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“Great staff”

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Best Western Plus Port O'Call Hotel
Ranked #15 of 109 Hotels in Calgary
Certificate of Excellence
Level 4 Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Great staff”
Reviewed April 2, 2014 via mobile

Needed a place to stay over on our annual trip and decided on Best Western Port O Call. Asked for early check in as our flight landed at 9.00 am and got to the hotel about 10.00 am. From Dale, the white hat at the airport, to the front desk and hotel shuttle driver, everything went as smooth as silk. The driver was great, very personable and pleasant, the front desk staff were amazing, nothing being to much trouble and the restaurant staff were fast and attentive. Meal prices were good as well as the meal itself. Have to congratulate all I had the pleasure of meeting, really enjoyable start to our trip.

Stayed April 2014, traveled as a couple
Helpful?
Thank Lucaner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,063 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
  • Dutch first
  • English first
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English first
Vancouver Island, Canada
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 31, 2014

Rooms are good and very clean but the winner here is the pool/waterslides. The pool is specular. The blue slide is a bit better but both are awesome. Great for the family and close to the airport. Would stay there again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IslandTraveller132
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, Canada
Level 3 Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 30, 2014

I stay at the Port O' Call fairly often for business, and I always enjoy the hospitality of the staff. The hotel is going through renovations, and the restaurant has been recently renovated. many of the rooms are also newly renovated. The pool has a great indoor waterpark feature that is fun for young and old! The buffett breakfast is worth the stay alone. Of course, no trip to the Port O' Call would be complete without a nightcap at Jetz Bar. Try the wings for sure! Make sure you sign up for Best Western Rewards

Room Tip: You're close to the airport, so ask for a view of the runway to watch the planes land.
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fernie, British Columbia
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 29, 2014

We used this hotel as a base to do some jobs in Calgary and surrounding areas and have a few days spring break with the family. The hotel was great and kids loved the pool but our first night was ruined due to a fire int he kitchens and an evacuation with three young children. However the staff did comp us this night, but only when asked during check out, the staff were great and friendly the food in Jetz was very average fair but the children liked it.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank rachelcline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mississauga, Canada
1 review
Reviewed March 20, 2014

Visited Calgary with my wife and 13 year old son for business and the Water Park in the hotel helped keep my wife and son entertained during our stay. Very helpful staff and a pleasant experience. Looking for a vending machine late one night for bottled water when front desk provided me complimentary bottles to my surprise. Requested a later checkout and was a non-issue. Complemented with a great on-site restaurant makes for a best decision to stay at this Best Western location.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ricardo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CKYoung1, Manager at Best Western Plus Port O'Call Hotel, responded to this review, March 22, 2014
Hello Ricardo E ,

Thank you for taking time away from your busy schedule to post your recent experience at our hotel .
We are pleased that your family and you find value in the services and experience we provide.
In such a competitive marketplace, we do understand that our valued guests have choices ,we are equally proud that our team member exercise the empowerment in meeting your specific needs. We do look forward to being of service to you and yours once again when you chose Calgary as your destination.

C. Young
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sherwood Park, Canada
Level 5 Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 20, 2014

As usual the value and service was excellent. Quick check in and check out. The underground parking is a great touch especially when you get a good snow overnight. Jetz Bar has some of the best service in Calgary.

Room Tip: If you stay on the west side, you can get a lot of planespotting done.
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  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SherwoodParkShrek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orillia, Canada
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 19, 2014

Everything was great here. Food, service, accommodations, activities for kids, cleanliness.

This is a family run business and they are focused on service and it shows. It was during Stampede and the whole place was decked out and lots of information given to us about the stampede.

They also have a checklist for housekeeping to designate when to come and clean the room, what to replace, what to leave. It was great.

Room Tip: Stay in the older part of the hotel. Closer to pool and more accessible to parking.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cottagegirl29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Port O'Call Hotel

Property: Best Western Plus Port O'Call Hotel
Address: 1935 McKnight Blvd NE, Calgary, Alberta T2E 6V4, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Calgary
#8 Family Hotel in Calgary
#11 Romantic Hotel in Calgary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Plus Port O'Call Hotel 3*
Number of rooms: 201
Official Description (provided by the hotel):
We are a Customer Centric Mid-Market Best Western Plus Hotel .Great Location halfways between Calgary Downtown and the YYC . Close to the CrossIron Mills, Sunridge Mall,Deerfoot Mall, Calgary Zoo, Sparks Science Centre, easy access via Deerfoot Trail and TransCanada Highway. A Corporate Hotel on Weekdays and Leisure on Weekends, 8000 Sq. Ft Waterpark . Full Service Best Western Plus with upper tier service and offerings. Complimentary shuttle service for registered guests to and from YYC (Airport) as well as underground heated parking available . ... more   less 
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Also Known As:
Best Western Calgary
Calgary Best Western

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