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“Short vacation in Calgary”

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Best Western Plus Suites Downtown
Ranked #28 of 109 Hotels in Calgary
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Short vacation in Calgary”
Reviewed July 12, 2014

We stayed in BW Downtown for 5 days at start of our round trip in Rocky Mountain (during Calgary Stampede). Our family (parents + 2 children’s) find this hotel very comfortable. The rooms are really big (it is an apartment of 3 rooms + kitchen + bathroom), clean and enough equipped for the family usage. Our child were very happy to play in the living room. Maybe a kitchen equipment can be revisited (not enough even for partial usage). If we return to Calgary, this hotel will be for sure one of our first choices.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank leoz966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, September 26, 2014
Dear leoz966,


Thank you for taking the time to complete a Trip Advisor review of our hotel! We are pleased to read that you enjoyed our breakfast and our spacious suites. We look forward to welcoming you back in the near future.

With regards to the kitchen supplies, we are always happy top assist with and bring anything else need. All you need to do is contact our very helpful front desk staff. We are here to help!


Regards,

George Dahbour
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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793 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
Regina, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 10, 2014

My boyfriend and I were looking for a place to stay in Calgary. Some of the hotels were very pricey but I was surprised by the rates of this Best Western and what it had to offer. We were pleased with the variety of the continental breakfast. The rooms were clean and spacious, with lots of towels. It was nice to sleep in a comfortable bed with wonderful pillows after a long day of touring and shopping in Calgary. This Best Western is conveniently located near restaurants, tourist attractions, and shopping! Front Desk staff were friendly and helpful with directions. We will again return to Calgary, and once again stay at this hotel. Thank you for making our stay better than we thought possible.

  • Stayed July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
4 Thank Rachelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, September 26, 2014
Dear Rachelle L,

Thank you for your wonderful review of our hotel! We are happy that we met all your needs and look forward to welcoming you back in the near future.

Regards,

George Dahbour
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 10, 2014

I stayed for four nights for client events during Stampede. My room was clean and quiet, which was perfect for a great sleep after a long day. The BW Plus is well located within easy walking distance of 17th Avenue restaurants and shops as well as downtown.

Room Tip: Quiet room by the exit stairway
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  • Stayed July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, September 26, 2014
Dear Dave M,

Thank you for writing a review about our hotel! We are glad that you find our services up to your standards and enjoyed the location of the hotel. We look forward to hosting you in the near future.

Regards,

George Dahbour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 10, 2014

Stayed here during Stampede week. Price is set at a premium due to the Stampede, which we don't mind paying if a hotel can justify it with a good quality room, but Best Western Downtown Suites Calgary failed to provide that experience. Broken cooling system, refrigerator, spotty internet and hard king bed were the downsides of our two night stay. However, the room is very large and clean and close to city centre - with a 30 minute walk to the Stampede gates.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 224James224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, July 23, 2014
Dear 224James224,

Thank you for taking the time to review our Hotel!

We sincerely apologize for any inconvenience you may have experienced during your stay. Our cooling system was in fact down for a very short period of time, and our staff dealt with it immediately.
I am also surprised by your comments about the bed as we have always received rave reviews about our new pillow top mattresses and have actually sold these same mattresses to many guests who said it was the best sleep ever!

In the event that you ever have any questions or issues, please contact our helpful front desk staff immediately and they will be happy to assist you, as guest satisfaction is a top priority for us at the BEST WESTERN PLUS Suites Downtown

Thank you and look forward to hosting you in the near future.

Regards,

George Dahbour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kelowna, Canada
Level 5 Contributor
62 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed July 6, 2014

We stayed 3 nights while in town for some Canada Day festivities and some shopping. The room was a fair size, we did not use any of the small kitchen area amenities. The bed was comfortable. We were on the second floor and the street noise at that level is loud as the windows do not muffle any of the sound. We found the breakfast fine, pretty well same selection every day. On the last morning it appeared that a bus tour stayed overnight and the breakfast room was very crowded and noisy.

Room Tip: Higher floor may be less noisy.
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  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, July 7, 2014
Dear travlr,

Thank you for taking the time to complete a Trip Advisor review of our hotel!
We appreciate your comments about the room and comfort of bed.
With regards to breakfast, when you are a full house, the room is full and as such we supply dishes for take out to your room.

Again, thank you for your review and look forward to hosting you in the near future.

Regards,

George Dahbour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Invermere, Canada
Level 5 Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 1, 2014

Close to everything downtown this hotel lacks some of the amenities a frequent BW traveler is accustomed to and could use a refurbish in terms of dated rooms/beds etc. Room had some repairs needed and breakfast wasn't up to par with the airport best westerns. Location can't be beat for shopping, neighborhood eateries etc.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, July 7, 2014
Dear Dennis S,

We are happy to read that you found out location very convenient.
We have attempted to call you on the phone number you registered under and left you a voice mail to call us back as we are unsure what you mean by room needing repairs and refurbish.
The beds and the furniture in this particular suites were installed August 2010.


Thank you and look forward to welcoming you back in the near future.

Regards,

George Dahbour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vernon, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 28, 2014

Lobby smells like Pinesall. A bad omen. This hotel is grubby.

Not a comfy chair to relax in. I expected better.

We have just arrived but I have a bad feeling.

The closet opening is so small it's hard to get your arm in!

Stayed June 2014, traveled with family
Helpful?
Thank No1a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, June 30, 2014
Dear No1a,

Thank you for taking the time to write a review of our hotel!

We were both surprised and disappointed to hear you were displeased with your initial impression of our hotel, our cleaning staff does not actually use pine sol and we showcase a very comfortable lobby that offers lounges for relaxation which many of our guests utilize and enjoy!

I sincerely hope that you would have contacted the front desk staff with any concerns you may have had, to offer us the opportunity to resolve your issues prior to posting a review such as this!
Guest satisfaction is of utmost importance to us at the Best Western Plus Suites Downtown, and we are always here and happy to help!

We have attempted to contact you through your Trip Advisor email, and would welcome the opportunity to discuss your concerns.

Please contact us at your earliest convenience!


Regards,

George Dahbour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Suites Downtown

Property: Best Western Plus Suites Downtown
Address: 1330 8th Street SW, Calgary, Alberta T2R 1B6, Canada (Formerly BEST WESTERN PLUS Suites Downtown)
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Calgary
#13 Business Hotel in Calgary
#26 Romantic Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Suites Downtown 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
The Best Western Plus Suites Downtown is a condominium style hotel that offers a choice of 405 sq ft studio, 765 sq ft One bedroom, 818 sq ft 2-bedroom suite, and 600 sq ft spa suite with modern kitchens. In addition, our Location is amongst the best you will find in Calgary, close enough to enjoy amenities of downtown as well a variety of restaurants and shops are within 5-minute walking distance. Our wall to wall windows will enable you to enjoy stunning views of Calgary’s skyline. We are the only downtown hotel that offers Complimentary Parking, as well as complimentary Hot breakfast buffet and WiFi. Calgary’s best restaurants and shopping district- the “trendy 17 Ave shops” is just minutes walk away and will delight you with endless choices of cuisine from Italian, Japanese, or Thai in both casual and fine dining. Attractions such as Calgary Tower, a Major downtown Centre, Princess island park, as well as the world-famous Calgary Stampede Grounds and Saddledome, are nearby as well. Come experience our spacious condominium style accommodations with unbeatable value with Complimentary parking, breakfast and WiFi, in one of the finest locations in Calgary! ... more   less 
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Also Known As:
Best Western Plus Suites Downtown Hotel Calgary
Best Western Calgary
Calgary Best Western

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