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“Family Getaway”

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Best Western Plus Port O'Call Hotel
Ranked #17 of 109 Hotels in Calgary
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Family Getaway”
Reviewed December 6, 2012

This hotel has all of the ammenadies that you would expect. The hotel staff were great. my kids enjoyed the Water Park. The only thing I would suggest is to increase the pool tempurature it was a little cool

  • Stayed December 2012, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank ROD F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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972 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
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English first
Edmonton
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 3, 2012

Very nice clean hotel with renovates rooms. Underground parking worked well in snowy weather, but stalls were a little tight. Good fitness centre, hot tubs, squash courts! Restaurant food (room service) was very good. Overall very good Best Western!!

  • Stayed November 2012, traveled on business
    • Value
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Review collected in partnership with Best Western

Helpful?
1 Thank simps123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CKYoung1, General Manager at Best Western Plus Port O'Call Hotel, responded to this review, December 6, 2012
To simps123,

Thank You for your comments regarding your recent stay at our hotel. Over the years travelers have associated our hotel as a leading choice for their stopovers to and from Calgary , we are proud to accept the challenge in meeting or exceeding the expectations of our customers. We will use your feedback to continue to improve in earning the right to be of service to you again soon.

Kind Regards,
C.K. Young
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medicine Hat, Canada
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 20, 2012

After spending two weeks in California and sleeping on less than comfortable beds it was an absolute treat to check into the Port O Call room 351 to be exact and have the most wonderful sleep on the the most comfortable bed. This room is one of my all time favorites, king bed, sitting area with two chairs and a couch, big screen tv, bar area, jetted tub, two sinks, HUGE walkin shower with 5 shower heads, fridge, micorwave and in a very quiet part of the hotel. Simply perfect...

Once again my favorite hotel in Calgary pulled off a great stay for my wife and I. The Guest Service agent recognized us from our previous stay and welcomed us back with a great big smile. The shuttle bus driver that picked us up at the airport was freindly and helpful with our luggage, our room was super clean and every detail was addressed. We noticed the resturaunt was under renovations and can't wait to see what it will look like on our next visit.

Again thank you and keep up the great work!

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigDTrain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CKYoung1, General Manager at Best Western Plus Port O'Call Hotel, responded to this review, December 4, 2012
To BigDTrain,
We are very pleased that you and your wife found value in staying at our hotel upon return from the two weeks of being away . The amenities provided in our rooms are done with thought and function through our designers, based on your positive feedback , we are delighted that we have achieved desirable results. We understand that in such a competitive marketplace that our valued guests have choices, we are thrilled that our team's performance have earned us the rights to serve you and yours again soon.

Thank You for your feedback !

Chung K.Young CHA
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 31, 2012 via mobile

I liked the hotel and the staff very much, and the grille/bar on the property was very good! But I didn't have a car, and to go into the City of Calgary was pretty expensive using a taxi. The hotel had a wonderful big indoor pool with slides for kids and real warm hot tub , I enjoyed.

  • Stayed September 2012
    • Value
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Helpful?
2 Thank Cuttypatutty68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stony Plain, Canada
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 8, 2012

The purpose for our visit was a little family escape for six. We stayed in the "Family Suite" which was spacious, had 2 queens, one double hide-a-bed, a fridge and microwave. The hotel was beautifully decorated and the beds were very comfortable, but the hide-a-bed was quite springy. (Due for new hide-a-bed mattresses.) The first day we had to have someone in to get the fridge running. (Broken knob.) But the customer service was excellent. The weekend brunch was decent quality food with something for everyone, and priced reasonably. The water park was a lot of fun and the downstairs work out facility and additional pool and steam room were just perfect! 3 hot tubs in total! Plus, the price was right. They also gave us half price Zoo tickets which was wonderful! My only real complaint was that, with the thermostat fan turned on and to cool and the thermostat turned ALL the way down, the coolest that we managed to get it in our room at night was 19c. No opening window and very little air flow, even with the cool fan blowing 24/7. Some people may not mind this, but we felt a little claustrophobic. It felt stuffy and humid and sometimes we had to prop the door open to the hall way to get some air through. I’m a picky sleeper and like it cool and fresh at night so I went home quite unrested. The other thing we found was that there were extremely bright spot lights shining on the building and directly at our window at night and the room darkening blinds were too short and not connected properly on top. So the room was quite light at night. I finally pinned the outside drapes together to compensate for the poor blinds. Other than that, we loved the hotel and will certainly try it again, next time we’re in town.

  • Stayed October 2012, traveled with family
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Helpful?
6 Thank all4children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indian Shores, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 4, 2012

i had wonderful stay at this hotel.I had loved the interior of the hotel and services as well.Free shuttle service from airport was best part of it.amazing view from the room.water park inside the hotel is awesome.Kids will love this places.buffet breakfast has nice spread of dishes.will surly be back in some time next year.

  • Stayed June 2012, traveled on business
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Helpful?
1 Thank RajeevBhatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 1, 2012

We had a fairly quick check-in, and had a wonderfully quiet room at the far end of the hallway!! The room with 2 queen-sized beds was huge and very, very clean. The staff were EXTREMELY friendly and helpful. Probably the friendliest staff i've had at a hotel!!
The waterpark was a huge hit with our kids, ages 4 and 2, although our main complaint was that the main pool was too cold for us all. We did find the other pool one lower level, and enjoyed the warmth of that :)

Room Tip: Room 264 was at the very, very end of the hallway on the south west corner of the hotel, way away fr...
See more room tips
  • Stayed September 2012, traveled with family
    • Value
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Helpful?
1 Thank Kim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Port O'Call Hotel

Property: Best Western Plus Port O'Call Hotel
Address: 1935 McKnight Blvd NE, Calgary, Alberta T2E 6V4, Canada
Phone Number:
Location: Canada > Alberta > Calgary > Northeast Calgary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Calgary
#8 Family Hotel in Calgary
#11 Romantic Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Plus Port O'Call Hotel 3*
Number of rooms: 201
Official Description (provided by the hotel):
We are a Customer Centric Mid-Market Best Western Plus Hotel .Great Location halfways between Calgary Downtown and the YYC . Close to the CrossIron Mills, Sunridge Mall,Deerfoot Mall, Calgary Zoo, Sparks Science Centre, easy access via Deerfoot Trail and TransCanada Highway. A Corporate Hotel on Weekdays and Leisure on Weekends, 8000 Sq. Ft Waterpark . Full Service Best Western Plus with upper tier service and offerings. Complimentary shuttle service for registered guests to and from YYC (Airport) as well as underground heated parking available . ... more   less 
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Also Known As:
Best Western Calgary
Calgary Best Western

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