We stayed for two nights during a conference.The hotel room was clean if a bit on the small side. The bathroom sink was a challenge to use because it was so shallow that the water would splatter everywhere. The staff were less than helpful when we asked for a late check-out because we were travelling with a baby. They charged us for parking without notifying us. They should invest in training their employees on how to communicate effectively with customers. One would expect a little more for the rates they charge. Overall, I was disappointed and will not be staying here again...
- Official Description (provided by the hotel):
- Set in the vibrant heart of the University of Calgary campus, Hotel Alma treats guests to gracious service, friendly rates, and a host of accommodating spaces. Alma features 96 rooms and suites, a stylish bistro, and group meeting facilities for up to 125 people. Rates include continental breakfast, access to campus fitness facilities, wireless internet, local calls and long distance calls in Canada and the USA (excluding Alaska and Hawaii). ... more less
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