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“Highly recommended!”

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Best Western Plus Port O'Call Hotel
Ranked #13 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed July 31, 2013

Our family of four (including an infant and a toddler) had a really good stay with this hotel for 2 nights. We had all the amenities we needed (microwave, crib, fridge, internet -- for free), and got a really good deal with a King size bed + Pull out queen bed Room. The pool area is great with the kids (had slides, hot tub, towels, and lifejackets for the kids). Lounge/Restaurant was a great asset too. The only problem we encountered was when I checked in, nobody offered to help us unload our baggages nor offered a trolley -- we parked in the underground garage, unloaded, and got our baby in the stroller, and proceeded to enter the hotel. We were shocked to see flight of stairs, and therefore had to carry the stroller and our heavy luggages up the stairs to get to the lobby/elevators. Also, because it is an airport location, once in a while you can hear planes passing by. Otherwise, we really enjoyed our stay, and would come back again! Thanks Best Western!

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank SD G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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925 - 931 of 1,156 reviews

Reviewed July 30, 2013

Good location near airport. Nice hotel with good service. Our room was on the ground floor so have not seen the floors above. The ground floor rooms are quiet and away from the front desk. Best breakfast buffet in North America. Restaurant for supper was good but not exceptional. Nice outside patio for dining. Secure underground parking at no extra charge.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
2  Thank dons670
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

We stayed here for three nights and were very pleased with both the service and accommodations. A request for a higher floor when we checked in was quickly met. We made use of the various eateries on site and found the food and staff to be outstanding. It is easy to access the hotel by either McKnight Blvd. or 32nd Ave. NE from Deerfoot Trail which also made exploring the city easy. There was a bus stop outside the hotel and the Whitehorn C-Train station was a few minutes away with plenty of safe parking. A concern about hearing planes was never realized as the room was quiet and having a microwave, small fridge and coffee pot was helpful. A second sink outside the bathroom in our room was handy when getting ready. This was our first time staying in this hotel and we will definitely stay there again.

  • Stayed: July 2013, traveled with family
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1  Thank Deb M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

I often stay at the Best Western while on business because the hotels are conveniently located, offer free internet, good beds, clean facilities, an area to have some sort of breakfast or coffee and very often on-site fitness or exercise equipment.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
Thank Francis N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

The service and price was great! the grandchildren loved the water park and the Adult gym facilities were excellent! We highly recommend this particular hotel (never stayed and any other Best western before so I am unable to comment on the chain) For a first time - very pleased!

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Best Western
1  Thank Lori H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

We stayed one night for the Calgary Stampede. We used points so we can't say much about the price. I love the room setup with tons of counter top space for me to organize things for the family. The Waterpark was a blast for the kids! It was about 15 minutes driving to the Stampede grounds, not bad at all. We have always loved Best Western and this one certainly meets expectation. One thing though - we are used to having breakfast included in other Best Westerns we've been to, yet not this one.

  • Stayed: July 2013, traveled with family
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2  Thank Law_BM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

I wish there was a way to rate 3.5 because if I didn't have to factor in the steep price during stampede week maybe my expectations wouldn't have been as high.

The hotel is older but well maintained generally. There is underground parking available but you can't access the elevator without first using stairs which makes transporting luggage a pain.

There is a restaurant on site which is very good. There is also a lounge, a coffee counter and a little gift shop which is all very convenient. There is no complimentary breakfast. The staff were all very friendly.

The pool area has water slides, a kiddie pool and 2 hot tubs. Unfortunately the closest one one to the pool was out of service.

Housekeeping was the issue for me. The ice bucket still had a bag of water from previous guests. We also found clothes left in the drawer which we turned in to the front desk. The bottom sheets never fit properly and kept coming off. House keepers also failed to replace the toilet tissue. We were left with only half a roll. The facial tissue was left empty a well. Minor things but on our last morning the housekeeping staff woke us up by having a long loud conversation right outside the door.

The location is so near the airport you can watch the planes take off. It's quite noisy and disrupted our sleep. Not near anything else really but a Tim Hortons. You can take a city bus to the light rail train. Quite a distance from shopping and attraction but convenient for air travel.

I would stay somewhere next time.

Room Tip: Take your luggage in throughout the lobby before parking.
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  • Stayed: July 2013, traveled with family
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1  Thank angelana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akanshu P, Manager at Best Western Plus Port O'Call Hotel, responded to this reviewResponded July 26, 2013

Hello Angelana,
Thank you very much for your feedback.
I am really disappointed to know about your recent experience at our hotel.
On behalf of our entire team, I would like to apologize for not exceeding your expectations at this point. We have noted your comments & shared it with our house keeping team & taken necessary action.
However, We are really glad to know that you like our brand new restaurant, Coffee Shop & Gift Shop. Our Water Slides are on censor mode in order to save energy, it runs automatically when it detects some one on the top of the slide. Therefore, sometimes it appears that its not running until someone is up on the slide.
Thank You for appreciating our staff, they are definitely an asset to us.
We would welcome an opportunity to serve you with great care & would definitely make your stay better.
If I can provide any assistance, please don't hesitate to contact me directly at (403) 291-4600.
Warm Regards,
Akanshu Popli
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Port O'Call Hotel

Address: 1935 McKnight Blvd NE, Calgary, Alberta T2E 6V4, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Calgary
#8 Family Hotel in Calgary
#11 Best Value Hotel in Calgary
#11 Romantic Hotel in Calgary
Price Range: $95 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Port O'Call Hotel 3*
Number of rooms: 201
Official Description (provided by the hotel):
We are a Customer Centric Mid-Market Best Western Plus Hotel .Great Location midways between Calgary Downtown and the YYC . Close to the CrossIron Mills, Sunridge Mall,Deerfoot Mall, Calgary Zoo, Sparks Science Centre, easy access via Deerfoot Trail and TransCanada Highway. A Corporate Hotel on Weekdays and Leisure focus on Weekends, 8000 Sq. Ft Waterpark . Full Service Best Western Plus with upper tier service and offerings. Complimentary shuttle service for registered guests to and from YYC (Airport) as well as underground heated parking available . ... more   less 
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Also Known As:
Best Western Calgary
Calgary Best Western

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