I stayed here for 4 nights on business for the first time. I had a corner room on the 12th floor and the room is very spacious with modern decorations. The bed was very soft with 4 down pillows. Bathroom was very large and modern with a exteremely large rain shower which was great. The whole room was very clean and I am very picky with regards to things like dust and mold in the bathrooms. I loved the desk area next to the windows with all the connections you could need.
I used the fitness room 3 times while I was here, but it was not complete as it was being renovated. They had 4 treadmills, 2 eliptical machines, 1 bike machine and a lot of free weights. I know that it was being renovated, but there was dust from all the work being done on the machines and weights. There was also some sort of grease on the handles of the weights which I had to wipe down to use. I suspect that once the fitness room is complete, it should be very nice.
While I gave an excellent rating to the room and hotel staff, there are a few little things that I wished they had to make this an exceptional hotel:
1.) Slippers - Every high end hotel has always had slippers, but they don't.
2.) Drinking Water - They do not have free bottles of water in the room and there is no information on where you should get drinking water as the hotel states that the water is filtered somewhere.
3.) Headphones - The sign in the fitness room states you have to go to the front desk to get headphones, but the fitness room is on the 13th floor. So you have to go all the way back down to get headphones.
4.) TV - The flat panel is mounted to the wall and you are not able to angle it towards the desk or any other areas of the room.
These are only minor issues, but they do separate the hotel from achieving what I would consider the exceptional rating.
- Official Description (provided by the hotel):
- Genuine haven of peace, Groupe Germain, pioneer of the boutique-hotel concept in Canada, has expanded its unique brand of hospitality into Western Canada with Hotel Le Germain Calgary. The Groupe Germain philosophy is all about authentic elegance.A welcome like no otherAt Le Germain Boutique-hotels, the goal is to create a warm, comfortable ambiance, combined with attentive, personalized service that is always accommodating, yet never intrusive.Respect for the environmentThe entire complex was engineered and constructed to incorporate several state-of-the-art features designed to conserve energy and preserve our environment. ... more less
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