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“A Nice Surprise !!”
Review of Centro Motel

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Centro Motel
Ranked #60 of 110 Hotels in Calgary
Certificate of Excellence
Reviewed February 15, 2013

Location: easy to find with ample parking.

Building: looks like your typical two story Motel, but neat and sharp looking.

Room: exactly as the pictures depict. Modern, stylish and not to cramped at all. Although, a larger person may have trouble in the very narrow bathroom. The locks on the beds Wheels (yep, wheels) didn't work and the bed was moving all over the room. ;)

Service: the office is only open until 11 pm but a number is provided for any problems that may arise. On check-in, the clerk was very polite. When the wife asked about a cigarette bin outside, he came outside to show her where it is and to his dismay, " they've taken it again!!" So he put out a cup of water on the ledge outside. The clerk at check-out was also very polite and offered us a discount card for when we come back to stay someday.

Overall: I and my wife look forward to coming back someday for a couple nights next time. Thanks Centro Motel!!

Room Tip: Ask for a second floor room away from the main road, it got a little noisy.
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  • Stayed: February 2013, traveled as a couple
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2  Thank EBBurt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this reviewResponded February 19, 2013

Thank you very much for your review on your most recent stay with Centro Motel. We are delighted to hear that you and your wife enjoyed our rooms and that you received the level of service Centro Motel is becoming known for.

With respect to the wheels not being locked on the bed, we apologize for the oversight. Our Housekeeping team unlocks the wheels in order to move the beds to clean under and behind them and must have overlooked the fact they did not re-lock them. We appreciate you bringing this to our attention as it allows us to improve on our procedures.

We very much look forward to your return visit and another opportunity to demonstrate the value and service we provide. Thank you again for your time in writing a review on your stay.

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182 - 188 of 259 reviews

Reviewed January 8, 2013

Nice renovation.

The newer takeover and remodel of the Centro Motel is one of those stories where something can be made out of nothing. Not to to say that the Centro is nothing, it is more a compliment on where the ownership has taken the property in recent years.

Check In:

Very friendly staff. Whenever checking into an unfamiliar hotel, it is amazing what a welcoming smile at the front desk can do to relieve stress and make one feel more at ease. The Centro has this in spades. Upon arrival, a young man immediately made eye contact and smiled, showing a genuine appreciation in customer service. As many people know, this is a trait that is shockingly lacking in the hospitality industry these days. I was checked in promptly, and had the amenities of the property explained. Although there is no restaurant on the premise, a continental breakfast is provided, plus the proximity to eating establishments is relatively close.

The Rooms:

Just as advertised, a small, yet chic approach is pulled off rather well. It's not the size of room that you are going to have the extended family over for a visit, but then again, the Centro isn't saying it is. Nice appointments and a little care goes a long way at the Centro Motel. Upscale feel for decent pricing. I too recommend a second story room. Feels a little more secure and possibly a bit quieter than the ground level. Flat panel tv's and wifi add to this modern spin on a classic.

Overall:

Good bang for your buck and a little different than what you might be used too. It's not for everyone, but it is a charming change of pace. As of the date of my stay, there is not a 24 hour check in. Not a huge deal, but do keep that in mind. Family values meets boutique.

  • Stayed: November 2012, traveled on business
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1  Thank AtlasMaximus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this reviewResponded January 10, 2013

We would like to thank you for the time and effort you put in writing such a comprehensive and detailed review. It is rewarding when our guests recognize and appreciate the effort that has been put into Centro Motel by the ownership, management and staff. Our team recognizes the importance of our guests and their overall experience of staying with us so we greatly appreciate your acknowledgement of our staff's efforts in this regard.

We also appreciate the positive feedback regarding the value you feel you received with our accommodations. We are constantly improving the overall guest experience by adding upgrades such as Keurig coffee machines, modern amenities - clean scent toiletries, lotions and lip balm for Calgary's dryer climate.

Although the front desk is not staffed 24 hours, we do have somone on site 24 hours a day 7 days a week to provide assistance as may be required.

Again, than you very much for your kind review and we look forward to welcoming you back to Centro Motel on your next visit to our City.

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Reviewed November 18, 2012

I was looking for a place to have a night away with an out of town friend. After reading all of the reviews I decided to give this place a shot and I am happy I did!

Check in time is 3 but I finished my shopping early and called and they had no issue having my room ready and allowing me to check in at 1. The staff was polite and courteous and the room was exactly like the pictures I had seen. I had requested a room on the top floor with a king bed because I read that the lower floor rooms can be noisy when people are walking above. I am not sure if its normally set up like this but the king bed was moved closer to the window and there was another single bed next to it. Not really a huge issue for us but it did make the room a little cramped.
All in all it is a lovely Motel at an excellent price. I would absolutely stay again and will recommend it to all my friends and family.

  • Stayed: November 2012
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2  Thank CalgaryLola_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this reviewResponded November 19, 2012

We would like to thank you very much for sharing your positive experience in regards to your recent stay with us. It is very complimentary that you found Centro Motel to be of good value for you and an accommodation that you would recommend to your family and friends. It is also very pleasing to know that you found our staff to be polite and courteous. We look forward to our next opportunity to welcome you, your family and your friends to Centro Motel!

