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“Nice place for a little getaway!” 4 of 5 stars
Review of Centro Motel

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Centro Motel
Ranked #45 of 110 Hotels in Calgary
Certificate of Excellence
Calgary, Alberta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice place for a little getaway!”
4 of 5 stars Reviewed November 18, 2012

I was looking for a place to have a night away with an out of town friend. After reading all of the reviews I decided to give this place a shot and I am happy I did!

Check in time is 3 but I finished my shopping early and called and they had no issue having my room ready and allowing me to check in at 1. The staff was polite and courteous and the room was exactly like the pictures I had seen. I had requested a room on the top floor with a king bed because I read that the lower floor rooms can be noisy when people are walking above. I am not sure if its normally set up like this but the king bed was moved closer to the window and there was another single bed next to it. Not really a huge issue for us but it did make the room a little cramped.
All in all it is a lovely Motel at an excellent price. I would absolutely stay again and will recommend it to all my friends and family.

  • Stayed November 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank CalgaryLola_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this review, November 19, 2012
We would like to thank you very much for sharing your positive experience in regards to your recent stay with us. It is very complimentary that you found Centro Motel to be of good value for you and an accommodation that you would recommend to your family and friends. It is also very pleasing to know that you found our staff to be polite and courteous. We look forward to our next opportunity to welcome you, your family and your friends to Centro Motel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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217 reviews from our community

Traveler rating
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    32
    13
    8
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Whistler, BC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 22, 2012

Stayed one night while heading home on a cross-Canada road trip. A great motel with awesome, modern decor. We were walking distance to restaurants & a few pizza places, as well the motel is easily located. Staff were great - my ONLY concern was that we only stayed one night and the dog fee was $50. As we have a husky, I totally understand extra cleaning requirements, but I thought $50 was a bit steep - maybe $25 would of been better. But the included breakfast was a nice touch! Either way, we had a great stay and will recommend the place!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank EmeraldLocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this review, October 26, 2012
Thank you very much for posting your comments regarding your recent stay at Centro Motel. Our team is extremely pleased that you enjoyed our rooms as well as our staff! It reconfirms that our efforts in providing a good guest experience are appreciated by our valued guests.

We wish to also thank you for your feedback regarding our pet fees. Based on your comments we do recognize that we may need to reasses how fees are charged and are currently in the process of doing this. It is the feedback from our guests that helps us to determine what areas we can improve on and we appreciate your help in this regard.

We look forward to the next opportunity we have to welcome you back to Centro Motel and thank you again for your kind review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
144 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed October 16, 2012 via mobile

Good value stay in Calgary. Good location to leave the city if heading for the mountain after a flight. Very clean and freshly renovated with modern amenities. Included breakfast. The noise from the highway didn't bother us and the girl on the front desk was very friendly. Nice change from the overpriced ordinary rooms in motel village.

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank AN4RCHY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this review, October 17, 2012
Thank you for your review and comments regarding your most recent stay at Centro Motel. We are always pleased to hear that our guests recognize the value in our property. We also thank you for specifically mentioning our check-in agent and how friendly she was as we know that the customer service you receive is a big part of the value that we provide. We look forward to the next opportunity we have to welcome you back on your future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 12, 2012

Good value motel located on the outskirts of the city - perfect for us as we wanted to head out of the city the following day towards Banff. Rooms very modern and clean. Quite luxurious bathroom for a motel, plus really comfy bed. Even had breakfast thrown into the price - an added bonus.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank ggxdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this review, October 17, 2012
Thank you for your most recent review of Centro Motel. We are happy to know that you enjoyed our clean and modern rooms and that you found our bathrooms to be luxurious. It is also rewarding to know that you found our beds comfortable as we know that quality of sleep is an extremely important factor in the overall experience. We look forward to welcoming you back to Centro Motel soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 8, 2012

I stayed at The Centro for 1 month with my 2 daughters and small dog while I was in the process of moving. The staff were so kind to us and made us feel like we were at a home away from home. They ensured that we were well looked after by providing a larger fridge and a microwave in our room. They even allowed us to do our laundry on site. I consider the staff at this motel friends that I will keep in contact with. Our dog was welcomed with open arms (and pats), the room was always well cleaned, the breakfast was excellent and once again the staff went 'over the top' in their customer service ensuring that we were well taken care of. I would definitely stay here again and will highly recommend Centro Motel to any one coming into Calgary and needing a great place to stay.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this review, October 11, 2012
Thank you so much for your kind review. We really appreciate the time and effort it takes for our guests to post their comments regarding their stays with us. Our team is extremely pleased that your family (dog included) enjoyed your time with us. It is rewarding for our team members to know that their efforts are not only appreciated but also acknowledged by our valued guests. Sometimes the hardest part of our business is when we have to say "see you next time" to such wonderful guests. You, your daughters and your dog will be missed until the next time you are able to visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 26, 2012

Our experience at Centro was positive and refreshing. They had a keen eye for details and provided excellent customer service in our time of need. The airline company we were traveling with misplaced/delayed our luggage and therefore made it impossible for us to continue our trip as we required our luggage before heading to our next destination. Having landed in Calgary on our vacation and without our luggage, we decided to head to Centro for the night on the suggestion of family friends that had previously stayed there on their vacation. We found that Centro was centrally located and allowed for easy access to the downtown core as we wanted to explore the city further during our stay. The accommodations were great and the room was cozy.

