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“A pleasent night”

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Travelodge Calgary University
Ranked #65 of 110 Hotels in Calgary
Reviewed April 10, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Fred P
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
TlodgeUnv, General Manager at Travelodge Calgary University, responded to this reviewResponded April 12, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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362 - 368 of 443 reviews

Reviewed April 10, 2013

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Daman101
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
TlodgeUnv, General Manager at Travelodge Calgary University, responded to this reviewResponded April 12, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 2, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Sylvia A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
TlodgeUnv, General Manager at Travelodge Calgary University, responded to this reviewResponded April 12, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 2, 2013

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank Brenda W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
TlodgeUnv, General Manager at Travelodge Calgary University, responded to this reviewResponded June 14, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 2, 2013

Beds are like sleeping on concrete, very uncomfortable, pillows way to hard, cleanliness was okay for how old the building is! TV is terrible, channel selection was limited, and clarity of tv was fuzzy.. Breakfast selection was limited.
Front desk needs training! They pre auth credit card and then do a purchase... Should have used my pre auth like they are suppose to! Overall would not recommend this hotel to anyone and will not return!

  • Stayed: March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank NABORS I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TlodgeUnv, General Manager at Travelodge Calgary University, responded to this reviewResponded April 3, 2013

Thank you for taking the time to share your experience with us. I'm sorry to hear that your stay with us was less than satisfactory. You may be interested to know that we are currently in the process of replacing the older mattresses. Also, we have just recently replaced all of the pillows; it is unfortunate to hear that the pillows, although new, did not provide the comfort we strive to provide to our guests. We will certainly take your feedback into consideration when going about renovations in the future.

I do apologize for the improper checkout you experienced. We are currently training several new front desk staff, and we will certainly be sure to spend more time with them on this procedure. Thank you for bringing this matter to our attention.

Again, I apologize for the disappointing stay you had with us. Please be assured that your input is highly valued, and we will utilize your feedback to improve upon our service. Thank you again for your comments. If there is anything further I can do for you, please feel free to contact me directly at 403-289-6600.

Robert Rollingson

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Reviewed March 29, 2013

Stains on bath tub, hairs and dust balls on bathroom floor, dust on bathroom fixtures.
Very friendly and helpful staff, though.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank R. Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2013

I might have titled my review 'a nightmare' but that would imply that I got some sleep.

Due to what seemed to be a university sponsored event, an army of drunken student guests descended upon the place on both Friday and Saturday night, and the poor, overwhelmed, apologetic hotel staff were unable to control the onslaught. In my opinion management put the staff in a terrible position, charging them with the responsibility for maintaining order. There were oceans of vomit in the parking lot, people running down the hallway (some in their underwear) and yelling in the middle of the night, banging doors, and just general co-ed mayhem from about 11pm til 3 or 4am. Awesome if you are a co-ed but not so much fun if you have to be up early in the morning for a conference. I had to leave my room to ask some fellow guests to please be quiet.

On the quality side, the pillows felt like they were disintegrating into clumps inside their cases and springs could be felt through the mattress. My room had a noisy fridge, a broken lamp, and a sink drain that I reported leaking but was not fixed because apparently the maintenance guy was sick. I don't mean a drip -- I mean anything that went down the drain came out on the floor underneath. Some maintenance and updating may be needed in order for this hotel to be worth the posted rate. Or maybe I just noticed all that stuff because I lay awake for hours.

On the positive side, the management called me at home the day after I checked out, to offer an additional apology and a partial refund, which was certainly an appreciated gesture. Definitely a memorable weekend.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge
Thank 604Beachbum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Travelodge Calgary University

Address: 2227 Banff Trail NW, Calgary, Alberta T2M 4L2, Canada (Formerly "Holiday Inn Express")
Location: Canada > Alberta > Calgary > Northwest Calgary
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #65 of 110 Hotels in Calgary
Price Range: $63 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Travelodge Calgary University 2*
Number of rooms: 63
Reservation Options:
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Also Known As:
Travelodge Calgary University Hotel Calgary
Travel Lodge Calgary
Calgary Travel Lodge
Calgary Travelodge

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