helpful. I was disappointed with no server approaching me for breakfast service --- but it is ok becasue it was a delicious breakfast buffet and I could go and help myself. It is a great location, easy access as it is right on a major road through Calgary- makes travelling for business much easier. I love the old feel and the detail in the design.

Room Tip: I have stayed on a few different floors and have always had an excellent nights sleep.
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  • Stayed March 2012, traveled on business
    • Value
    • Location
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Helpful?
1 Thank kristie187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stony Plain, Canada
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 26, 2012

Conveniently located, on a busy road so noisy 24hours a day.

Great front desk service, included was a buffet breakfast. Beds were comfy and tonnes of pillows. Robes were fabulous and I still want one!!

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coldinstony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Carriage House Inn

Property: Carriage House Inn
Address: 9030 Macleod Trail SE, Calgary, Alberta T2H 0M4, Canada
Location: Canada > Alberta > Calgary > Southeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#31 Business Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Carriage House Inn 3.5*
Number of rooms: 157
Official Description (provided by the hotel):
Carriage House Inn now offers complimentary daily hot breakfast buffet, free WIFI and free parking. Outdoor heated pool and hot tub open year round. ... more   less 
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Also Known As:
Carriage House Hotel Calgary
Carriage Hotel Calgary

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