However, where Centro really impressed us was with their professionalism and dedication to customer service. On the day we landed, we were promised by the airline carrier that they would courier our luggage to Centro at 7:30 AM the next morning. Our night at Centro went by excellently and we woke up refreshed the next morning anticipating the arrival of our luggage. As with all things requiring patience, we soon found ourselves growing nervous as
7:30 approached and our luggage was still nowhere in sight. Our checkout time was to be 11 AM and so we were on a tight schedule.

When 11 came around and our luggage had still not arrived, one of the managers approached us with a warm smile and told us that he had called the airline inquiring about our luggage and that the luggage was on its way to us via courier. He made sure we were comfortable in the lobby and gave us all the time we needed. He also told us to go see the city further and that he would wait for our luggage. Suffice to say, we were able to enjoy a day on the town and the manager called to let us know that he had checked on the status of our luggage only to be given the round-about by the airline company. He had also reserved us a room for the night despite having been booked solid for the day recognizing the possibility that perhaps we would not be able to make our flight for the day. Apparently there was a cancellation and he instantly reserved it for us. Having finished our exploration of the city, we headed back to our room at Centro for the night and found that our luggage had finally found its way to us...but not via the airline courier. The manager had personally driven to the airport to locate our luggage and found that the airline had blatantly lied to us and that the luggage would have never made it to us that day. The manager had known the urgency of our travel plans and so he went above and beyond to make sure that we could continue our travels. Although we were not able to make our flight that day, we did receive our luggage and we enjoyed another night at Centro before departing the next day. If we ever come back to Calgary, we will definitely revisit Centro for the excellent customer service provided.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
7 Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this review, September 26, 2012
Thank you very much for your most recent review and taking the time to tell your story. We are so encouraged by the efforts put forth by our team members as it shows how important and valued all of our guests are to our staff. It is rewarding to know that even in your time of stress, our team was able to assist in a way that not only reduced your stress levels, but allowed you time to enjoy your vacation. All of our team members, in one way or another, will go out of their way to assist people in need, guests or not. As we continue to strive for excellent customer service, this is another affirmation that our efforts are appreciated and we thank you for that.

It is also rewarding to hear that you found our property met your travel needs as, in addition to service, the room is equally important in the overall travel experience.

We hope we have another opportunity to welcome you back to our property in the near future and thank you again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 25, 2012

I can see why this hotel is so highly rated. The room was a good size and the bed was quite comfortable. There is a nice flat screen tv in the room. Wifi was available. The breakfast was excellent. I would stay here again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Fas A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centromotel, General Manager at Centro Motel, responded to this review, September 26, 2012
We would like to take this opportunity to thank you for your time in writing this review. We are happy to hear that you found Centro Motel to be a good value for your travelling needs and that you will return when you are next back in our City. We are delighted that you enjoyed the complimentary amenities provided to all of our valued guests.

We thank you again for your positive feedback and look forward to welcoming you on your return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Centro Motel

Property: Centro Motel
Address: 4540 16 Ave NW, Calgary, Alberta T3B 0M6, Canada
Location: Canada > Alberta > Calgary > Northwest Calgary
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #45 of 110 Hotels in Calgary
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Centro Motel 2.5*
Number of rooms: 30
Official Description (provided by the hotel):
Centro Motel is a trendy boutique property that provides you with the comfort of a 4 star hotel at half the price. Enjoy our smart decor and funky furnishings while lounging on our pillow-topped mattresses that are draped in our luxury linens. Wrap yourself in our plush bathrobes provided for your comfort in all of our rooms. Complimentary with all rooms every day of the year is - calling to anywhere in Canada and the U.S., WiFi, continental breakfast and parking! Centro Motel is located in Calgary’s NW quadrant in the trendy area of Montgomery. We are 3.5 km away from the Children’s Hospital, 3.1 km away from the Foothills Hospital (check with us for special Hospital rates), 4.3 km away from the University of Calgary, 4.7 km away from Canada Olympic Park, 4.1 km away from McMahon Stadium, 4.4 km away from Market Mall and 9 km from Downtown Calgary. ... more   less 
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Also Known As:
Centro Hotel Calgary

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