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“Just OK.” 3 of 5 stars
Review of BEST WESTERN Airport Inn

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BEST WESTERN Airport Inn
Ranked #52 of 110 Hotels in Calgary
GreenLeadersGold level
Richmond, BC
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Just OK.”
3 of 5 stars Reviewed July 17, 2014

The location of this hotel is excellent, just off the DeerfootTrail & 16 Avenue, so you can get to any part of the city via Deerfoot Trail very quickly! The bed mattresses were great, new, I think. New and awesome pillows too! The room we had smelled a bit musty and air circulation was poor. Our towels weren't dry almost 24 hours later (we didn't have our towels replaced, to be environmentally friendly) and Calgary air is dry! Breakfast was quite good and free! The thing that bothered me the most was the parking lot. Inadequate, in number of spaces and the size of each space was very small. The lot itself is too small. I have never stayed at a hotel with such a terrible parking lot. This is why I will not stay here again, unless I really have no better choice.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Service
Helpful?
Thank Shundy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review, September 27, 2014
Dear Shundy,

Thank you for your review. We are glad to hear you liked our location and bedding. We will take your parking concerns under advisement. We hope to see you again the next time you are in Calgary.

Khos - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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320 reviews from our community

Traveler rating
    78
    120
    81
    20
    21
See reviews for
94
109
20
69
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
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English first
Winnipeg, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 13, 2014 via mobile

Stayed here during the stampede and would again. Cheap cab ride to the grounds. Good advice from the staff. Breakfast better than expected and nice big tv. Some renos going on but never bothered me. Close to number 1hwy

Stayed July 2014, traveled as a couple
Helpful?
Thank John-traveler-75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review, September 27, 2014
Dear John-traveler-75,

Thank you for your review. We are glad to hear you enjoyed your stay with us. We hope to see you again the next time you are in Calgary.

Khos - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
4 of 5 stars Reviewed July 11, 2014

I spent 6 nights at this hotel. I found it to be close to downtown without being in the midst of everything. Although a car was required, the entire town was easily accessible. The room was comfortable, clean and well supplied. I would recommend this hotel for anyone on a budget.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Steven C G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review, September 27, 2014
Dear Steven C G,

Thank you for your review. We are pleased to hear you enjoyed your stay with us. We hope to see you again the next time you are in Calgary.

Khos - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delaware, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 26, 2014

Arriving I found stains on the sheets in my room, luckily it was a two bed room so I used the other bed. This was an airport location so it is expected that guests leave early but the breakfast was not open until 6:00am so I did not receive the value of breakfast. For the cost I would expect more services and earlier breakfast. On a bright note the shuttle drive to the airport was very friendly and helpful.

  • Stayed June 2014, traveled on business
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review, September 27, 2014
Dear David B,

Thank you for yor review. We glad to hear you found our shuttle driver friendly and helpful. We will look at having some breakfast items available for guests who leave early as you suggested. We hope you will stay with us again the next time you are in Calgary.

Khos - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 24, 2014

Stayed in this hotel 2 nights in early June as we were meeting family arriving from Germany prior to setting off on a camping trip. The room was clean and well furnished, lobby and common areas very nice, location was airport so only one restaurant nearby but the food at the Moxies flagship location was fabulous. However the hottub was out of comission during our stay, and we also had an issue with the Pay per view. The remote was not working well, loaded a movie we did NOT want. We immediately called the front desk who informed they would send the "Shuttle Driver" to fix the problem. He never arrived. We phoned again as we could not even exit the movie. The front desk called back TWO HOURS later to inform us they could not do anything and we would have to pay. the best part was in the morning having to argue the point with the manager until the gentleman who regularly deals with cable infomed her they had been having problems with the vcable provider all week. only then did she drop the charge for the movie. This treatment for a Diamond Elite Member ( someone who uses the Best Western very frequently) is unnaceptable. The staff member who came to the rescue was extremely apologetic.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank fffffffffff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review, September 27, 2014
Dear fffffffffff,

Thank you for your review. We are sorry to hear you had trouble with our movie system. We have made changes to how our staff handles this situation. We hope you will stay with us again the next time you are in Calgary.

Khos - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
1 review
5 of 5 stars Reviewed June 23, 2014

The in room hot tub was excellent and absolutely worth the price. The room was nice and it had everything we needed and more. The breakfast had a good variety and everything was good except for the eggs which tasted funny. We did not use the pool or hot tub because we had our own, but it looked clean and inviting. Overall, the facility was good, clean and had great service.

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank Trevor D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review, September 27, 2014
Dear Trevor D,

Thank you for your review. We are glad to hear you enjoyed your stay with us. We hope to see you again the next time you are in Calgary.

Khos - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Niagara Falls, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 16, 2014

I would rate this Hotel as average. It was clean and the room comfortable, with the exception of the bathroom which was very small. Good proximity to the Calgary Airport. Staff was friendly and helpful. O.K. for overnight, but not what I would consider a family hotel given the location. Average value for the price.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank JOHN C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWAInn, General Manager at BEST WESTERN Airport Inn, responded to this review, September 27, 2014
Dear John C,

Thank you for your review. We are pleased to hear you enjoyed your stay with us. We hope to see you again the next time you are in Calgary.

Khos - GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Airport Inn

Property: BEST WESTERN Airport Inn
Address: 1947 18th Ave NE, Calgary, Alberta T2E 7T8, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Airport Inn 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
We offer 76 well-appointed rooms, five with Roman Hot Tubs, minutes away from the airport and conveniently located close to highway #1 (16th Avenue) and highway #2 (Deerfoot Trail), with easy access to the Calgary Zoo, Calgary Tower, Calgary Stampede grounds, Spark - Telus Science Center and downtown. Enjoy the indoor pool, hot tub, fitness center, vending and ice machines, HSIA, plus many more amenities. Free Airport courtesy vehicle and Breakfast Buffet. ... more   less 
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Also Known As:
Best Western Airport Hotel Calgary
Best Western Calgary
Calgary Best Western

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