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Reviewed October 22, 2012

Stayed one night while heading home on a cross-Canada road trip. A great motel with awesome, modern decor. We were walking distance to restaurants & a few pizza places, as well the motel is easily located. Staff were great - my ONLY concern was that we only stayed one night and the dog fee was $50. As we have a husky, I totally understand extra cleaning requirements, but I thought $50 was a bit steep - maybe $25 would of been better. But the included breakfast was a nice touch! Either way, we had a great stay and will recommend the place!

  • Stayed: October 2012, traveled as a couple
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1  Thank EmeraldLocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this reviewResponded October 26, 2012

Thank you very much for posting your comments regarding your recent stay at Centro Motel. Our team is extremely pleased that you enjoyed our rooms as well as our staff! It reconfirms that our efforts in providing a good guest experience are appreciated by our valued guests.

We wish to also thank you for your feedback regarding our pet fees. Based on your comments we do recognize that we may need to reasses how fees are charged and are currently in the process of doing this. It is the feedback from our guests that helps us to determine what areas we can improve on and we appreciate your help in this regard.

We look forward to the next opportunity we have to welcome you back to Centro Motel and thank you again for your kind review.

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Reviewed October 16, 2012 via mobile

Good value stay in Calgary. Good location to leave the city if heading for the mountain after a flight. Very clean and freshly renovated with modern amenities. Included breakfast. The noise from the highway didn't bother us and the girl on the front desk was very friendly. Nice change from the overpriced ordinary rooms in motel village.

  • Stayed: August 2012
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2  Thank AN4RCHY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this reviewResponded October 17, 2012

Thank you for your review and comments regarding your most recent stay at Centro Motel. We are always pleased to hear that our guests recognize the value in our property. We also thank you for specifically mentioning our check-in agent and how friendly she was as we know that the customer service you receive is a big part of the value that we provide. We look forward to the next opportunity we have to welcome you back on your future visits.

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Reviewed October 12, 2012

Good value motel located on the outskirts of the city - perfect for us as we wanted to head out of the city the following day towards Banff. Rooms very modern and clean. Quite luxurious bathroom for a motel, plus really comfy bed. Even had breakfast thrown into the price - an added bonus.

  • Stayed: September 2012, traveled as a couple
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2  Thank ggxdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this reviewResponded October 17, 2012

Thank you for your most recent review of Centro Motel. We are happy to know that you enjoyed our clean and modern rooms and that you found our bathrooms to be luxurious. It is also rewarding to know that you found our beds comfortable as we know that quality of sleep is an extremely important factor in the overall experience. We look forward to welcoming you back to Centro Motel soon!

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Reviewed October 8, 2012

I stayed at The Centro for 1 month with my 2 daughters and small dog while I was in the process of moving. The staff were so kind to us and made us feel like we were at a home away from home. They ensured that we were well looked after by providing a larger fridge and a microwave in our room. They even allowed us to do our laundry on site. I consider the staff at this motel friends that I will keep in contact with. Our dog was welcomed with open arms (and pats), the room was always well cleaned, the breakfast was excellent and once again the staff went 'over the top' in their customer service ensuring that we were well taken care of. I would definitely stay here again and will highly recommend Centro Motel to any one coming into Calgary and needing a great place to stay.

  • Stayed: September 2012, traveled with family
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3  Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this reviewResponded October 11, 2012

Thank you so much for your kind review. We really appreciate the time and effort it takes for our guests to post their comments regarding their stays with us. Our team is extremely pleased that your family (dog included) enjoyed your time with us. It is rewarding for our team members to know that their efforts are not only appreciated but also acknowledged by our valued guests. Sometimes the hardest part of our business is when we have to say "see you next time" to such wonderful guests. You, your daughters and your dog will be missed until the next time you are able to visit us again.

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Additional Information about Centro Motel

Address: 4540 16 Ave NW, Calgary, Alberta T3B 0M6, Canada
Location: Canada > Alberta > Calgary > Northwest Calgary
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Best Value Hotel in Calgary
Price Range: $64 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Centro Motel 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
Centro Motel is a trendy boutique property that provides you with the comfort of a 4 star hotel at half the price. Enjoy our smart decor and funky furnishings while lounging on our pillow-topped mattresses that are draped in our luxury linens. Wrap yourself in our plush bathrobes provided for your comfort in all of our rooms. Complimentary with all rooms every day of the year is - calling to anywhere in Canada and the U.S., WiFi, continental breakfast and parking! Centro Motel is located in Calgary’s NW quadrant in the trendy area of Montgomery. We are 3.5 km away from the Children’s Hospital, 3.1 km away from the Foothills Hospital (check with us for special Hospital rates), 4.3 km away from the University of Calgary, 4.7 km away from Canada Olympic Park, 4.1 km away from McMahon Stadium, 4.4 km away from Market Mall and 9 km from Downtown Calgary. ... more   less 
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Also Known As:
Centro Hotel Calgary

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