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The Westin Calgary
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Reviews (1,521)
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Reviewed December 8, 2013

From check-in to check-out the experience at the Westin was great. Location is convenient for getting around Calgary. I decided to go green and received a $5 Starbucks voucher each day for not using the daily maid service. I could have taken the 500 starpoints instead. The rooms were a decent size, but the bathroom is a bit small. Bed was comfortable and room was clean. The workout facilities are good for travelers. I didn't need to use the service, but the hotel provides shoes to workout if you didn't bring any. I would stay here again while in Calgary.

  • Stayed: November 2013, traveled as a couple
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Thank Conciergecouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

Very busy hotel but then again all of them are in Calgary! It's a it pricier than most Westins but that's because of the city. Can't go wrong with the location especially in frigid Calgary! Tons of restaurants and coffee shops in the area makes it very convenient to grab something all hours of the day (well almost)

Room Tip: Ask for room away from elevator, it was working non stop all hours of the day!
  • Stayed: November 2013, traveled on business
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Thank bazingga_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

Stayed here 2x. Once for the marathon. Beds are amazing. The Keg is downstairs. It's quiet. Pay the extra for valet! Stayed with my two small dogs. Staff all accommodating and friendly. It's right by a huge park. Close to shopping and theatre, it's really in the backyard! Would come back here in a heart beat!

  • Stayed: May 2013, traveled solo
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1  Thank Gryde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TWC_Westin_GM, General Manager at The Westin Calgary, responded to this reviewResponded December 19, 2013

Hello Gryde,

Welcome back!

Thank your for taking the time post your experience on TripAdvisor.

I am happy that you and your furry friends joined us and that our staff were all accommodating and friendly!


We hope to see you all again!

Be well

Didier Luneau, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2013

It's a very nice hotel located centrally. The moment we reached the hotel we felt great as the staff there were so welcoming. We were treated very well in the reception as well as in the restaurant. The room was comfortable & clean with very nice comfortable beds. The breakfast spread was excellent. We had diner too in the restaurant & the food was good. The entire hotel has very friendly staff - make you feel at home. We had great time there.

Room Tip: The roadside rooms have good view.
  • Stayed: June 2013, traveled with family
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Thank sonale19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2013

My husband and I stayed at the Westin Downtown Calgary on October the 18, 2013. The room was great, nice view, ordered a snack from room service,was pretty tasty. Woke up the next day left the Westin having had a decent experience, then when we were on our way back to Canmore where we work and live I realized that I left behind a dress in the closet in the room that were staying in. I called immediately to let house keeping know and she assured me that it would not be a problem to Fed Ex my dress and that I would receive it in a couple of days and if there was a problem that she would contact me.Well 4 days passed and I hadn't received my dress via Fed Ex and the women that I had spoken with previously did not have a clue as to what I was talking about. She was even challenging me on even staying at the Westin on the night of October 18,
To make a long story short, someone who works at the Hotel stole my dress from the room that I had checked out of, with many conversations with the head of House Keeping it was agreed upon in writing that they would financial compensate me for the dress via check within 2-4 weeks. Well it is four weeks now and I still haven't received compensation for an employee not only stealing from me but also from the Westin. I spoke with the same women from Head of House Keeping again today and she has no idea where the check is to replace my stolen dress. If your interested in taking a risk at getting something stolen this is the perfect unprofessional spot for you and your hardworking selves!

  • Stayed: October 2013, traveled as a couple
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1  Thank amie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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