I booked a room in this Travelodge because of surgery in Calgary on Monday Jan 28 2013. My wife and I checked in on Sunday Jan 27 2013. At first glance the room looked nice enough and the bed seemed fairly comfy. I went to have a shower and at first I thought there was no hot water. After I let it run for at least 10 minutes I started to get some hot water. I hopped in the shower and the water kept getting cold then hot to the point of almost burning myself. I phoned the front desk at approx. 8 pm for a wake up call for 5:30am as I had to check in for surgery at 7am. I also set my cellphone alarm as I sometimes do not trust wakeup calls. I was awoken at 5:05 am with the sound of a garbage fork truck out in the parking lot picking up containers. This noise lasted until 5:18 am. I fell back to sleep and my cell phone alarm (which is hard to hear) woke me up at 5:50pm. I had not gotten my wake up call from the front desk. After my surgery my wife and I returned to our room so I could recuperate for 24 hours.
It was -25 in Calgary that everning and the room was cold. I turned up the heat which did nothing. The room stayed at 20 degrees all evening. At approx 7 pm someone in the room above us started walking the length of their room. They must have been quite heavy as the lamps by our bed shook. They just seemed to keep walking from one end of their room to the other. This went on almost steady every 5 minutes until 11 pm when I phoned the front desk and made a complaint. The noise seemed to stop then and at 4 am the next morning started again. At 6:30 am I could no longer take this and walked to the front desk and complained again. The clerk seemed to think this was not a big deal and was bordering on rude. I was in extreme pain and very tired from surgery and could not sleep at all because of the temperature of the room and all the noise. I had the worst experience of my life there and will never stay at another Travelodge. This stay took an already stressful trip and turned it into one of the most stressful events I can remember.
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- Also Known As:
- Travelodge Calgary University Hotel Calgary
- Travel Lodge Calgary
- Calgary Travelodge
- Calgary Travel Lodge