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Best Western Plus Calgary Centre Inn
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Reviews (429)
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All reviewsmacleod trailclose to downtownstampede parkbathroom doorhot tubchinook mallfront desk staffjacuzzi suitec trainbreakfast roomhot breakfasteasy accessrecommend this hotelincluded breakfastenjoyable stayconvenient locationcomfortable bed
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338 - 343 of 429 reviews
Reviewed August 28, 2013

Conveniently located to downtown Calgary and many restaurants, very helpful staff, excellent breakfast served, I would recommend this hotel if you plan to visit Calgary Stampede it is in walking distance.

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
1  Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded October 8, 2013

Glad to hear you enjoyed your stay! Thank you for your recommendation which complements our commitment to guest satisfaction. We look forward to seeing you soon.
Sincerely,
Alnoor Lakhani
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2013

I booked this hotel online. Although next to a train line, this did not affect the visit at all. No trains ran overnight. Reception staff was most helpful and friendly. We enjoyed the breakfast and pool.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
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Review collected in partnership with Best Western
1  Thank beanichick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded October 8, 2013

We appreciate the time you took to share your positive experience with the staff, breakfast and pool. We look forward to having you as our guest again.
Sincerely,
Alnoor Lakhani
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

Dan at the front desk is as good as it gets - any hotel could use him! Rooms are great and staff is friendly! 400 metre walk to the C-Train which makes downtown easily accessible. This is one of two BW hotels that always attempt to provide me with my Diamond privileges including upgrade of room. Love to stay here but the non-response to an email to the sales manager is upsetting as there competition down the road responded immediately!

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded October 8, 2013

We love feedback that tells us our well-trained staff goes above and beyond for our guests. It’s what sets us apart. The non-response to your email is definitely an exception and we appreciate you pointing this out. We have looked into and addressed the matter to ensure a timely response.
Sincerely,
Alnoor Lakhani
Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

The hotel is centrally located with free parking and easy access to the LRT system. If you dont' mind walking a bit, you are minutes from downtown or Chinook Mall.

Check in is easy and quick. They have one little elevator serving the whole building, but stairs are an option as its only four floors.

They have a tiny pool and whirlpool available. From where I was it looked like it is popular, and clean.

This is our second visit, and both times, the rooms did not disappoint (and I'm fussy). They were clean, quiet and appointed with enough stuff to make it homey. The bed is comfortable, the windows open, the air conditioning and the fan is not disturbing. The free WIFI worked beautiful - fast and reliable.

They offer a free breakfast in their lower lobby. Includes yogurt, hot and cold cereals, milk, assorted breads, bagels and sweet buns, a toaster to toast-it-yourself, assorted jams and peanut butter. If that's not enough, they also provide sausages, eggs, and pancakes. In another station there's abundant fruit juice, screaming hot water for tea, and really delicious coffee with both ceramic mugs and take out cups available. There is also an abundance of fresh whole fruit - bananas, apples and oranges.

Breakfast is noisy and busy, but most guests are kind and patient with each other.

Room Tip: If facing east with your window open you will hear the muffled ding ding ding of the LRT crossing starting early in the morning to late at night.
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
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1  Thank Cathy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded October 8, 2013

A repeated stay with us is the highest compliment and recognition of our guest services! Thank you for highlighting many of the amenities that we take great pride in. We look forward to seeing you soon!
Sincerely,
Alnoor Lakhani
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2013

the hotel was located 10 minutes drive from downtown Calgary. maybe 10 minutes drive to the Farmers Market. And it seems to be near to highways (I didn't drive:)) So that was good.

It has 70 rooms but only 1 tiny elevator so that was surprising. Imagine in the morning when people checking out with their luggage...

Our room was facing the main street, same side as the hotel entrance. Our friends' room the opposite. We discovered that the rooms had different dial thermostat. The other side was an older model. So the 2nd night, our friends' room air conditioning wasn't working and they had to change room to another floor. Wasn't great at all.

The breakfast was decent, had 1 to 2 hot items. Everything else was pretty standard.

The pool was good size, so as the hot tub. However, the water in the pool was very cold. And the water in the hot tub was just lukewarm. Thumbs down.

Ample parking spaces.

Front desk staff - some were helpful, some weren't so much (seems that they may not even familiar with Farmer's Market)...

I probably would do my research better if I ever visited Calgary again.

  • Stayed: July 2013, traveled with family
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Thank EMMW232431
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alnoor61049, General Manager at Best Western Plus Calgary Centre Inn, responded to this reviewResponded October 8, 2013

We’re sorry to hear about your friend’s experience with the air conditioning and want you to know that such events are rare. Customer service is our #1 priority and we take pride in our friendly and informed staff. We will ensure that your feedback and suggestions are addressed in future staff training.
Sincerely,
Alnoor Lakhani
Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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