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“Staff always goes above & beyond to ensure a pleasant stay!”

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Best Western Airport Inn
Ranked #56 of 109 Hotels in Calgary
GreenLeadersGold level
Mount Forest, Canada
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Staff always goes above & beyond to ensure a pleasant stay!”
Reviewed September 23, 2011

We have stayed at this hotel a number of times. Each time the staff has gone out of their way for us! Once we arrived late and hungry and very tired (their onsite restaurant was closed)...the front desk personnel overheard us and immediately found some yogurt, fruit, water and potato chips for us without being asked and at no charge! Another time we wanted to attend a few morning classes with my sister who was in the hospital...they willingly allowed our Mom to stay in the room until 1:30 p.m. This last time we misunderstood and thought breakfast went until 10 am...when we got down there shortly after 9, the staff was cleaning up and putting things away, the manager made absolutely sure that we could enjoy a full, lovely breakfast (hot waffles too!) and came back to check that all was well! The rooms are always clean and comfortable. There is always a bowl of fresh fruit. The hotel's location is also very good. The hotel has a pool etc. but we never use it! Their on-site Thai Restaurant is wonderful too!

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1751489Travelbug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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386 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Thai first
  • Any
English first
Toronto, On
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 17, 2011

Good value. Ask for a quiet room on the highest floor; beds are so comfortable! Breakfast is included with bacon and eggs, not just a continental b/fast.
The hotel is new, clean and there is a bar/snack area for late arrivals. You will like it here!

Room Tip: When we made our reservation, we asked for a room that was quiet, and away from the elevators. Our...
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  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank SunnyToronto_On
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 16, 2011

This hotel is a very good value. The rooms are somewhat small but newly refurbished. The breakfast is a full hot meal which is included with the price.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank S4S4R1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
415 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed September 10, 2011

As a Travel Agent I can truly say this hotel exceeded my expectations! The personnel at the desk (Sarah and Chris) were so helpful, kind, and professional. They knew how to advise us and we had a great time in Calgary! I loved the Thai restaurant and highly advise you to eat there if you have a chance. It was really good! The management went the extra mile to make sure everything was as advertised! A++++ experience!!

Room Tip: We were on the third floor and it was quiet!
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  • Stayed September 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ggerskine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 3, 2011

We stayed at Best Westerns throughout Canada and would do so again, but this hotel left much to be desired.
NO INTERNET: We arrived at about 4pm and could not gain access to the internet. The front desk gave us a phone number to ring. They told us the problem was with the hotel and that they would contact them. There was still no interenet connection the following morning. To be fair the problem was sorted by 9am and all staff were courteous and professional.
NO POOL: We'd promised the kids that we'd swim when we got there, but there was a sign on the door stating that it was closed.
ROOM NEEDED RENOVATION: The majority of the electricity points did not work in the room. The bottom of the blind had been held together with staples which were not now doing their job (unless job was to graze the hand of their guests). The drawers did not stay closed, particularly the set on ground level, which was easy to trip over in the night! The door knob to the washroom was coming away from the door, as was the hook on the door. This could probably have been sorted out with a screwdriver.
REWARD POINTS: Was told that 28,000 rewards points were needed for a free stay! Is this usual? The website states that free rooms come available for 7,000.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Patrick_Adams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta, Canada
Level Contributor
900 reviews
146 hotel reviews
common_n_hotel_reviews_1bd8 388 helpful votes
Reviewed July 30, 2011

As the title states, this is not a fancy hotel, and it is showing its age. However, the staff are friendly, the breakfast is good (although the dining area is small and crowded), and parking is free. Because of its location, nearer the airport than the downtown, the hotel can keep its prices lower than the downtown hotels. The "business center" consists of one tired computer beside the front door, that opens wide to let in freezing air in the winter....

  • Stayed October 2010, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Professional-Pilgrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Black Creek, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 27, 2011

Got this room through air miles.. What a waste. The hotel is old, the wall paper is pealing off of the walls, the carpet is lifting and there are no baseboards... all of that just in the hallway. The sink was chipped and the pillow case was dirty. To top it off we were only there for a 5 hour sleep (as we were on a lay-over) and when we went to leave they told us we had to pay for a long distance call we never made. We were argued with for about 10 minutes, until I said.. the only phone call I made was to call down and ask why our wake up call never came.. The girl at the front desk then said that another guest had said the same thing. Only now did the manager accept that there was something wrong with his phone and that obviously we were telling the truth. Unbelievable...
Never again.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BCWinmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Airport Inn

Property: Best Western Airport Inn
Address: 1947 18 Ave NE, Calgary, Alberta T2E 7T8, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Airport Inn 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
We offer 76 well-appointed rooms, five with Roman Hot Tubs, minutes away from the airport and conveniently located close to highway #1 (16th Avenue) and highway #2 (Deerfoot Trail), with easy access to the Calgary Zoo, Calgary Tower, Calgary Stampede grounds, Spark - Telus Science Center and downtown. Enjoy the indoor pool, hot tub, fitness center, vending and ice machines, HSIA, plus many more amenities. Free Airport courtesy vehicle and Breakfast Buffet. ... more   less 
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Also Known As:
Best Western Airport Hotel Calgary
Best Western Calgary
Calgary Best Western

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