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“Recommended Hotel”

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Best Western Plus Suites Downtown
Ranked #29 of 109 Hotels in Calgary
Certificate of Excellence
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Recommended Hotel”
Reviewed September 30, 2011

I often stay at this hotel as it is centrally located to where I do business in Calgary. The staff are always efficient and the rooms are always quiet and very clean. The beds in the his Hotel are second to none and the breakfast selection is very adequate. I have stayed here for years and will continue to do so

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank craig m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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737 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Spanish first
  • Turkish first
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English first
Glossop, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 30, 2011

Stayed a couple of nights on business trip. BW were only rooms available in town.
Location was stated as downtown, however after a meeting at the Marriot the BW was a half hour walk away
The reception advised me that my room was in the process of being cancelled as I had arrived at 10pm, appears I made it just in time.
Initial impression wasn't great, location, frontage and reception area a little dowmmarket considering 250 dollars per night.
Suite was a good size, 2 bedrooms, bathroom and living area with kitchen. Would be a good option for a family or group who are happy sharing.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Johnny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 28, 2011

I usually stay at Marriott hotels for business, a friend of mine who has been staying at this Best Western told me to give it a try. I was hesitant to do so, however gave a shot. Wow , I was greatly impressed by the staff, they go out of their way to assist. I also liked the free underground parking. Would highly recommend this place, although it does not have a restaurant, they do serve a decent breakfast Lunches and dinners I usually go out to restaurants.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JBlained
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 27, 2011

We stayed at the Best Western Plus for one night in September. Our room that was booked was not ready on the 4th floor, so they changed rooms for us to be one on the 8th floor. Our review is as follows:
Pros:
- Free parking
- Free internet
- Breakfast provided
- Kitchenette
- Walking distance to restaurants/shops
- Nice neighborhoods nearby
-Semi-close to downtown

Cons:
- Had to pay a $400 damage deposit upon check in. Have not seen it reversed yet (tells us they must of had issues in the past with certain clientele?)
- Unusual to have to use room key to access elevator floors and it didn't always work (door closes, you are standing inside and not moving!)
- Invisible entry into this hotel
- Breakfast that was provided was minimal and not much variety. Few healthy options offered such as oatmeal, skim or 1 % milk, need more variety for fruit other than apples and whole oranges that you can't peel
- Small cramped (claustrophobic) elevators
- Narrow hallways
- Odd set up of room with a kitchenette around the corner and wall in the entryway by the beds
- The coffee bar across the street offers live music until 3 am with patrons spilling onto the street made it extremely noisy to sleep (and we were on the 8th floor!)
- Seems like a quiet street, but the noise from traffic is ongoing through the night
- Room given to us faced the street - should have asked for a room facing the parking lot
- Older room with lumpy duvet, older carpets, bathroom that is in need of an update, and no flat screen tv

For the price that we paid of $150, we expected much more from this hotel. Based on other reviewers, we were obviously given a room that was not updated. However, the noise factor would deter us from ever staying here again.

Room Tip: Ask for an updated room that faces the parking lot.
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  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BCTravelers_1_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgaryGeorgecalgary, General Manager at Best Western Plus Suites Downtown, responded to this review, September 30, 2011
Thank you for taking the time to share your comments from your recent stay with us. I am disappointed to hear that it was not an enjoyable stay.

The Best Western Plus Suites Downtown Calgary is committed to deliver superior service and such comments are taken seriously and acted upon.

We hope to have you visit again soon and gain your confidence.

Regards,

George Dahbour
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medicine Hat, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 27, 2011

When staying here Sept 23,2011, we had two tickets to Keith Urban's concert disappear from our room minutes after we left it. Within fifteen minutes the tickets were for sale on KIJIJI for $250. The management DIDN'T BELEIVE US when notified. P.S. ---After buying tickets with a credit card ALWAYS keep the receipt with you. With our receipt and a phone call to Ticketmaster, the missing tickets were cancelled and new ones waiting for us at the Sadledome.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgaryGeorgecalgary, Manager at Best Western Plus Suites Downtown, responded to this review, October 10, 2011
Dear Barbie B,

Thank you for taking the time to write a review about our hotel.
We are pleased to read that the amenities were good and sorry to hear about your ticket issue.
We have investigated the matter and audited your electronic locking device and the system indicates that yours was the only card used to enter the room.
Could it be that the tickets were misplaced?

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lethbridge, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 25, 2011

stayed at this hotel while driving through to the university. Was recommended to me by a friend who had stayed their a few times prior. I was given a room with a king sized bed and flat screen tv, what was pretty nice. room was spacious and nicely decorated. The breakfast was well above what I normally get for at a hotel. Bacon, eggs, and other typical continental breakfast items with starbucks coffee.
This hotel does not have a restaurant, but that didn't really matter as there were many places in the immediate area that I could go to.

Room Tip: Ric's Grill had a pretty decent stake and was one of the closet restaurants in the area. It was...
See more room tips
  • Stayed September 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brett S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
edmonton
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 13, 2011

the best part was high speed internet with big screen TV in ur room.five star hotel with 5 star service.awesome food service............it was out of my budget but still i tried for one day..this was the best of all wat i tried...............

  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank charanEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Suites Downtown

Property: Best Western Plus Suites Downtown
Address: 1330 8th Street SW, Calgary, Alberta T2R 1B6, Canada (Formerly BEST WESTERN PLUS Suites Downtown)
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Calgary
#13 Business Hotel in Calgary
#26 Romantic Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Suites Downtown 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Suites Downtown, located just south of Downtown (North of 17th Avenue), steps away from the business core, shopping, a wide variety of restaurants and Calgary attractions! In addition to our comfortable beds, excellent customer service and fantastic location we also offer: complimentary wired or wireless high speed internet access, complimentary underground or above ground parking, a full hot breakfast and access to the fitness centre, sauna and the business centre! We also have meeting rooms that can hold anywhere from 3 to 50 people. Please contact us for group rates, meeting rooms and to reserve your room today! ... more   less 
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Also Known As:
Best Western Plus Suites Downtown Hotel Calgary
Best Western Calgary
Calgary Best Western

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