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“great staff and convenient location” 5 of 5 bubbles
Review of BEST WESTERN PLUS Suites Downtown

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BEST WESTERN PLUS Suites Downtown
Ranked #26 of 109 Hotels in Calgary
Certificate of Excellence
Windermere, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“great staff and convenient location”
5 of 5 bubbles Reviewed April 13, 2011

We have had the pleasure of staying at the Best Western Suites Downtown Calgary several times. It is our preferred location when we stay in Calgary for several reasons. It is within walking distance to the heart of downtown and the rapid transit. It has free underground parking. All the rooms are spacious, have a kitchenette and very comfortable beds. A free breakfast. Very pleasant and friendly staff.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank pgevans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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715 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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English first
Wales
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed March 3, 2011

My partner and I had a great stay at the Best Western Suites and would recomend to anyone looking for some where to stay in Calgary. If we are lucky enough to visit Calgary in the future, we will definitely stay here.

Check in was a breeze and the reception staff were very helpful and friendly.
Yes the lift is a little slow 'at times' but there is only one operating at the moment. We had no complaints about this and we were staying on the 16th floor - the other lift is currently being refurbished so that cant be helped.

Our room was really nice! We didnt use the kitchen much because we ate out every night but everything appeared to be spotless, really clean. The huge bed and pillows were so so comfy. The added bonus to our stay (especially with -20 tempratures!!) was the jacuzzi bath tub!

Breakfast was our biggest shock but a really good shock. Normally when a hotel includes continental breakfast, there isnt much variety but here there was lots of vareity: 2 types of bread for toast with a selection of butter/margarine/jams/chocolate spread. Bagels, cheese spreads, boiled eggs, a selection of hot drinks and juices, yoghurts, a selection of cereal... and the most popular item there was the waffles/pancakes which you could pour and make yourself.

It was about a 3 minute walk to 17th avenue, roughly 10 minute walk to the down area and about a 25 minute walk to the Saddledome - this was in the freezing cold so it may take you quicker in the summer months.

Thank you for a really lovely stay!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Emmalou4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed February 28, 2011

I stayed here with my partner just last week and we thoroughly enjoyed our stay in Calgary.

We stayed in one of the jacuzzi suites on the top level of the hotel and we found the room to be spacious, comortable, clean and had great views of the city skyline. The bed was extremely comfortable and we had the luxury of stepping into the jacuzzi in the corner of the room whenever we wished! We only wish we'd had longer in Calgary to take better advantage of this!

Hotel staff were friendly and helpful, and we had immediate assistance when there was a slight problem with our cooker in the kitchen area. The Calgary Sun paper was delivered to our door each morning which made me happy as I could keep up to date with all the hockey news!

Breakfast offered a good variety of food and the breakfast area was never crowded.

The hotel had free wi-fi, direct taxi-line in the lobby which was convenient and speedy whenever we needed to get around.

Good walking distance from most central locations. 17th Avenue just a short walk away, and Ric's Grill (great food!) just over the road.

Glad we stayed at this hotel during our stay in Calgary.

  • Stayed February 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Beth22Cardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nelson, B.C.
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed January 25, 2011

I had to attend a meeting right downtown and this hotel is a short walk to many areas downtown. The big plus was heated underground garage as the temperature hovered around -25C and it was included for no extra charge!! The carpet in the hallways is a little worn however everything in the room was excellent. The bed was very comfortable. The breakfast met my needs as well. Yes, one elevator was being renovated however at no time did I have to wait for an elevator. It also looked like they had finished it and were doing the final testing of it. I will definately stay here again!

  • Stayed January 2011, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LochIsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed November 13, 2010

Been in many hotels around the world, and in Canada,
this is truely a hidden place in Calgary.
When i arrived i pass by it thinking its a condo or apt. complex ast first.
Lots of parking outside or if one likes more security underground, plenty of room there too. (there is a height restriction underground)
Looking around its clean and lots of security cameras around exterior of the building.
(even have a area for all you smokers)
Walking in i find helpful staff ready to help one out, with the doors, luggage.
Front desk staff greet you and service your check in very quickly.(not like some places)
friendly and knowlegeable they are.
My room is bigger then i expected with a king size bed (YES) for that good nights sleep.
nicely decorated room, flat screen tv, nice couch, fridge,and a cooking area,I loved it.
The only problem i had was my toilet backed up a little and i reported it to front desk.
they in return had a maintenance man there in 5 min.(wow.. thats fastest service i gotten in long time) and i got a call later from staff about the service. (NOW THATS SERVICE)
High speed internet , Breakfeast all GREAT.
Elevator are slow but they tell me its temporary until NEW ones in sometime in 2011.(going down stairs is fine with me)
All in all GREAT Staff, nice rooms (cheaper then most in the area) lots to eat (not a morning eater)
This is a lucky find for anyone that finds it.

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LoveToTravel155004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 6, 2010

I find this nlittle gem while I was visitng a client by the red mile. I went in and liked what I saw. the rooms are larger than your average hotel, clean and comfortable.

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JBak99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed October 19, 2010

Beware the deceptive reasonable cost at check in! If you stain a towel or a sheet, or somehow your wear and tear causes some sort of slight, you'll likely find a questionable charge appear on your visa bill. This is the first it's happened to me after staying in probably hundreds of hotels over the years - hopefully the last, as I'll be sure to avoid this hotel in the future.

  • Stayed October 2010, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Hopping17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgaryGeorgecalgary, Manager at BEST WESTERN PLUS Suites Downtown, responded to this review, October 29, 2010
While management and staff welcome reviews and comments on our hotel, we feel obliged to reply to this rather negative review that attempts to generalize a very isolated incident. We are very sympathetic when guests have accidents in their room; we all know it can happen! We are always happy to help. However, it has been our experience that guests having accidents will call for housekeeping or front desk assistance, which is provided in a timely and courteous manner. If stains are left to set unattended, it can create damage and extra expenses that would not otherwise have been required.
I would hazard a guess when this guest states they visit hotels, they are not having this same accident each time, and therefore it is not a very valid statement or comparison. As we say. Please call…our friendly staff is always happy to help!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Suites Downtown

Property: BEST WESTERN PLUS Suites Downtown
Address: 1330 8th Street SW, Calgary, Alberta T2R 1B6, Canada
Phone Number:
Location: Canada > Alberta > Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
#13 Family Hotel in Calgary
#13 Business Hotel in Calgary
#26 Romantic Hotel in Calgary
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Suites Downtown 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to the BEST WESTERN PLUS Suites Downtown, located just south of Downtown (North of 17th Avenue), steps away from the business core, shopping, a wide variety of restaurants and Calgary attractions! In addition to our comfortable beds, excellent customer service and fantastic location we also offer: complimentary wired or wireless high speed internet access, complimentary underground or above ground parking, a full hot breakfast and access to the fitness centre, sauna and the business centre! We also have meeting rooms that can hold anywhere from 3 to 50 people. Please contact us for group rates, meeting rooms and to reserve your room today! ... more   less 
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Also Known As:
Best Western Plus Suites Downtown Hotel Calgary
Best Western Calgary
Calgary Best Western

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